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    Pawsitive Vibes

    3.0 (2 reviews)

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    2 years ago

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    Akanise Pet Grooming and Supplies - Left leg not groomed!

    Akanise Pet Grooming and Supplies

    (9 reviews)

    Horizons West / West Orlando

    Owner is rude and a poor communicator. He stated that he called us, I said when we never got any…read morecalls (showed him our phones) and ended up charging us 20.00 for a late pick up. They have nicked our dogs in the past and we didn't find out until we got home and checked. They were good when they opened but I would strongly not recommend this business.

    I would give ZERO!…read more Long story, impossible to summarize! Just don't go here! These people are insane. This is my 2nd time bringing my standard golden doodle for a simple bath and groom. The front desk man keeps notes on an index card of mine and the dogs preferences and my top one is NO CRATE! so in order to accommodate that my dog is dropped off first thing in the morning 8:30am. So, I drop him off at 8:30am, an hour and 15 mins I get a call that he's "extremely matted" I said to guy impossible! He has a few tangles here and there and whatever you do; DO NOT SHAVE HIS TAIL! Blah blah blah we hang up. 4 hours elapsed and still no call about my dog. I called and spoke to a woman who said he was very matted and he has another 40 mins. More waiting saying how can a bath and shave be 5 hours, something is wrong! Now it's almost 5.5 hours later I get a call from the man at the front that my dog is ready. I walk in the dog is on the grooming table and what looks like to be getting his front legs shaved. I said "he's not ready, why would you have me come in and upset the dog" I go back out and less than 5 mins later the guy comes out and says he's ready. I walk in where is my dog! IN THE CRATE! I immediately asked for the dog out of the crate the lunatic man there slams the gate door open and is aggressively handling the situation. I said never again, you know this dog doesn't do crates! Anyway, I get home they only 3 legs groomed and he had a burn mark like a frantic abrasion to his inner thigh!! My poor innocent dog has been extremely jumpy and depressed since being there! DO NOT GO THEY MUST ABUSE THESE ANIMALS!!

    Pawsitive Vibes - groomer - Updated May 2026

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