Great service, polite employees, fixed my granddaughters computer after she cracked her screen.read more

Mr.Daren from Mac+PC Tech perfectly worked on my 2013 Mac Mini. it was difficult to install the…read moreMacOs because of the release year of the Mac. but Daren from Mac+Pc Tech was able to troubleshoot the OS and do a fresh install of the compatible OS. Thanks Daren!

Samsung announced a Free Repairs for Frontline Workers Promotion offering repairs, up to $279, for…read moreSamsung phones. I called this location first and asked about the repair process and what I should expect since my phone's screen was scratched and the battery not lasting long. I was told that when they repair they screen, Samsung automatically has them replace the battery, screen, glass and some other components for every device. He said the repair would take an hour and they had the parts in stock. Fantastic! Yesterday my spouse and I, both of us work in physical/occupational therapy, brought our phone in to initiate the repair. The gentleman assisting us was told that each of our phones has the same issue, cracked/scratched screen and poor battery performance. We did not need to wait for our phones, and agreed to come back today after 1100 to pick up the phones. My spouse forgot his work ID, which was totally our fault, so we did drive back home to retrieve the ID and bring it back yesterday as this was required to begin the repair. We made arrangements for me to pick up both phones since I was not working today, which was also not a problem. Today I came in around 1300 to pick up the phone. My spouse's phone was repaired as expected, but I was disappointed to find that the screen on my phone hadn't been repaired. I mentioned this to the gentleman assisting me (Will) and he said that the ticket only had the battery listed for repair. I explained that this was not what I communicated when I dropped the phone off and ask how we fix this error (that was theirs). The staff member said he would call to see if they could authorize another repair and proceeded to the back and called someone (I could hear everything he was saying). Instead of saying that they made a mistake, he told whoever he was talking to (I later found out this was Samsung) that I was wanting another repair and they would not approve it. I explained to Will that I expected my phone to be repaired as communicated when dropped off, and their error should not result in additional cost to me. I asked if I could have the number for the regional manager or franchise owner, and Matt confirmed this was a franchise location but they were not allowed to give out the number. He suggested I call Samsung, and I assured him I would be filing complaints with the Better Business Bureau against both UBreakIFix and Samsung seeking a resolution. I also asked if I could leave my information so the franchise owner could call me back at his leisure. I left the store with my phone that was still not repaired, after calling first and then visiting this location 3 times already. (I later found out that Samsung is more likely to makes exceptions when it is the customer's fault.) I didn't want to have to come back, so I sat in my car and called their national customer service number to initiate my complaint and try to get the issue resolved before I left. I was on hold for quite some time, but after the customer service representative picked up and I started explaining what happened, Will approached my vehicle and said he could fix my screen. Great, but why the change of heart? (Will called me later and I found out that the franchise owner had approved the repair before corporate even contacted the store. It also important to note that Will was able to speak with the staff member who accepted our phones for repair and he confirmed that it was his understanding that screens and batteries were to be fixed on both phones.) The customer service person did come back on the line after an extended hold. She told me that she had been able to "review the footage" and saw that it wasn't explicitly communicated by either party what repair was needed (both my recollection and the staff member's recollection conflict with her assessment). She also made a point to say that I signed the nearly 2 feet long receipt which listed the repair and the terms and conditions. I've learned that customers here really need to read the receipt they are signing, no matter how long it takes, because you may have a battle on your hands if a mistake is made. This company must have lots of issues with customer complaints if my interaction with customer service is an indicator. Good companies use common sense to resolve issues, but this company uses recordings that are made of customers and feet long receipts with tiny print to try to deflect responsibility. Overall, I have to say that while in the store and speaking with corporate, I felt like I was the one being scrutinized. I initially rated this experience as 1 star. I have changed the rating based on a couple of things. Matt did call me later to follow-up, which was a positive gesture and a step towards earning my trust. What truly changed my experience, was when the franchise owner called me back and we were able to discuss the experience in detail. I feel like we both had similar expectations and perspectives, and that he cared.

Service was within time given and service was Great would definitely recommend…read more Guys were real nice and helpful

You will not be punished FOR your anger, you will be punished BY your anger. - Buddha…read more And I was indeed punished by mine. In a fleeting moment of anger following a very minor disagreement on Friday evening, I placed my iPhone face down on a table a little too hard, and what followed was utter devastation for me. My phone screen, although not cracked, went to half-screen, then it went gray, then it went black and did not come back up. Oh no. In the midst of the pandemic did I just kill my iPhone? OMG!!! What was I to do?? After spending over an hour on the phone with Apple Saturday morning and following multiple "tries" to fix the problem, I was told my phone was dead. Black screen of death. A brick. I could take it to a service provider (nearest one was St. Simons Island because the Jax Apple Store was closed due to the pandemic!!!). In doing so I'd also have to erase the phone then remove it from my account. This is fine, IF I HAD BACKED UP MY PHONE with iTunes (like I was supposed to). Nope. This is fine if I used the Cloud. Nope. Lesson learned loud & clear. TWO years of my data, including notes, pictures and videos of my kids during birthdays, Christmas, school plays, etc. was LOST. Yes, I cried. I prayed. And I probably cried again. But something told me not to erase it. So I refused. Despite being told by THREE people it was what I was going to have to do. I researched online. Could my data be recovered? My phone would still ping when checked, and I could shut it down (home button locked) and get it back up (home button unlocked) even though it didn't register as online, and I couldn't get it to connect to iTunes, I had hope. Didn't I? Surely I wouldn't lose two whole years of memories. It turns out I did have hope!!! I found LifeLine Repairs after searching for data recovery in Jax and sent a message to them (through Yelp! whoo hoo) regarding my phone. Daniel quickly responded that it might just need a screen change, so I should bring it in for diagnosing. What? Did I hear that right? That's it? I didn't "break" the phone but I just messed up the screen. Really??!!! My hope escalated as high as the Eiffel Tower, and I just about burnt dinner running around the house telling my family my phone might be saved. One thing though...they were now closed until Monday. So I had to wait....hope...pray...all through Saturday evening and all day on Sunday. I can do this! I had hope. I went in on Monday Morning and Daniel checked. He didn't know I was praying in the lobby. He came back out and said all it needed was a screen replacement. I teared up and said I could cry (but I was not gonna let him see me cry, I'm an ugly crier). Anyway, back to the point...he fixed my phone within 20 mins for less than the cost of what my insurance would've charged me to replace a cracked screen and also less than what a replacement phone would've cost me. I could've professed my love right there on the spot (and maybe I did express over and over how much I appreciated him and that he made my day). Instead of professing love though I did promise to give him a worthy review. So here it is, in detail. DO NOT LOSE HOPE at least until Daniel says so! He surely provided a life line (see what I did there?) for me when I was in my own Lion's Den and I cannot thank him enough. He and LifeLine Repairs will undoubtedly receive many referrals from me to anyone who mentions a problem with their phone, and I hope if you have a phone issue and took the time to read all of this you will run to LifeLine to get yours checked. (Side note: I came straight home and backed up my phone so all is right in my world again. Thanks again so much Daniel!!!)

