I'm horrified to be writing this after these idiots shaved my Pomeranian…read more These people have no clue what they're doing and I'm never coming here again in my life. These clowns can't follow simple directions to save their lives. They've ruined my dogs fur permanently and I hope Angel finds career that isn't butchering dogs haircuts and lying about it. All of these ladies and gentlemen take zero pride in their work and I highly recommend you go elsewhere as they're extremely rude and unprofessional. BOTH the ladies here working were extremely snarky and defensive.

We love our dogs and our dogs love Rachel. She grooms them every month and they are always excited…read moreto see her and so am I as she truly does a great job with "loving hands".

Wow such a cute place for dog grooming salon we were just taking a walk and saw this beauty I…read moreactually thought it was a veterinarian not a dog grooming salon I was so amazed and how the staff was so friendly and helpful Sabrina was a incredible person! We're bringing Henry here on the 26th of July! Just a overall wonderful place to visit with your fury friends

WOW, what a clean, cute and friendly place and I got that from just leaving a Door Dash delivery…read more Sabrina met me with a big smile and I just had the feeling that this should be the place to bring a beloved pet. Will refer to my friends and family.

Very satisfied with this location. We moved to this area about 7 months ago and had to find a new…read moregroomer for our 75pd Lab (Chief) who doesn't get overly excited about his bath's!! Everyone at this store has been excellent when we come in for the monthly bath's and nail cuttings. Yang has been our groomer and has done a fantastic job getting our guy to get his bath's and nails done. Highly recommend this location for pet grooming.

I usually go to the location in Apopka. I had a great experience for my first time here. The staff…read moreis friendly, the store is clean, and they took good care of my dog. You can tell the de-shed was done properly, usually I can't notice a difference but they did an excellent job here. The groomer was wonderful and when I picked my dog up she was excited and had a huge pink bow. Adorable. The treats in there are awesome as well, I'll be going back.

Took our cat here today to get her nails done for the first time and we had a wonderful experience!…read moreWould highly recommend coming here for your pet grooming needs.

Very helpful staff. Kind to my dog. Did a great job on her nail trim. I'm new to the area and was…read morerelieved to of found a nice grooming salon. Also a very nice place.

Don't waste your time. They are not accepting new clients…read more I got the info for shampooch from a neighbor on my neighborhood fb page and researched online. I decided to call to set up appointments for my 2 pups after checking the website and multiple review sites. I left a message on VM and received a text back that they are not accepting new clients. The website nor VM message state that. A business should be very up front before wasting a potential customers time. The information should be posted on the website and on the voicemail message. I'm giving 2 stars because the owner at least responded but can't rate because I was not able to obtain an appointment. ****I am including a photo of the text convo and will gladly update review if Amanda is accepting new clients and we can get my pups in at some point. ****

Amanda was amazing! Mango loved her and he looked perfect after his bath…read more Amanda was on time, kind, and provided a window of time Mango would be done. And then off he went! An hour later, Mango and Amanda were at the front door, and he was so handsome in his bandana! He smelled amazing, and most importantly: his nails are short and no longer little daggers. Quick appointments. Cash, check, Zelle, Venmo.

I used them the first time for my dog and service was great. I was excited to try them a second…read moretime but the scheduling issues lost me. You cannot book on the website. It asks you to send a text. I did in an attempt to schedule an appointment and was ignored until over 24 hrs later. I could not see them with that time so I tried to arrange for the weekend. I text on a Saturday asking for an appointment and they said sorry we're booked. No problem. I understand. But once I asked what dates are available I was ignored. I sent a follow up text in hopes I could be directed to someone who could help me schedule a date and was told I have to wait until Monday because now they are closed. Response was completely rude and there was an attempt to fix the rudeness but I was so appalled I will not recommend this company to anyone. And I'm not a person to place bad reviews but I was quite shocked at the rudeness and unprofessionalism.

Second time using them today and was very pleased.. My dog is a rescue and not a fan of going to…read moregroomers where he is kept in a cage.. Today he ran to the door when he heard the van pull up and went in with minimal anxiety.. He had a nice bath, shaving and nails cut.. They also showed up right on time!

