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    Payless Auto Care

    5.0 (3 reviews)
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    Services - Payless Auto Care

    Auto detailing work

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    Engine oil light diagnosis

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    Classic Collision

    Classic Collision

    (4 reviews)

    Lied to me about fixing my car. It was badly damaged and when I asked if it could be fixed, they…read moregave me a condescending "Um, yeah. You just remove the broken parts and replace them with new ones." Well it was too damaged to be fixed, and they never called to correct themselves. Instead I waited around for a month until the day when I was supposed to come pick it up. It was only then that they said "Oh yeah, it was totaled." Would never recommend them.

    Sadly, my review is missing on here. My car has been there 10 months now. My entire front end was…read moreleft off all Fall, Winter, and Spring here in Alaska. My car was new, manufactured in the USA, and had no airbag deployment. I have photos oif parts and part numbers under the hood from other brands and years. I told them to stop everything in September after seeing the first repair order that I did not authorize. I felt pressured into taking my car My insurance, Progressive, Classic Collision , although I reminded them multiple times of my correct VIN continue to send estimates and repair orders with someone else's VIN, even after acknowledging that it was wrong. I felt pressured into keeping my car there after the dealership I bought it from informed me they didn't do auto body repair. II was told the decision was mine where to take it, but Classic Collision refuses to release my car. I now have engine control system lights on and a chassis warning.. My engine control system lights and other malfunctions keep appending when they restart some weak battery, to remove and replace parts. I'm being charged $25 a day for them to "store" my car. The Anchorage Police Department won't help. My insurance provider won't help. They are in the same office building with Classic Collision. Effectively, it's like my brand new car has been destroyed and there is apparently no accountability for big multibillion dollar companies here in Alaska. I'm still paying $700 a month for my car I am approaching one year this month without my new car. I strongly encourage anyone whose insurance company, through the use of bad faith techniques, recommends you take your car to Classic Colllision, please read all the reviews and complaints on the BBB website. I don't think my review will be here long. I've noticed my earlier review floated around to another location. Any glowing reviews on a doctored website are fake. I never dreamed anything like this could happen. I worry about those who get their vehicles back with more damage. Attorneys here don't want to touch Classic Collision. We have to fight for accountability here. It's not just me. There are so many people who have been harmed by this company. Be warned!

    Payless Auto Care - auto_detailing - Updated May 2026

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