I dropped off my expensive, 4-year old, Dell All-In-One desktop that kept crashing. Even though…read morethe company specializes in laptops, they had no problem taking my computer in and repairing it. The repair was quick, and efficient. Importantly, the price was right! Dany, the owner of the business, is friendly, very knowledgeable, and quite helpful. He's a real pro, and I have no intention of taking any of my computer equipment anywhere else for repair. Certified Laptop Repair is the best!

The staff and there was friendly and nice and kind very informative and layman terms and the prices…read morewas these enough and not very costly will return again a happy customer.

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

I called to ask if they had the computer component I needed, they and it was waiting for me when I…read morearrived for very reasonable price. Great service!

Absolutely phenomenal quick and affordable repairs. PC kept…read moreshutting down during gaming, and I was under the impression it was maybe a system part upgrade that was needed, but all it was was an old burnt out fan. Thank you guys so much - will definitely be returning for all my pc needs

Great experience, repairs are always timely and always get the job done right. Would recommend.read more

I called about 3 computer repair service companies to try and get someone to please come out to my…read morehouse in north ridgeville and help me, I'm elderly and I can't just unplug my desktop computer to easily bring it into a shop, the first 2 places were either not willing or made it so difficult for what I was asking or simply didn't even call me back. So my third call was Computer Crisis in Avon and wow, picked up the phone right away, got me on the schedule later that evening. That alone spoke volumes. A guy named James came out, figured out what the problem was, unplugged everything for me and took it into their Avon storefront. I opted for the upgraded repair option because the computer was about 7 years old. He installed Windows 11 on it for me and got everything backed up and transferred for me. Had the computer back to me the following evening and showed me how to use the new operating system. 5 star service and now I got a new computer service company that's local to north ridgeville ohio. Not a lot of places out here and most of them are cell phone repair. Highly recommend!

Such professional, knowledgeable, honest and quick assistance with my laptop issues!!!!!read more

An honest, dependable and kind man who is excellent at computer repairs. I would never take my…read morecomputer anywhere else. Highly recommend. Quick service and good prices.

Windows 7 would not load after an upgrade. After not being able to resolve the problem, I took it…read moreto PC diagnostics. I have taken my laptop there before with a good outcome. This time, Windows 10 was installed on my laptop. Service was rather quick considering the problem and the price was reasonable. Will use them in the future.

These folks are very nice and offer up great service and quality work. I have recommended them to…read moreall of my friends. I have had simple issues that I could not diagnose and they corrected the problem and said "Have a nice day, no charge " So they are not out for your wallet, they are there to help their customers without a doubt.

Repaired a Bose Wave Radio for me. Works great, good price, good service. Highly recommend.read more

Awful customer service. The owner was very rulde to us and took no ownership of the repair issue…read morecaused by him. Very disappointing. Please avoid this place.

I had a broken Key Board on my HP laptop and nobody would touch it not Best Buy Geek Squad or any…read moreother Computer repair place, I took it in and the Owner was able to Fix it within 2 hours. When it comes to Computer repair I recommend Empirical Computers! This saved me hundreds of dollars.

My husband and I took our PS4 in. The man told us that he could fix it for us. It took him 3 weeks…read moreto fix the issue. We had to call several times to get an update. Within 4 days, our PS4 broke again. He has now had it for over a month! Every time we call or go in, although they are very friendly, we are told that they do not know the status of our PS4 and that he is on a business call, in a business meeting, or that he just isn't in yet. When asked our number so that he could call us back with a status, we never get a call back.