1. PC House Calls

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Plymouth, MA

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8 years ago

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iFixandRepair - Plymouth Walmart

iFixandRepair - Plymouth Walmart

(17 reviews)

I was shopping at Walmart and I noticed this place so I walked in. I asked if I bought a new…read morebattery online could they install it in my Huawei Honor 8? He said yes, for $30. So I bought one and went back the following week. When I arrived a different man was working but he agreed to do it for the same price. He said come back in 30 min. I ended up shopping at Walmart for a bit and the went back. It was all set! The phone works great. The only negative thing I can say is that there credit card machine was down so he asked if I had any cash. Fortunately I did, but then he didn't offer a receipt . A little shady, but maybe he just forgot.

Even though I had insurance to fix my Iphone I wasn't the primary on the account so I couldn't get…read moreinsurance to agree to fix without getting wife to jump through hoops etc which wasn't working out on phone. It was a huge hassle with Xfinity to add me to the Xfinity account plus then they want you to send the phone to Assurant for repair or replacement.. that takes a couple few days.. thought well for $150 this guy says he can replace the screen in 20 minutes. Great worth the convenience. Well no this is start of possible nightmare. Non apple parts not recognized and makes trade in a big problem. Face ID now doesn't work, which for me is a huge problem as all my apps are set up with that only. Can't reset my Apple ID on it etc..and only solution is to drive 1-1/2 hours to maybe get it done same day.. or mail it and hope it doesn't take many days.. and you still will end up with non OEM phone parts and this gets logged in the service history. The guy there is nice enough even said they send your old screen parts to make new aftermarket parts in NJ. Perhaps the harvest to make more valuable parts is the point of this place. Maybe not as will see what happens tomorrow as he's going to call owner and find out what he can do to help fix this terrible situation. He will See if going to try and charge me more to fix Face ID with non OEM parts in far off location. My life is all messed up bc of this decision. Will update once resolved

First in Service

First in Service

(6 reviews)

I'd taken my external hard drive into a local computer shop (Newport County Computer) and was told…read morethat the data on it was not recoverable. After doing a little research, I decided to call a few other computer shops. Russ at First in Service was incredibly friendly, thorough, and helpful in explaining his recovery process while also explaining that there was no guarantee that he could recover the data. I decided it would be worth the 25 mile drive to have Russ look at it. He called a few hours later, shortly before closing on a Friday just to say, "I wanted you to be able to enjoy your weekend knowing that it looks like I can successfully recover everything." A few days later, he had copied all my data onto a new hard drive that is working perfectly. If I run into any computer problems in the future, Russ will be the first person I call!

From 1st impression, through end of 1st service request, and multiple stops since, w/ Russ, I felt…read morewell informed, and, in good hands. The service request executed each time, on multiple different laptops, across multiple years, mirrored one of the range of possibilities - and timelines for each possibility - laid out after his initial hands on assessment. Service is well priced and billing for services rendered always aligned with what was quoted for that service and any necessary replacement. Beyond all that, there's the trust & peace of mind you feel that you're dealing w a straight up good dude, who will treat you right. Can be tough to get that in this space, and similar, like a good car mechanic. On my way to Russ, I travel by quite a few service providers, large and small, on my way from southern RI to Swansea I'd not take my laptops anywhere else. Absolutely "First in Service".

PC House Calls - itservices - Updated November 2026

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