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    Pawsitive Care

    5.0 (5 reviews)
    Closed 8:00 am - 12:00 pm
    Updated 1 week ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Pawsitive Care

    Dog boarding and training

    Puppy socialization classes

    Pawsitive Care Photos

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    Recommended Reviews - Pawsitive Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    24 days ago

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    1 year ago

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    5 years ago

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    7 years ago

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    5 years ago

    I was thrilled with Ashley and her staff. I feel that they truly love our fur babies.

    Helpful 1
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    Barking Muse

    Barking Muse

    (9 reviews)

    My new favorite dog groomer in the Sugarland area!…read more I love the way they groomed my old shih tzu, they did a wonderful job and she looks so cute! I provided a reference photo, and while it wasn't exact, it was still very well done. Other pros: - reasonably priced. I paid almost $65 for my small dog. - very clean and not super loud. Some places, like the previous owners of this location, did not maintain the premises. It would be noisy and smelly, and the AC would be left off. I love what the new owners did with this place! My shih tzu often gets very nervous about going to the groomers but here, she was not shaking at all.

    Disappointing experience for my poppy Shih Tzu. I chose this…read moregrooming salon based on positive reviews and drove 30 minutes to get there -- unfortunately, it turned out to be a very upsetting visit. I specifically asked to keep the long hair on my dog's back, which we had been growing out for 6 months. But instead, they shaved it completely. Even worse, they left mats behind the ears, under the chin, and on the belly. When I kindly asked them to remove the mats, the receptionist responded loudly that it would "change the dog's haircut." Seriously? I believe removing mats should be standard grooming procedure -- and if there's an issue, the professional thing to do would be to call the owner or explain. Instead, they just left them and said it would "ruin the style." Meanwhile, the haircut was already nothing like what I requested. Now I have to take my pup to another groomer to fix what they ignored -- and even they were surprised mats were left behind. Sorry, but this is not how responsible pet care should be handled. I'm really disappointed.

    Paws & Friends - Another angle of Dino

    Paws & Friends

    (16 reviews)

    Been going here for a couple years to get my mini schnauzer, Dino, groomed. They typically always…read morehave availability even if I call the week of to book. Every experience has been great! Dino is usually done within 2-3 hours and he always comes home looking and smelling fresh! I get the schnauzer cut and never have any complaints! One time, Dino had an open wound and they cut around it so it wouldn't get infected. Highly recommend this place and Mary!

    Update: Owner ended up responding with two text messages but according to her, we've been in…read morecontact many times throughout the ordeal. BEWARE***Kennel Cough Alert*** 12/10/2024 I dropped my dog off for the first time at a boarding facility here. I felt confident after speaking with the lady that works there that this would be a decent place for my furbaby. I did not have a great experience with the man that works there and to find out, he's the "General Manager". I dropped my, almost 2 y.o., dog off here from 11/30 - 12/8 as we were going on a cruise. Upon pick-up on 12/8 around 11:45am, I asked the GM how was Kingsley's stay, and he replied "good". I expected to hear more than just good as an update, but ok. As the GM brings out my baby, he is coughing and honking. I asked the GM about it and he "promised" that Kingsley wasn't sick but was pulling on his harness (not collar). I told him that in all the year(s) that I've had him, he's never made those sounds pulling on a leash. I asked him if he was sure and he stated the same thing. When I got home, Kingsley continued to cough, honk, sneeze, and try to clear his throat. Around 4pm, I called back to inform them that he's still making these sounds and there's no harness or anything on him. The GM said how it was impossible to be Kennel Cough, how they had a slow week, how there wasn't many dogs, etc. The thing is, Kingsley is unaltered, so he couldn't have the play time with other dogs anyway so it doesn't make sense. Kingsley also had soft stool with blood. I asked him if he had noticed or if any staff had noticed and he said no. This leads me to believe that they are not keeping a true watchful eye on the dogs to any degree. The GM says that him nor any of the staff heard Kingsley coughing or noticed blood in his stool. Kingsley was with them for 9 or so days and he did not arrive like that. I've never had any illnesses with him up until this point which I expressed to the GM. My rhetorical question to him was so this is Kingsley's 1st time coughing at my noon pick-up and bloody stool by 4pm and it's sudden onset?! That's ridiculous. The GM denied it and said how we couldn't prove anything without a vet's opinion as he is not one. He said after taking Kingsley to a vet, then we could have "the" conversation. On 12/9, I took Kingsley to urgent care and he, in fact, has Kennel Cough. They loved on him and prescribed him medication. I relayed the GM's messages to them to check for their medical opinion and they made it clear that it's impossible that his very first time showing signs of Kennel Cough and bloody stool was when I picked him up. I called Paws and Friends today, 12/10/24 around 5:30 pm, and confirmed the Kennel Cough to the GM. Did he apologize? No! Did he seem caring? No! His response was that Kennel Cough is not 100% preventable. I could understand that to a certain degree. My issue with him is the denial, suspected dishonesty, and the lack of accountability and customer service. I asked him if there would be any reimbursement for his medical care or even a portion of his stay, the GM said no. I feel that like paying for Kingley's vet care at the bare minimum could have righted this wrong. Quite actually, I would have been the upmost satisfied with a more transparent answer and wellness update upon pickup akin to "Hey, I'm not sure if Kingsley is ill, but we noticed this and that and we'd advise he'd be seen for these symptoms because ( ) isn't 100% preventable. But no, I received an Oh, he's just pulling on his leash, I promise he isn't sick. Oh, he just coughed once, that's not indicative of Kennel Cough. The service and treatment my family received is unacceptable and I cannot recommend Paws and Friends to anyone with pets. Also, I asked the GM if there was anyone that I could speak to besides him, a District Manager, the owner, anyone above him. Guess what, he's the end-all-be-all. In his words, the owner isn't really involved in the business. For boarding, I spent shy of $300 and for vet care, I spent about $280. **Message shortened for update space**

    Pawsitive Care - petboarding - Updated May 2026

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