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

I used their services back in January 2026 for one of my son's computer repair. The service was so…read morereliable and such an easy process that when my other son's computer needed an upgrade in September 2026 I utilized their services, again. Both times were pleasant experiences, each time I received a diagnosis within 24hrs and completed repair with 48-72 hours. Their pricing was competitive also. I would highly recommend abundant computer services to family and friends.

Thomas does outstanding work!!! He is reliable, kind, honest and has great prices. He is more than…read moreknowledgeable and well versed in his expertise. Not only that, but the turnaround time is quick as well. Don't waste your time and money at these major chain stores. You will not regret contacting him for services. His services are a 10/10 hands down. I can't thank you enough for the help, Thomas!!

Super nice guy, had my laptop fixed basically hours after I dropped off and really saved me from…read moreneeding to send it in somewhere and wait for weeks, super affordable and would definitely come back for any other troubles I have, 10/10!

Russell Sweet has been repairing my computer for a good 10 years, and at prices that (even I) can…read moreafford. Today he replaced a hard drive for a little over $250 after coming to my apartment. I no longer have a car. One time he brought me a new laptop and set it up at a Rehab facility, again for a good price. The printer and computer are working well and running SO FAST!! The two negative reports out of a dozen or so raves are anomalies. Read them all. Thanks, Russell! Lucy W.

This guy knows his stuff! I gave him a 2012 Macmini that was slow and failing. Converted it to a…read moresolid state hard drive, saved all data, and cleaned up software. Runs like a rocket! All at a fare price. He even picked up and delivered, with a demo and coaching session at setup. I'm going to give he another mini with same problem. I'd give him 10 stars if I could.

Mike is very experienced and professional. he repaired our computer in timely manner at good cost…read more will use for all my computer needs.

Great people. Very knowledgeable. Fixed my iPhone screen within a couple of hours. They sell tons…read moreof phone/iPad/computer accessories also. Will be my new go to.

went in today to have them find a problem with my phone, where the music was breaking up when…read moreconnected to any external device. After paying $120 up front, I was told that he "listned to my music" all day, but could not replicate the problem. I asked if they were still going to charge me the $120 when they could not find the problem. I was told that the diagnostic fee was unrefundable. Do not plan on doing business with this business any longer. A few years ago, the customer service was great. Not so much any more...

Windows did an update on my laptop and it crashed. John got…read moreit running better than before and saved all of my data for a reasonable price. The following day I was having some issues and he sorted it out remotely...for free. Highly recommended.

My wife's computer suddenly would not boot up or even come on one morning. I suspected the power…read moresupply, but finally I was able to eliminate that piece of equipment. I decided to come to Dr. PC based on reviews and I must say I was not disappointed. John Olsen (the Owner) was a joy to work with. He quoted my a reasonable fee upfront and diagnosed the issue within a couple of hours. He advised that the motherboard had given it up and offered several different boards as a replacement, all very high quality and reasonably inexpensive. After a full day, he installed the new board, reinstalled the operating system, loaded all necessary updates, and made sure everything was working properly. I highly recommend Dr. PC for your computer issues. He went over and above and charged me his original quote. You'll get the best bang for your buck at Dr. PC.

I do not recommend this place, kept my TV for about two months. Told me they order parts for the…read moretv ,then got a phone call that they couldn't fix it. AG Tech Repair shop said corrosion was in the tv ,two weeks prior to taking it to them. I had a shop to take a look at it,and they said the inside of the tv looks good no corrosion everything looks good. They told me they think that the lamps were out.

I bought a high end gaming desktop about 1.5 years ago, set it up and never touched the cables…read moreagain. I recently moved and upon going to setup the computer, it would not boot. Took it to AG Tech Repair, they did their thing, and it was very affordable. However, got it home, same issue. Now you're thinking "Did they really fix it?" Well, they can't fix stupid. I was plugging a cable into the wrong HDMI port. AG Tech Repair answered my text questions, didn't brush me off and say it was fixed, and eventually had me send them a picture of the back of my desktop and quickly identified what my temporarily braindead self was doing. Long story short: They will do everything they can to diagnose and repair your issues AND they will go the extra mile all while charging far LESS than I would expect.