Very fair, competent, and more than reasonably priced! Every time I use them I can be confident of…read morea good job and a square deal!

5 stars going strong…read more Honest. Fair priced. Can get you in. Cons: getting someone to answer the phone

What great communication. Bonnie ( and the owner once)…read moreKept me informed as they cranked out some overdue preventative maintenance I chose to do on The brakes. I always trust that they'll do what I want. While keeping an eye out for other impending issues. I always opt for as much preventative as I can. Who wants a call from the spouse when you're out of town. " hey honey. The car.......@$%#... I don't. Trust Big O's My Dad did.

Had a great experience at Big O's. My truck kept throwing an engine code that other shops couldn't…read morefigure out. These guys had it diagnosed and fixed right away and I've it's been trouble free for weeks now. Couldn't recommend them more.

Outstanding customer service. The gentleman who greeted me got me on the list to have my tire…read morerepaired instead of replaced! Saved me time and money. Wow. The next rep who got got me out the door was also excellent! Thanks Tino! Great customer service. Great experience. Five stars!

Tino is the reason for a five star review. I knew from the moment I spotted him wearing a Steelers…read morecap that he was awesome! Super nice, friendly, exceptionally efficient. He sold us tires with a quickness and had my Jeep done in no time. Also--free coffee, super clean waiting area, really clean restrooms. Would recommend to anyone!

I'm truly so happy with the fast friendly service...I will call L&M first for any repairs my car…read moreneeds in the future!! Highly recommend

I've been bringing my vehicles to L&M motors for 20 years. Today, I brought my vehicle in for a…read morestandard oil change and was charged $327.48. They charged me $32 a quart for the oil and $54 in labor. The last time I got my oil changed it cost me $170, so I feel like I'm being price gouged. Since the prior owner sold the business, things have gone way downhill there. Take my advice and never bring your vehicle to this place. They don't deserve your business.

we are visiting Alaska from Colorado and needed to have our brake pads changed because a different…read moreshop told us they'd need to be changed soon. we are traveling in our 2013 Tundra with two large dogs so we were very nervous about being without our house on wheels for the night. we dropped the truck off at 1:30 and got called back at 3:30. Jeremy told us that wasn't the case and showed us how good the brake pads were still and explained where the noise we had heard was coming from. He said we didn't need the work done, so we decided to get the oil changed! He was so helpful, kind, and knowledgeable. We are so lucky to have stumbled on to this place. Honest and so friendly.

DO NOT GO HERE! THEY RUINED OUR CAR!…read more They purposefully went and destroyed our van along with messing with items in the car without permission (eg: our back hatch). Now the car is unable to work and will be $11,000 for a new engine or $500 to sell. This is unacceptable and atrocious work! Another issue that happened with them was my other car was brought in to fix my heat and they didn't fix the fuel pump, which led to all my gas leaking out. Under no circumstances should you go here. They will purposefully ruin your cars.

I drove my motorhome from California to Whitehorse, YT over the highway to the top of the world and…read moreinto Tok, AK on 100+ miles of rutted roads, gravel and dirt and developed a noise in my left front wheel. When I arrived in Anchorage I did not know of a good reputable mechanic to turn to. Having been referred to several who either were not qualified to do the job, did not have the proper equipment to lift the motorhome, we're too busy or outright we're not interested! It was suggested that I give Dean a call which was an experience in and of itself! After explaining my situation he gave me several suggestions to try on my own and if they didn't work he said to give him a call. The suggestions, all of which were valid did not solve the noise issue. Dean explained that he was completely booked but understood my dilemma being from out of town that he made an appointment for me the following day. Dean's mechanic went with me on a test drive and he immediately heard the sound and returned to the shop and pulled the front wheel off and did one of the most thorough wheel inspections I had ever witnessed! He spent considerable time inspecting all of the components of the suspension and wheel assembly and determined that the rotor was ever so slightly warped and out of round which was causing the brake pad to move ever so slightly on every revolution of the rotor when it passed by the brake pad causing the noise. He suggested that turning the rotor would solve the issue but that it was so slightly out of round he would wait until the next time I replaced the brakes to have the rotor turned. He did not feel that this situation would be anything to be concerned about and to continue on my trip south back to the lower 48 states. I did not keep track of the hours but it was at least one hour and approaching two hours and for this Dean only charged me $160 which was extremely fair considering today's labor rates in the $200 per hour range. I would recommend Dean's automotive service in Anchorage Alaska unequivocably to anyone who needs quality honest work at a fair price! While my vehicle was being worked on I thoroughly enjoyed talking with Dean as he is a veteran of the auto repair industry which I would guess of at least 40 years if not more and a very interesting individual to talk with! Go see Dean with all of your automotive needs!

We brought our vehicle here for a tire rotation and they got grease all over the interior. When…read moreconfronting the owner, he got hostile and refused to offer any sort of remedy. I would not recommend this business to anybody.

These guys are fast, fair, and friendly. They've fixed my ignition column, struts, and some minor…read morebody damage over the past few years, and I've never had any surprise charges or shabby work. On top of all that, they put out a vibe of being a small, happy, motor-oil stained family, complete with a lovely dog (named Halle Berry) that spends her days napping in the front office. They're my first recommendation every time.

Their service sucked. The girl in front lied to me. They didn't even look at or fix the things I…read moretold her about, the list I left them was completely ignored and they did nothing with the parts I brought them. Had the nerve to want to charge me if I didn't pick up truck same day and left a hose completely not connected to air filter. Would never recommend them especially to someone on a limited income!! If you're single, old, widowed, divorced, do not go to them cause that is who they are going after.

This is a busy shop. Phones ringing off he hook when I came to pick up my car. The guys at the…read morecounter handled everything well and didn't keep me waiting while they talked on the phone. They were good at listening and not trying to talk me into something I didn't want when they called me to tell me what was wrong. I told them exactly what I wanted done and that's what they did. They even threw in a tire rotation for free because it needed it. As long as I have a vehicle, this is where I will go for service. The guys are friendly and nice. These guys didn't treat me like I was less than just because I am female which is what I have experienced at other shops.

My car broke down and no other auto place could take it for 2.5 weeks FATS let me park it and…read moreworked me in within 3 days. They explained everything and did exactly what they said they would. Very reasonable prices .