Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

Steve is the best repairman I've found in the entire Cleveland area. Great value and no added…read morecharges. Only problem is Steve is so busy he's a victim of his own proficiency!!!

Picked up my computer today 11/03/26. Problem fixed, excellent customer service over the phone and…read morein person would recommend for issues with computers and E-tech Computers are reasonable with their pricing and timing to fix computers; they are qualified computer technicians to resolve your computer issues quickly. Thanks E-Tech Computers for your knowledge of computers.

I've been to them multiple times and they're always so so helpful. I would recommend them to anyone…read morewho needs computer help of any kind. They've helped my family with problems or purchases for apple products, PCs, and even home internet issues. The staff are so friendly and helpful, I just can't recommend them enough.

I appreciate what Paul and the Quadstar team do. With their…read morerecommendation, I have just placed an order for a new Apple laptop. They were very instrumental in helping me Taylor, the capacities and capabilities of the new unit to my needs both current and future and were able to save me a significant amount of money along the way. I look forward to continuing to work with them in the future. Chef Charles Heaton Peaberry Culinary Inc.

My laptop computer got hit with a virus and I needed it back ASAP. I called around the westlake…read moreohio area and finally someone answered my phone at Westlake Computer Services. They were out to my house that same day. The tech did need to bring it back to their shop but that was fine with me because he brought it back the next morning. I would highly recommend anyone in the westlake ohio area to give this place a call with any computer repair problems they were fast and professional. I added their business card to my folder to keep in the future.

was in need of some virus removal and this company did a fantastic job getting my computer running…read moreat top performance again...I'm pretty sure it runs even faster than it did before so very impressed with their services. If ya need computer help, give em a call!

I called about 3 computer repair service companies to try and get someone to please come out to my…read morehouse in north ridgeville and help me, I'm elderly and I can't just unplug my desktop computer to easily bring it into a shop, the first 2 places were either not willing or made it so difficult for what I was asking or simply didn't even call me back. So my third call was Computer Crisis in Avon and wow, picked up the phone right away, got me on the schedule later that evening. That alone spoke volumes. A guy named James came out, figured out what the problem was, unplugged everything for me and took it into their Avon storefront. I opted for the upgraded repair option because the computer was about 7 years old. He installed Windows 11 on it for me and got everything backed up and transferred for me. Had the computer back to me the following evening and showed me how to use the new operating system. 5 star service and now I got a new computer service company that's local to north ridgeville ohio. Not a lot of places out here and most of them are cell phone repair. Highly recommend!

Great experience, repairs are always timely and always get the job done right. Would recommend.read more

I had never visited before and stopped by before they were closing to ask if they could fix my…read morelaptop. They said bring it in quick and I am five minutes away. It was an audio problem and my computer genius brother in law couldn't fix it. They looked at it and in ten minutes my audio was up and running! They said it was free to fix but I was so happy I had this problem for two weeks! They knew it was a driver situation and found it. I have a program which updates drivers and it didn't find it! They were fantastic. I said all my future computer issues and my father will use them first! Five star quality and good people!

I have bought one 27" Apple desktop, 2 Laptops and I have have been very pleased with the value…read more One of the laptops had a battery issue. They traded me up with a replacement in their store within five minutes of my stopping in. Great service and great value. I have been doing business with them since the Covid start.

What a great place! I can't even explain how nice everyone is at this store…read more I went in there after my laptop had finally hit the point of no return. I went in and bought one of their refurbished computers and asked if there was anyway they could help me find a grave for my old one. Adam, who was working at the front desk, told me to bring it in and he would see if he could retrieve anything off my old one. Can you believe he retrieved almost everything off of my old computer even after the hard drive fizzed out? He also didnt charge me anything to do it...You don't find service like this anymore.... ...I have told many friends about this place...its awesome

The fellow was nice. We chatted while he powered up the pre-owned lap top I was buying. I've had…read morethe machine for a couple months now and it has performed without issue. I appreciate that he didn't try to upsell me a whizbang laptop when all I needed was something small and rugged to take to and from school. Would recommend.

Dominic is the man. Dominic is not only extremely professional, approachable, and knowledgeable -…read morebut he has fair prices and is super flexible. Cleveland Heights, PC Sales and Services is easy to get to, easy to park, and I have never had to wait. Seriously, skip geek squad. If you're having computer problems, there is no better choice.

Dominic recovered my data in less than an hour. I was worried about losing my work excel files but…read moreeverything was put on a hard drive for me, great service.