My laptop computer got hit with a virus and I needed it back ASAP. I called around the westlake…read moreohio area and finally someone answered my phone at Westlake Computer Services. They were out to my house that same day. The tech did need to bring it back to their shop but that was fine with me because he brought it back the next morning. I would highly recommend anyone in the westlake ohio area to give this place a call with any computer repair problems they were fast and professional. I added their business card to my folder to keep in the future.

was in need of some virus removal and this company did a fantastic job getting my computer running…read moreat top performance again...I'm pretty sure it runs even faster than it did before so very impressed with their services. If ya need computer help, give em a call!

Took my computer in to get fixed, took them less then a day to fix it. Very professional and…read moreefficient l. Would recommend to anyone with computer problems!

I had a problem installing Windows on a high end new build. They explained that Windows now…read morerequired internet access to install. They did this for me and charged a very reasonable price to solve my dilemma. Thank you!

I have needed Charley's expertise on two different occasions: A Windows Update issue and a backup…read moredrive issue. Both times Charley was able to quickly identify the problem and fixed it online. Easy to set up an appointment and connect online. Rates are very reasonable. I have now found my go-to guy for my computer support.

Charlie is super-knowledgeable and fixes all my issues right the first time. He's quick to respond,…read morewhich is great because I use my computer for business and can't be without it. He's also very patient and makes sure I understand everything he's doing. I would recommend PC Handyman without hesitation to anyone needing computer help.

I needed a simple fix today - a stuck key on laptop - but needed it asap. I called them and they…read moremade sure they would have someone there when I arrived to take care of it. I got there late and they still took care of it without making me wait. It works great now. I got a good general impression of the tech and the place in a short conversation about some techie things. I will make a point of using them when I next need computer service, even though they are a little further than others available to me.

Mike is the most honest repair technician I have ever met. After apple store said wife's 6s was…read moreunrepairable, Mike had it running like new in 30 minutes for well less than $100... You will not be disappointed!

Great customer service on iPhone, iPad cracked screen and battery replacement. Mike is…read moreknowledgeable and cares about helping his customers

Sold me Upgrades that I did not need. Later I found out with inferior parts. Charged premium prices…read morefor the service and offered scrap prices when I wanted to upgrade. I did not know anything about laptops and He really took advantage of my lack of knowledge.

Can't recommend Nick's service enough! He really helped get my new gaming PC up and running within…read morejust a few days and was very kind.

TechBachelors is a personalized software/hardware company. Jerry Jones is the person who answers…read morethe phone, and will set up an appointment to come to your house to troubleshoot your system and get it working again. I used him a few years ago and he set up for me an excellent desktop two monitor system. This worked well until last week when I ran a program which was supposed to update all my drivers. This really messed my system up. Also I got my daughter's laptop when she upgraded hers. This was not connecting to my printer or my network extender. Thus it was not useful at home as a second computer to use as a portable device. Jerry came over at the time of the appointment. He is highly professional and efficient. He fixed the problems with my slow internet connection, and some problems with my anti virus software. He got my network extender working again. He got the laptop reconfigured and now it rapidly accesses the internet and I can print from this to the printer in my study. In addition, he changed my antivirus programs to ones which are better and free. He cleaned up both systems so they are faster! Knowing how much time and frustration are involved in trying to fix some of these issues myself, I consider his services extremely valuable and his fees very reasonable. I highly recommend him without reservation!

TechBachelors is a godsend. Those of us who use computers but have no IT Department can find…read moreoutstanding support and service here, from repair through sales and continued guidance when the inevitable glitches arise. The staff is courteous, prompt, fair and reasonable in pricing both products and service calls. Questions by e-mail or phone are always answered with a minimum of wait time. No hours on hold. No awful music and endless self-promotion as you work your way through an obnoxious automated menu. No attempts to up-sell when you know what you need. Just straight answers and honest recommendations from a local firm.

unethical, predatory practices. they will try to rope you into a contract for equipment that will…read moreend up costing you 8x the retail cost of the machine, and you won't even own it in the end. their customer "service" will do everything to obstruct, deny, and deflect your concerns. Over the past nine months, I have documented numerous interactions--via both email and telephone--with DEX Imaging related to a commercial printer lease and service agreement. Despite repeatedly requesting transparent information and resolution, I continue to face delays, obstructions, and negligible customer service. Representatives frequently transfer me, claim to be "on vacation," or ignore communications. A manager I was finally connected with has ceased responding entirely. Key Issues Summary: * Excessive Costs: Lease $200/month for 5 years; Service ~$200/quarter. Total projected ~$16,000 for equipment that retails at ~$2,000. * Service Failures: Repeated delays in providing service information; unresponsive communication; lack of contract assistance. * Obstructive Behavior: Avoidance tactics and refusal to honor service obligations. * Documented Evidence: I have a 9-month log of emails, calls, and summaries available. These practices appear to constitute predatory leasing and deceptive business practices aimed at small businesses.

This company went way out of its way to do a short term loaner of a copier. It was a big pain for…read morethem, but they did it anyway, on a last minute request no less, and I think they are fabulous!