As a professional photographer I really need excellent service and advice from a knowledgable…read morephotography enthusiast whenever it comes to purchasing new gear and I know that I can find just that here at Progear. The thing I like most about this store is they have a really good second hand section with lots of refurbished camera's and accessories for around 1/3rd of their original cost. I bought my 5D body second hand from here and it has lasted me so well with no issues yet! But even if there was an issue I wouldn't be worried as the staff here have excellent contacts and ideas when it comes to fixing Canon products. The staff are so great, they really know what they are talking about, I could chat with them for ages about new products and old faithful ones and everything in-between. They stock the two main brands here, Canon and Nikon as well as an excellent range of after market accessories that are top quality and work well with both brands.

I was traveling to Auckland on business from the US when my display failed. While other shops had…read moresubstantial waits even to discuss it, Ubertec was able to see me without an appointment, review my equipment quickly, and get an express part replacement -- honoring my US AppleCare warranty. They kept in constant contact with me throughout the process. They were even able to get my MacBook Pro back to me earlier than expected. Their staff was courteous and professional. I will absolutely return here on subsequent trips to Auckland if I need anything!

Booked in directly through Ubertec to have phone battery replaced. I even received a confirmation…read moreemail which stated a battery was in stock and had been put aside. After a considerable drive to drop phone off was told sorry no batteries in stock for this model and then tried to blame it on shipping etc totally ignoring the fact that a staff member had supposedly put one aside. Ubertec Google reviews show a pattern of this occurring - not good Customer Service at all.

The WORST Authorised Apple Repairer Service in my life!. Absolutely no knowledge about Apple Inc…read more and No respect for the customer. Heard from them that my Apple product was fake, before to check the serial number and everything on the Apple support web site, just because he was thinking... They should change job or at least, be informed about Apple. RIDICULOUS!!!!. I would recommend everyone to stay far from them and this incompetent company.

Awful service, ,I highly recommend to keep away from these people. they are authorized apple…read morerepairer but are rip offs my phone has never been close to water but for half moon front camera which should be repaired under warranty or even at my cost they say it has been water damaged and I need to pay $579 to get a new replacement, this shows they want to keep my phone and sell me another one for more profit.my phone which is as new condition just needs to be fixed for this minor issue either under warranty or at my cost but they offer replacement to make more profit, they are ruining apple reputation being authorized dealer if they have any reputation anyway.

This shop is a saviour when it comes to iPhones. Thank goodness for them because here not only can…read moreyou buy screen protectors but they actually put them on for you! There's no more bubbles, fingerprints and dust on my phone screen because they're absolute pros at it. It's even cheaper than other places which I love. They also have a great range of electronic products. There's cameras, phones, tablets and whole lot more. And they're all at great prices. A lot of people buy their iPhones here as they're often a bit cheaper than other stores. You can't go on a plan though but if you're going to buy the phone outright this is the place to go. The cameras there are great too. Again the same product for a whole lot cheaper. The staff are super friendly which makes such a difference too.

In my experience, well informed and friendly staff are easy to come by in music gear stores as its…read morea bit of a 'cool geek' subject. The guys at Mix Foundation are no exception and they were more than happy to spend time discussing the various merits of music formats and compatibility of software and hardware. They offer a complete range and have pretty much everything on display and encourage you to try things out before making a purchase. That doesn't sound like much to ask when some kit is VERY expensive but other stores keep the good stuff behind glass which makes it tricky to commit to a purchase. Check out their facebook page for up to date offers

Customer service quite poor. Have been twice and both staff extremely abrupt and generally…read moreunhelpful.

I dropped off my laptop at the Auckland CBD shop to be repaired and was assured, explicitly,…read moremultiple times, that since I bought the laptop at another shop in the chain, I wouldn't be charged for an assessment should I choose not to have any work done on it. I received a call later in the week telling me that the necessary repair was going to cost more than I originally paid for the laptop, and decided not to proceed. I was then informed of a $100 assessment fee. When I contested this the staff member said that he would check some things and get back to me. He never did. Today I went to pick up my non-functioning computer and to speak with a manager. During the course of our conversation he constantly interrupted me, talked down to me, and refused to answer when I asked why he thought this was acceptable customer service. He also came across very much as though he was trying to intimidate me. When I stood my ground he changed from telling me that I must have misunderstood/the staff member must have misspoken to telling me that she had never said anything that could be interpreted as me being able to expect not to be charged and that I was lying. Additionally, he told me that having to wait to speak with him was my own fault when I expressed dissatisfaction at how long it had taken. I'm very unimpressed with the lack of consistency and professionalism.

Basic electronics store with frequent sales and bargains. Prices are not as cheap are as at the…read moreWarehouse or JB HiFi. Some of the junior staff can be a bit more confident of their knowledge than deserved. However, the manager on my recent visit was extremely helpful and knew exactly what I needed to do to solve a wifi problem, didn't force me to buy anything and even gave me a bag for the part I had carried into the store. Great service, thanks. I'll be back!

A2Z Technologies is conveniently located in Sales Street, Freemans Bay... opposed to Auckland City…read moretherefore much easier to access. After hiring camera equipment from them a few times now, I have found both the product and service outstanding. NZ owned and operated business. All the staff are specialists in their field, so they know the specs on equipment back-to-front! Very impressed with the gear available on loan, also sell cameras/lens/tripods/lights etc. One stop shop for film crew, photographers and creatives!

Need a new laptop, desktop, iPad, mobile phone, or pretty much anything electronic? PB Tech are the…read morepeople to see. They have a huge range of electronics goods from TV's to mobiles, and all the bits and pieces that go with, usually with better prices than other chain electronics stores. Since I discovered the chain a few years ago, I haven't been anywhere else, as their range is better than anywhere else. I've been in half a dozen times and every time I come away with just what I wanted. Also, their in-house warranty is actually worth something, as they do all their repairs themselves, and seem to know a lot more than your average Harvey Norman or Bond and Bond. I'd also recommend signing up to their newsletter as they'll keep you up to date with their frequent sales, making for even better value.

I will never use them again... Have just purchased 12…read morelaptops for my business, 2 have issues and do not work. That was 10 days ago. I have phoned (no answer) and left messages, emailed and tried to communicate on Facebook and still no one gets back to me. Once they have your money that's it, no customer service - I'll never use them again! Ive never had such bad service

Once Ken, who works here, asked me: "Do you like tomatoes?" I said, yes, why I do like tomatoes. He…read morewent out the back and returned with a bag of them, explaining that he had a lot growing at home so had brought some in to give away. It was still one of the nicest things that's ever happened to me in a shop. Good one Ken! Apart from random acts of kindness, this is the place to go for anything camera-related. They stock a wide range of gear, (including studio equipment) and seem to always be a little bit cheaper than other places around. They also sell second hand gear on behalf, and also repair film cameras (not digital ones, although they can clean the sensor for you). I've actually had the same camera for about 18 years, so I'm not really their target market, but if you're upgrading or getting your first camera, I encourage you to go here and talk to people who know of what they speak. Finally, if you are in need of Lomo and the like, you can get that here too. All this and free tomatoes!