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    PC Magic Pro

    5.0 (9 reviews)
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    Tech505 Technology Solutions

    Tech505 Technology Solutions

    4.4
    (31 reviews)
    0.1 mi

    On both occasions that I have used Tech505 they have been very helpful and fixed the issues my…read moreLaptop was having. Super friendly customer service and handle your tech with care. Would use Tech505 if I ever need anymore Laptop diagnoses/fixes.

    All but one of the Yelp reviews are old. I thought I'd add another current one. After having…read moregiven myself 24 hours to settle down. I was SO angry yesterday morning. Dan was supposed to come to my house at 10 a.m. to fix some stuff on my computer. I called the day before, because I hadn't heard from CJ or Dan. I spoke with CJ about the upcoming appointment. He said, "I think we can be there." WHAT? Well, that made me nervous. The next day 10 a.m. came and went -- no Dan. At 10:15 a.m., I called the shop. He answered the phone. I asked him if he was coming, and he said that he was having a very bad day. And no matter what I said during the course of our basically one-sided conversation, he only said, repeatedly, "I'm having a very bad day." No "I'm sorry." No explanation. No nothing. Just that he was having a very bad day -- over and over and over again. Finally, I said that we needed to reschedule, and we did, for next week. Except -- I AM DONE WITH HIM AND CJ. I initially brought my computer into the store (about a month ago?) to get it fixed. When I got it back home and set it up, I had only MSN and no Google. I had Windows 11 -- not Windows 10, which is what I originally had. And it's not so much that I didn't have Google and Windows 10 -- it's that CJ didn't tell me. And, of course, I've been having a horrible time learning how to navigate Windows 11 (which has hardly been a big hit among users). //// I find it all rather amusing now. And I sure hope Dan and CJ read this review -- because when one of them come to our next scheduled meeting at my house, I won't be there. :-) //// Someone please tell me -- whatever happened to basic manners and customer service? I am SO sorry I ever went to them for help in the first place. They've been NO help at all.

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    $170 deal
    $170 deal
    Recycle we us.

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    Recycle we us.
    Apple ABQ Uptown

    Apple ABQ Uptown

    2.7
    (211 reviews)
    1.9 mi
    $$$

    I purchased y first iPhone through T-Mobile. That was a huge mistake. Apple makes the device, and…read morehas retail stores to purchase from. My first Mac was an M2 MacBook Pro 15". I walked in, specced the system, and bought it. The gentleman that was helping me was thrown off, and not the best example of my experience with this by-appointment preferred store. But then, I was a walk-in, and don't really talk to people. He helped, I left with my computer. A few days later, I bought through Apple Store, set an appointment, and bought my Apple Watch 8. I still use it, I'm still happy with it. I'm also still happy with the physical Apple Store. They helped me with the watch, new bands, and integrating all of my devices. When it came down the pipe that Apple would be blocking access to blood oxygen on new devices, I got ash ultra . Again, I love the product. I got it at Best Buy, though. Because they were the only guaranteed O2 functioning watch carrying retailer. 2 years later, the watch called 911 when I was in a serious motorcycle accident. The watch died. The face and crystal shattered. I landed kinda on my watch, kinda on my helmet, mostly on the armor... The O2 ban was in strong effect, which could have been the end for me. With a terminal lung disease, that watch is my "should I put my oxygen on " lifeline. I explained my situation to the person who helped me. They empathized (without apologizing... seriously, if you know someone that's dying, don't apologize unless you are the reason!) She explained the situation to me, I understood: probably no functioning O2, for the foreseeable future. Watch got back early. Their no fix policy on broken watch faces had me a little sad. I charged it on the ride home, put it on, and absently checked my O2. This store, and Apple, went the extra mile to find a visible replacement, a pre ban manufactured ultra 2. My oxygen was at 94. THAT. The extra for a customer whose life would have been severely affected, and whose lifetime income generation CANNOT exceed 9,000, because of simple known life expectancy. That is the above and beyond that landed 5 solid stars, a lifetime brand loyal customer, and a recommendation from a person who spent 25 years in the infotech, infosec, and cybersecurity sectors.

    Dear Apple Support Team,…read more I am writing to share my appreciation for the excellent service provided by Kenyanna during a recent phone call. As someone who is not very tech-savvy, I truly valued her patience and expertise while helping my family resolve a computer issue. Kenyanna demonstrated outstanding technical knowledge and exceptional customer service skills. Thank you for the support over the phone via customer service. Getting good service in the store is hard and your customer service line over the phone was great because of Kenyanna great service.

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    My iPhone 14 case
    My iPhone 14 case
    How many Apple Store employees does it take to screw in a lightbulb?
    How many Apple Store employees does it take to screw in a lightbulb?
    Apple Store - Albuquerque NM

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    Apple Store - Albuquerque NM

    PC Magic Pro - computers - Updated June 2026

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