I've been a customer for many years. Not only do they look after our pets with great love and care,…read morebut in my recent pet stay they were thoughtful and mindful for my pets needs. I had my dog booked in a medium room, but he wasn't happy with the privacy walls like I thought he'd be. They moved him to a more centrally visible location, and to a crate that fit him still (saving me $$). Ziggy came home super happy, healthy and cared for. They also graciously take our family's parrot, with a lovely room in the front with the view of all the comings and goings. Knowing she can't come out of her cage while she's there, this stimulating view with natural light is so important, so special. Not all boarding facilities can offer that. The ultra peace of mind Pawfection provides me is particularly precious and highly valuable. I'm a customer for life.

Fast and affordable . I'll definitely be bringing my Rosie and Noble back. They were finished very…read morefast and looked wonderful

I used the dog grooming at U Dirty Dog for many years and it is always timely and professional. My…read moredog likes to go there. Good service and friendly people.

Been taking our fur baby here for over 2 years and they are great! Prices are great and they use…read moreher special shampoo without problem.

I've been taking my dog there for 4 1/2 years. I've been…read morevery happy every time. They have been very polite and attentive and our dog looks great.

Owner is rude and a poor communicator. He stated that he called us, I said when we never got any…read morecalls (showed him our phones) and ended up charging us 20.00 for a late pick up. They have nicked our dogs in the past and we didn't find out until we got home and checked. They were good when they opened but I would strongly not recommend this business.

I've been taking my dog for grooming at Clermont Petco for about 2 years. Kayleigh used to do his…read moregrooming, but during my previous visits, another groomer had been doing it. I called and found out that Kayleigh had already left the store. I took my dog for the basic bath package + deshedding (additional $30); I was told to return in 2 hours and that I would also receive a text message that my dog would be ready. Two hours later, I still had not received a text, so I drove to the store and arrived there 2 hours and 15 minutes after I dropped him off. When I got there, I saw my dog thru the glass window (he saw me, too). About five minutes later, he was brought out; I paid and drove home. I just vacuumed the carpet at my home the day prior, but I noticed clumps of loose hair again. I checked my dog and noticed on his left and right side there's a 4-inch wide area that runs from the shoulder to his tail, as if someone ran a mower (perhaps the deshedding brush). I didn't notice it when I picked him up because he was still kinda wet, but when his coat dried, it's very visible. The next day, we went out for a drive - hair was flying all over that I had immediately vacuum the car when we got home. I gave him a bath using a rubber mit that has rubber studs on the palm side. I removed a tremendous amount of hair that it clogged the bathtub. I felt cheated, and the groomer did NOT even bother telling me that the deshedding was not completed. UNSATISFACTORY!

PetCo Clermont FL 1…read moreStar - Invented Rules and Poor Management Customers should be aware that 'policies' here appear to change depending on who is behind the counter. I have purchased prescription cat food here for years using a photo of my prescription barcode on my phone. This has never been an issue. Ever. Tonight, Shelly, the General Manager, refused the purchase and claimed that "additional paperwork" is required and that this has "always been the rule." That statement is flatly untrue. This store has repeatedly accepted the same barcode without question. The system accepted it. The staff accepted it. The store accepted it. Claiming otherwise is either incompetence or a deliberate misrepresentation of policy, neither is acceptable from a GM. If policies have changed, that's fine. Say so. If corporate has tightened requirements, also fine. Explain it. What is not fine is making up a history that never existed to avoid accountability. This is not about confusion or misunderstanding. It is about a manager choosing to double down on a false claim rather than acknowledge reality or verify prior transactions. I expect better from management. Chewy will get my business now. the Joke response from Petco to call this number, 877-738-6742. It was nothing but a dumping ground into the Zombie on the Phone Customer Service Resp. The person we reach: Has no authority Is bound by scripts Is measured on call time, not resolution Is punished for deviating from policy They exist as a buffer, not a problem-solver. Their real job is to: Keep us from reaching someone who can fix it Exhaust you emotionally Get us to accept a partial or incorrect outcome This isn't customer service. It's friction as a business strategy.