Ugh!!!! My Mother got a fur baby (Morkie) last weekend. Today makes the third time I've been in…read morethis store this past week. With all the customers in the CSRA that come through this store why is it that they only have one register open? Each time I've visited I've stood in a line 15+customers deep!!! Utterly ridiculous! Customer in front of me said she placed an order for pickup over hour ago. It's still saying they're working on it on the app. So now she's in line buying it and canceling order! They definitely need to do better! Two good things the cashier once I reached the register destination was very nice and she told me that they match most store prices except Amazon. Good to know!

Waited for 45 minutes for a worker to help with fish, asked cashier for help and was told to "just…read morewait by the fish" I do not recommend shopping here unless you have the whole day free to wait around

Great grooming experience for my young wire fox terrier and for 2 nervous doggie parents. Thank you…read moreLee for making it a great day.

They always have what I need and they are friendly and my dogs love it there! From the care with…read morecatering to trim my dog's nails to just their Customer Service in general, it's a great experience!

Awesome locally owned pet store! Great friendly customer service I shop here for dog toys for my…read moretwo rascals Good selection of everything you could use for your furry friends

I love bringing my dog here! They are so personable regardless of who is working the counter when I…read morego. They are very knowledgeable and not pushy at all. I usually buy the locally made frozen dog food. I didn't take a photo of it but you can tell through the packaging it's all natural ingredients. Just a quick heat up in the microwave, then use it as a topper. My dog loves it and it's nice to give him a variety. They have natural ice cream that has probiotics and even my cat likes it. The dog food brands they have are carefully picked out - natural and truly grain free - so may be on the pricier side but at least you know they are quality products. They gave us some samples to see if my dog will eat it (he gets very excited over this new food). They also keep up with recalls. The customer service is great and this is what you get from independent, local shops. Support local!!

Mike Salet has cared for and cleaned my turtle tanks for years and years now. They have provided…read moreservice above and beyond what would normally be expected. I will/ would always buy from them.

I found this business well staffed and well stocked with tropical freshwater and salt water fish…read morefor any budget. Aquarium selection is unexpectedly broad and the plants and accessories also plentiful. Word in Atlanta is prices are better here, so weekends get busy.

The store has many useful items, feed of all kinds, yard supplies and live chicks. Staff members…read morewere courteous and pleasant. Didn't find difference in prices from Lowe's or Home Depot.

I entered the tractor supply store located on Bobby Jones Expressway in Augusta looking at…read moreCarrhartt clothes and asked an employee where the fitting room was and he directed me to the fitting room and proceeded to try on a pair of pants and walked back to the fitting room to see if I dropped anything and upon placing them back on the rack the cashier asked me was I stealing ? I said excuse and she repeated it again so I asked her what her name was she said Racheal and shook my hand so I asked her for the manager she said she was the manager. I asked her was that company policy to ask a person if they are stealing she said well you went into the fitting room and you are not buying anything so I asked for corporate information she called a team leader and told the team leader she asked me was I stealing the team leader stated that you don't ask a person that under no circumstances. The team leader then called the asst. mgr.and I explained to Darryl what had occurred he apologized and the team leader apologized but Racheal the accuser had not apologized as of yet. I was given the District Mgr # and I called and explained the situation to him and I have not received a call back as of yet concerning this situation. I find it disrespectful by stereotyping any individual and I feel this needs to be handled

My buddy, Milo, passed away suddenly. He was 125 lbs of the best dog imaginable. I called these…read morewonderful people, and they came out to pick him up for cremation. They were so kind and caring, and I hope they know how much I appreciate them.

Best place to get pets groomed and board them. Also have a caring staff that run their pet…read morecrematory.

Stay away from this business!!! I contacted this groomer in April to schedule an appointment for my…read moredog to be groomed. After being rescheduled three times, we finally had an appointment today four months later (August) at 0930. By 1030 they hadn't showed up. I sent a text asking if they were still coming. I didn't get a response. I called at 1045 and the receptionist claimed she sent me a text canceling on me this morning but "her phone was acting up and the msg didn't send". Yet, every other text changing my appointments and increasing their prices have somehow gone through? I have taken the day off work and sat at home all morning for nothing. What a shame. I am a HUGE supporter of small business owners and have been super patient with all their changes. This business is clearly mismanaged. - April 28 submitted a request for an appointment - On May 2, I was scheduled for July 18 appointment - On June 15 received a msg stating they increased their prices for doodles. - Also on June 15, I received a msg saying the groomer Lori was taking July 18th off and they would need to push my appointment to August 27 at 1015 because her existing clients take precedence for rescheduling her day off. - On July 29th I received a msg stating because of gas prices and drive times they had to move me to August 26th at 2:45. - On August 23 I received a msg stating due to routing issues they needed to move my appt to 0930 from 2:45 on August 26th. Here we are four months later. All my patience and flexibility with this company was clearly a waste of time!!!

The most unprofessional, mismanaged scheduling. Rude scheduler/front office lady. Does not listen…read moreto scheduling requests. I told her 5x I wasn't available on certain days and times, so she schedules me for those exact days and times. They are always changing appointment days and times and not notifying customers appropriately. If they have to cancel an appointment on their end, they do not accommodate and fit you into the schedule in a timely manner, scheduling you out a month or MORE. Why should the customers and dogs be inconvenienced because they can't properly manage their company and scheduling? The ONLY reason why I have stayed with this company as long as I have is because of Kelly. She is the only reason, and once she leaves, I am gone. Go anywhere else...

I have been going to this animal hospital for almost ten years and loved the Veterinarian, Dr…read more Gaffigan and her staff. Recently, Dr. Gaffigan, who is getting ready to retire sold her practice to another veterinarian who has changed this sweet and loving place into a money grab. No more complimentary nail trims with exams, no more selling monthly heart/flea/tick protection medicine for a one-month supply for customers that are on a budget. Labs need to be done before renewing medication can be prescribed or administered- for elderly pets that have been on medications that are working! Why put them through that? The hours also changed only being open Monday through Thursday and that is difficult for working adults. I voiced my opinion that to pay for a three-month supply would be difficult for me, as I now rely mostly on social security after a recent cancer diagnosis. I had a well-paying job prior. If you break a package and sell three tablets, why can't you sell just one tablet for people that may have multiple pets like me. I received a letter in the mail that I was rude to staff and would not be welcomed back should my communication not improve. I was not rude; I just expressed my opinion. I have never in my lifetime been given a letter or reprimand like that! I have spent the bulk of my professional career helping people. I worked for hospice and was loved and respected.

I mostly agree with Robyn D's last review/comment. We have been taking our pets to BAH since they…read moreopened. In the last 2-3 years - really started to notice substantial increases in prices. Not sure if it is due to new Vet / ownership etc, but my most recent visit was a real shock. Annual for a dog is nearly $400. 1 month flea/heart combo med is nearly $70. They no loner include nail trim as a courtesy with annual exams - rather, they charge is $35.80 for a procedure that lasts less than 5 mins - with a Dremel tool. The staff has always been nice - so no issues there. It's just the costs have gotten crazy - in my opinion. We've had as many as four (4) pets simultaneously in the past. Now down to one (1) - and don't think we will be getting anymore dogs after our last is gone. It's just too expensive. I have a feeling that people are going to just no longer get pets - or not take pets to the VET.