I had a laptop that was really old windows 8 battery fried, keyboard not working and I was looking to buy just a used laptop for basic stuff. I was out walking looking to replace me cell phone from Verizon when I saw this shop on Eubank and decided to go in and see if they might have a used laptop. 1) The guy who met me at the door (COVID 1 person at a time), was very friendly and personable. He said he had 1 laptop, I took a look at it he was still repairing but when the repair was finished I thought this will be a good replacement. I talked with him a bit and my old, old HO laptop I thought maybe I can trade it for the cost of his labor to repair the laptop I was looking at. In other words pay cash for the used laptop and trade my old laptop for his labor and he agreed, buttttt I need the stuff off my old laptop, he agreed. Came a back a few days later with my laptop he immediately popped my hard drive out put it in a holder with USB connection, "now you still have your hard drive just connect it up to this laptop (the one I wanted to buy and you still have all your data ... then he thought for a min. The laptop I wanted to buy was smaller than the laptop I was trading in but my laptop had lots of problems Windows 8, damaged key board. "What if I put a new hard drive in this laptop, replace the keyboard, and give Windows 10 instead of you buying this smaller laptop. IN other words completely fix my laptop (the trade in), and still keep the old hard drive? ya ... well ya so I left it with him came back a few days later, refurbished laptop with new hard drive, new keyboard and still retain old hard drive for 200 bucks!! He was so friendly and I felt going overboard to gain my business. The transaction was so well done that I am thinking about upgrading my fairly new desk top PC with him. I though the services was over and beyond what I was paying for. If you have laptop problems or PC problems I highly recommend PC Magic Pro on Eubank, you are going to find friendly service, with a guy that wants to give the best service possible. Please stop buy and at least talk with him. For Desk top PC he does a lot of custom stuff. This guy is over the top, very friendly, lots of good suggestions as to what you might do, look him up! read more