Payne installed a new well pump a few months ago, after they finished I had to replace all my toilet flushes, 2 sink fixtures. I spent nearly $ 1,200. My plumber told me it was because Payne never flushed my system properly. I phoned them asking if this was true and to ask for my paperwork, and warranty paperwork for my pump, as they left me nothing except a large bill. You could tell Mr. Payne was irritated with my questions. I have phoned 3 times and sent a letter requesting my documents on my pump for work done and all I have received is lies that they were on the way, this has gone on for over 2 months. I will never use them again, and will inform everyone I can about their lack of professionalism. read more