I booked an appointment on Monday. I was trying to come in on Saturday. The site said wait for…read moreconfirmation. It wasn't until Thursday mid-day that I received an email saying they are not available. If that is the case, it would have been nice to know immediately after booking. It's fine. I found someone else on short notice, but I'm mainly commenting on the courtesy of either confirming or cancelling within 24 hours of me attempting a booking.

My dog Rufus has a wonderful before and after! great customer service bomb hair cut and affordable…read moreprices i will definitely be back.

Always treat my cane corse Quinn very well and love her so much…read more Not sure why i didn't use them earlier. They always do an awesome job! Thank you

Best groomers we have ever used....they are incredibly talented and do a phenomenal job on our…read morePoodles and water dog. We are so fortunate to have found them!

I am sharing this review because I genuinely want other pet owners to be aware of my experience…read morewith Dr. Shaw and the dental procedure performed on my dog, Penny. Penny is a 3-pound dog who underwent a dental cleaning and multiple extractions under Dr. Shaw's care. During the procedure, I received a call stating that six teeth needed to be removed, including a back upper molar located very close to the eye/orbital area. At no point was I advised to consider referral to a veterinary dental specialist despite Penny's extremely small size and the complexity/risk associated with that area. I also was not informed of the serious potential complications that could occur. Following the procedure, Penny developed worsening symptoms including swelling around the eye, pain, fever, decreased appetite, and visible distress. We returned multiple times seeking help. According to the medical records, the extraction site was documented as "difficult to see due to size of patient," yet Penny was discharged without additional diagnostics or escalation of care. The next morning, an emergency hospital immediately identified active purulent drainage coming from the extraction site. CT imaging and specialists later confirmed a severe abscess and infection tract extending from the extraction area into the orbital region behind Penny's eye. Despite emergency treatment and specialist intervention, the infection progressed to the point that Penny ultimately lost her eye. This experience has been devastating emotionally, physically, and financially for our family. We incurred nearly $12,000 in emergency and specialty veterinary expenses as a direct result of these complications. What was also deeply upsetting was the complete lack of personal accountability or compassion afterward. Dr. Shaw never personally called to check on Penny following the loss of her eye, and at no point did she apologize for what happened. I understand that complications can occur in medicine, but I believe pet owners deserve full transparency about risks, especially in medically delicate cases involving very small dogs and complex extractions. I also believe cases like this should be referred to appropriately trained dental specialists when necessary. I would strongly encourage anyone considering advanced dental work for a very small dog to ask detailed questions about experience, training, specialty referral options, and risk before proceeding.

We have been taking our dogs to North Kenilworth for over 12 years and have never had a bad…read moreexperience. They've supported our anxious dogs throughout visits, helped us say goodbye when time to cross the rainbow bridge, and have helped us with new ones entering our home as well. I never feel like I'm being ripped off with add ons or pricing, and they are always very detailed and up front about service costs. I'm happy they have an app to use now as well.

Brought my black German Shepherd long-haired dog to this groomer and they did an excellent job. She…read morecame back with a shiny black completely be matted coat. I will definitely come back again is very nervous and she came out very calm.

Absolutely the best groomers in town. Excellent service, so good with the dogs and the grooming is…read moreoutstanding. They take their time and dont miss a thing. Highly recommend.

Brandon is amazing with pets. You can easily see he loves his profession. Dogs are a good judge of…read morecharacter and Brandon welcomes them.

We just moved to Phoenix from Texas and so very happy we found Brandon at A Doggie In The Window!!!…read more Brandon is a NATURAL!! My dogs Scooter - 8 yr old toy poodle,, and Ollie - 5 yr old Yorkipoo were INSTANTLY comfortable meeting Brandon. They came back to me HAPPY AND with a GREAT coif on each! We booked our next appointment before leaving! Couldn't be happier! Took this pic of my boys when we got home....

Michelle came by and took care of our 2 buddies. One of them which is a French poodle and is…read moreoutside a lot had tons of matted hair. Legs, back, face, butt. I almost wanted to shed a tear when I saw him all cleaned up from head to toes. She did a very great job with both our doggies. They were both very happy with her and requested that we continue their groom with Doggie Style. I couldn't say no to that so we're locked in! Thanks again doggie style!

Our lab Titan loves being groomed by Michelle! She does such a great job with him and he comes out…read morelooking amazing and a happy boy. We started using Doggie Style in June of 2025 when we adopted our boy and we are very happy to have found them. Doggie Style comes to the house and grooms him in their van in the driveway. They have great communication with us and are always on time. Michelle also sends me pictures of Titan when he is with her.

Horrible experience. I took my two dogs. The groomer had no patience, and one of them was still wet…read morewhen I picked her up. For the other dog, we asked for a haircut, but he didn't even brush him. The haircut looked like it was done by a child, and they could have done a much better job. He said he couldn't finish because the dog was moving, but that is not typical behavior for my dog--he is usually very calm and has even fallen asleep during grooming before. This was not his first time at a groomer, and I have received many compliments about him in the past. I do not recommend this place. If you want to avoid a headache, don't hire them or go here. I only went because they were open and available on Sunday. I am only doing this review as I want to warn other dog owner. End up wasting more time and money going with another groomer that knew and had the patience to do it right.

Gabriel did such an amazing dog with my dad's dog Lola. She had never been groomed before and her…read morefirst visit was so good. She was a little nervous but he did a great job cutting her hair especially for the hot summers.

My long fur cat baby's (she's 5 years old) service for a wash, brush out, and trimming of rear fur…read moreis well worth the price at Lori's. I bring my cat in every 3-6 months depending on how many hair balls she tends to have; I'm always able to schedule an appointment with Lori within 1-week. Thank you for taking care of our kitties, Lori and Team. We've been working with them since 2020.

I am happy to report a groomer that is open for business in this Covid-19 environment. Lori's pet…read moregrooming a very home like atmosphere you will see cat's and dogs living harmoniously together about the shop. I brought my long overdue for grooming dog Binky in for some very much needed service. Binky was returned fresh clean and cut the way we like him. Thanks Lori, please give her stress free pet environment a try and make your pet happy too!