Came in with an Iphone 12 that was had a broken camera, destroyed back plate, and a malfunctioning…read moredisplay. Was truthful in telling me that it was not worth saving as it would cost hundreds of dollars for parts alone. Had a Iphone 13 I bought for ~350$ and they did a data transfer and gifted me a free phone case out of good will. The best technicians to do it in Medina for sure.

Very friendly, cooperative, understanding, professional, reasonable, knowledgeable, and reasonably…read morepriced!!!! I have brought my gaming PC to them twice. The first time was when I unknowingly put thermal paste underneath my CPU and ruined my motherboard. So after I purchased a new motherboard, I was still having issues with the PC. I took it back to RizTech and they were able to fix all the issues that I was having. They are amazing people, and are very tech-savvy. Not to mention it's a small business! This is all after a friend of mine recommended them to me because she has been going to them every time she has any sort of issues with her Nintendo Switch, or other devices!!! Thank you so much RizTech!!!!

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

Absolutely love Paul and Maria! My laptop wouldn't turn on…read moreone day, googled this place. Dropped it off, major damage to motherboard. Not worth it. Paul sold me a computer for a great price! works fantastic. Great customer service, felt like family! Thank you Guys

I wish I found Gear Box years ago and they are right down the street!…read more I've spent a couple months trying to find a part for my HP Pavilion Laptop and not only did they find and order it within minutes, the install was seamless and took no time at all. Their pricing is very affordable while they seem to truly care about those that walk through their doors. Paul & Marie are more than knowledgeable while accommodating, professional and beyond pleasant and approachable people that are extremely relatable. (They aren't tech-nerds. They are cool and fun while making your problem theirs so you can relax while they put you and your device back in service). And in this day and age, they actually answer the phone and return calls! I'm lucky I've had a chance to work with them and have already recommended them to colleagues, employees and friends. Top-notch and highly recommended. Nick

My laptop computer got hit with a virus and I needed it back ASAP. I called around the westlake…read moreohio area and finally someone answered my phone at Westlake Computer Services. They were out to my house that same day. The tech did need to bring it back to their shop but that was fine with me because he brought it back the next morning. I would highly recommend anyone in the westlake ohio area to give this place a call with any computer repair problems they were fast and professional. I added their business card to my folder to keep in the future.

was in need of some virus removal and this company did a fantastic job getting my computer running…read moreat top performance again...I'm pretty sure it runs even faster than it did before so very impressed with their services. If ya need computer help, give em a call!

I had a broken Key Board on my HP laptop and nobody would touch it not Best Buy Geek Squad or any…read moreother Computer repair place, I took it in and the Owner was able to Fix it within 2 hours. When it comes to Computer repair I recommend Empirical Computers! This saved me hundreds of dollars.

My husband and I took our PS4 in. The man told us that he could fix it for us. It took him 3 weeks…read moreto fix the issue. We had to call several times to get an update. Within 4 days, our PS4 broke again. He has now had it for over a month! Every time we call or go in, although they are very friendly, we are told that they do not know the status of our PS4 and that he is on a business call, in a business meeting, or that he just isn't in yet. When asked our number so that he could call us back with a status, we never get a call back.

i had an issue with my laptop overheating that i had neither the time nor the patience to diagnose…read moreor fix - charley and all the other awesome metal-loving dudes at the office were friendly, quick, professional, and explained the issue to me in layman's terms without being a condescending nerd (harder than it sounds when you know stuff about a specific field, especially one in which most people are absolutely lost) also, rebooted my computer to find it fully rebooted to factory settings (pro-style) with geek essentials pre-loaded on there for me (firefox, chrome, winRAR, openoffice, avast), all for an incredibly reasonable price. i will never ever get any of my electronics fixed anywhere else.

I have needed Charley's expertise on two different occasions: A Windows Update issue and a backup…read moredrive issue. Both times Charley was able to quickly identify the problem and fixed it online. Easy to set up an appointment and connect online. Rates are very reasonable. I have now found my go-to guy for my computer support.

Dominic is the man. Dominic is not only extremely professional, approachable, and knowledgeable -…read morebut he has fair prices and is super flexible. Cleveland Heights, PC Sales and Services is easy to get to, easy to park, and I have never had to wait. Seriously, skip geek squad. If you're having computer problems, there is no better choice.

Dominic recovered my data in less than an hour. I was worried about losing my work excel files but…read moreeverything was put on a hard drive for me, great service.

I needed a simple fix today - a stuck key on laptop - but needed it asap. I called them and they…read moremade sure they would have someone there when I arrived to take care of it. I got there late and they still took care of it without making me wait. It works great now. I got a good general impression of the tech and the place in a short conversation about some techie things. I will make a point of using them when I next need computer service, even though they are a little further than others available to me.