Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

I wish I found Gear Box years ago and they are right down the street!…read more I've spent a couple months trying to find a part for my HP Pavilion Laptop and not only did they find and order it within minutes, the install was seamless and took no time at all. Their pricing is very affordable while they seem to truly care about those that walk through their doors. Paul & Marie are more than knowledgeable while accommodating, professional and beyond pleasant and approachable people that are extremely relatable. (They aren't tech-nerds. They are cool and fun while making your problem theirs so you can relax while they put you and your device back in service). And in this day and age, they actually answer the phone and return calls! I'm lucky I've had a chance to work with them and have already recommended them to colleagues, employees and friends. Top-notch and highly recommended. Nick

If you wanna trust your high valued laptop, I would say call Gearbox. They are the best repair…read moreservice store for your electronics. I along with few of my friends are with them past 8yrs and they have always helped us with the issues. Recently someone from FB almost spoiled my 1.3k laptop while replacing hinges, Paul at Gearbox helped repair my laptop. I will never trust anyone henceforth outside Gearbox. Numerous times Paul at Gearbox helped me and my friends with electronics like Mobile, Laptop etc. I really wish this shop stay around forever and continue to help community. I highly recommend Gearbox service center and wish them very best.. Thank you Paul and Thank you Gear Box!

I have bought one 27" Apple desktop, 2 Laptops and I have have been very pleased with the value…read more One of the laptops had a battery issue. They traded me up with a replacement in their store within five minutes of my stopping in. Great service and great value. I have been doing business with them since the Covid start.

I ordered laptop from them. When it arrived right out of the box the mouse pad button was not…read moreworking properly as the fan made a rubbing noise. I contacted the company and informed them. They instructed me to pay myself to send it back for repair, store credit, or refund. Something as simple as a mousepad should have never left the shop not working as I noticed it 30 seconds after I received it. I pick another laptop and I was told if it is still here when yours gets here. Of course when my laptop got there it was no longer available. I was told they don't hold anything for anyone period. I asked for a refund and was told there would be a 20% restocked fee to restock the broke laptop I had to pay to ship back. Please do not trust this company they only care about themselves and customer service is terrible. There policies are only to protect them. They make money if you buy or if you have to return a bad product.

Great experience, repairs are always timely and always get the job done right. Would recommend.read more

I called about 3 computer repair service companies to try and get someone to please come out to my…read morehouse in north ridgeville and help me, I'm elderly and I can't just unplug my desktop computer to easily bring it into a shop, the first 2 places were either not willing or made it so difficult for what I was asking or simply didn't even call me back. So my third call was Computer Crisis in Avon and wow, picked up the phone right away, got me on the schedule later that evening. That alone spoke volumes. A guy named James came out, figured out what the problem was, unplugged everything for me and took it into their Avon storefront. I opted for the upgraded repair option because the computer was about 7 years old. He installed Windows 11 on it for me and got everything backed up and transferred for me. Had the computer back to me the following evening and showed me how to use the new operating system. 5 star service and now I got a new computer service company that's local to north ridgeville ohio. Not a lot of places out here and most of them are cell phone repair. Highly recommend!

They are great !!! Go there !!!! I love them they have everything!!!! If you need a small part or…read morescrew or bolt go there !!

Love old time hardware stores! They have a large selection of things and some of it you won't find…read moreanywhere else. The service is great, very knowledgeable people. They have so many things that I couldn't find at the big box stores. It's a great value as far as pricing. I'm very happy to know they're there and I can count on their help and knowledge.

I dropped off my expensive, 4-year old, Dell All-In-One desktop that kept crashing. Even though…read morethe company specializes in laptops, they had no problem taking my computer in and repairing it. The repair was quick, and efficient. Importantly, the price was right! Dany, the owner of the business, is friendly, very knowledgeable, and quite helpful. He's a real pro, and I have no intention of taking any of my computer equipment anywhere else for repair. Certified Laptop Repair is the best!

The staff and there was friendly and nice and kind very informative and layman terms and the prices…read morewas these enough and not very costly will return again a happy customer.

very kind people! I believe the owner i interacted with is really nice and accommodatingread more

I appreciate what Paul and the Quadstar team do. With their…read morerecommendation, I have just placed an order for a new Apple laptop. They were very instrumental in helping me Taylor, the capacities and capabilities of the new unit to my needs both current and future and were able to save me a significant amount of money along the way. I look forward to continuing to work with them in the future. Chef Charles Heaton Peaberry Culinary Inc.

Nick at YT&C is friendly, kind, and incredibly knowledgeable. They quickly diagnosed, repaired, and…read morecleaned my antique typewriter within two days of dropping it off. Prices are very fair. Highly recommended!

Friendly guys. I think they might be the only typewriter-fixing store in the area. I really…read moreappreciate the time and effort that they went through cleaning my Grandma's old typewriter. The guys even showed me how to replace the ribbon--which I didn't know how to do. The only small complaint I have is that the body of the typewriter is still kind of dirty. And I paid $70 so I wish that there had been more care put into actually physically cleaning it--and not just checking that everything worked.