I stopped by Mom & Pop's on Decatur to have a few items altered: a lined tulle skirt, a jumpsuit,…read moreand two pairs of pants (one just needed a new closure). While looking at the skirt and jumpsuit, the employee repeatedly commented that they were "so wide" and had "a lot of material." She then told me the alterations would be $80 for the skirt and $65 for the jumpsuit. I was surprised because the tulle only needed to be cut along with a slight hem on the lining. I was expecting a professional hem, not an unusually expensive alteration. I mentioned that the prices seemed high, so I decided to skip those items and asked about replacing the closure on one pair of pants instead. That's when she told me the seamstress wouldn't be there until Monday. I asked, "You're not the seamstress?" She said no. That left me wondering how she was able to quote exact prices for the other alterations if the person actually doing the work wasn't there. The interaction left me feeling confused and uncomfortable, and I decided to take my business elsewhere.

I wasn't going to give review bc I was long time customer and I liked the staff. But I learned…read morethey also lost and denied a shirt of my brothers. Last month they lost my new cashmere sweater and insisted I didn't drop it off. I didn't have receipt but I was long time customer and I never needed one before. They not only denied it but she had an awful attitude.

This is the first time I've gone to this business for dry cleaning. I dropped off a suit and blouse…read moreon Monday. Today, I picked them up. The suit looks as wrinkled as it did when I dropped it off, except now, it was on a hanger and had the garment plastic on it. I am steaming it now which defeats the purpose of me saving some time. I dont understand how someone would return a product to the customer in this condition and be ok with it.

Mary is the epitome of customer service!!! First time there and left feeling like a regular weekly…read morecustomer. Will definitely be back and using for all our alterations and dry cleaning!!

They seemed to be fast friendly efficient and reasonably priced . Dropped off two suits for my…read moreEmployer, and they were ready the very next day . I got a text . They were having a software upgrade that day , but still everything was easy in easy out . Thank you

I stopped in here with plans to drop off 2 items for hemming since I've used them in the past. The…read moregirl that was there already gave me a vibe of not even wanting to help me. Her tone was very off putting. I let her know I needed hemming on 2 pieces of workout wear and then she said it would cost $35 each! That is insane to me. I understand prices go up but $35 to hem pant legs is absolutely ridiculous to me. I can understand if it's multiple layers to hem but wow. Anyway, I was disappointed to say the least but I guess with her attitude of not wanting to help me in the first place, it worked out because I left. I will be going elsewhere for any future dry cleaning needs and/or hemming services.

Fast service, convenient and affordable. I can leave my laundry there after hours and on weekends…read moreand it gets done usually the next day. Finally, the staff are friendly and helpful.

I love the friendly, courteous and professional staff at this location, clothing is always finished…read moreto requested specifications. Thank you! Jerome

I am disabled and had 3 large quilts to bring. It was my first time ever coming there. I called…read moreand when I arrived, the staff came out to the car and helped process my ticket and took the quilts in for me When I went to pick them up, they carried them out to the car for me. They cleaned them for $30 each. Other places wanted $40 to $48 to clean. They do a wonderful job cleaning my quilts Queen and King and I can not praise or say enough about how wonderful the staff were I loved them so much, I stopped and ordered them a dozen . To the Owner of this cleaners and his amazing staff, I wnt to personally say thank you for being one of the most outstanding and caring businesses in North Las Vegas Teresa B

I've been coming here for years. They do a quality job! However, best part for me is service! Gina…read moreis a sweetheart. She is always greeting with a smile and making the pick up and drop off a positive experience. They have a membership program thats a great deal. I recommend this place especially if you live on this side of town.

They're always so kind to assist me with anything I need repairing or washing. I came in with a…read morelong sleeve shirt I use for my Pilates class, and I had gotten Thai tea staining from a spill when I went out with the girls. The owner, Thuy, was so nice to me and she explaining the disclosures before spot treating the shirt. When I went to pick it up on Tuesday it looked great! They're so quick and thorough. I also like that they take Zelle

If I could give this place ZERO starts, I would. I sent my dad's Jersey to be clean here, and they…read morenot only ruined it, they didn't care at all. The worst part was that they didn't even tell us this happened, they just hide the Jersey in the other clothes we sent to be cleaned. When we ask them to resolve the issue or give us some credit money to have this issue resolved, they told us they could fixed it and put the name and number back, but surprisingly they never did. Weeks have passed and still no solution. Their customer service SUCKS! They were mean and they didn't even care that they ruin a $200 jersey. I do not recommend this place, and this isn't the first time we had an issue with this place. Please don't bring your clothes here, they didn't even refund the money for the cleaners service that we paid.

Esmerelda is great with alterations and Melvin's customer service is Top Shelf. They do a fantastic…read morejob!

I have tried several dry cleaners in the area. This is my favorite. Inexpensive and always friendly.read more

This place is the best! They are always friendly, and always surprise me with how much they will…read morework to accommodate whatever I need. From Alterations to last minute cleanings, they always have me covered. The attention to detail blows my mind, not even the most expensive places in town can compete with the service you get here. Highly recommend.

They always do such a wonderful job and somehow make old clothes look years newer. We are always…read moregreeted with a smile and have never had any issues in 4+ years.