| PetSuites Westlake…read more I had a great experience with PetSuites Westlake. The booking process was very easy and straightforward, and the communication throughout my dog's stay was excellent. The staff kept me in the loop the entire time, which really gave me peace of mind while my dog was there. Everyone I interacted with was friendly, professional, and clearly cared about the animals. It was obvious they take pride in what they do and treat pets well. I never had to wonder how my dog was doing--they made sure I always knew. I would absolutely recommend PetSuites Westlake to anyone looking for reliable, stress-free dog boarding, and I will definitely be using them again

I took my dog there for a five day stay while I went out of town. I thought this place would be a…read moregood place for him to be boarded. One thing I didn't like immediately when I first got there was they take the dogs to the back and you don't get to see where they're taking them or what the room or crate area looks like where they are being kept. When I got back in town and brought my dog home, I noticed he had cuts on his genital area that look like razor cuts and blood in his stool and also I didn't realize it at first but after a couple days I saw where his back paw had a cut on it. Also, I posted a review before which I don't see up here anymore and after I posted the review, I spoke to Catherine at pet suites. She responded to me and said she saw the review that I had left and I explained to her what my findings were she said that she immediately tried to look at the cameras and wherever they were keeping him, he was out of view of the camera, and she said that she was offended that I asked her to keep an eye out for her staff. She said that my dog could have caused his own wounds from licking himself. I have had my dog since he was 12 weeks old and he is four years old now and he has never caused any wounds from licking himself. Also, I don't believe that they were taking the dogs out three times a day because my dog was fully potty trained and had to be retrained when I brought him home. He had a couple of accidents where he used the bathroom in the house and he wasn't doing that before. If I could give this place zero stars I would, but I had to at least give them one star in order to post this.

Lori is the best. I've been going there for years. My dogs love her. She's great with dogs and is…read moreaffordable.

The team here is fantastic--very friendly, patient, and skilled. I have two dogs with very…read moredifferent personalities: one is shy, and the other is energetic and barky. The team handles both with ease and genuine affection. Every time I pick up my dogs, they look great and seem noticeably happier than they were after visits to previous groomers. Their pricing is also very reasonable. I'm grateful to have found them and would definitely recommend!

DO NOT USE THIS SERVICE IN THE WINTER! We had been using…read moreMarlene's pet sitting service for years, & were happy with the company .. Until we went on a highly anticipated 2 week cruise / land vacation to Hawaii to celebrate our 45th wedding anniversary during the winter of February 2025.. We had a PROFESSIONAL SNOW PLOW SERVICE scheduled to clear our driveway.. Marlene, the business owner called us while we were in port at one of the islands preparing to leave for dinner.. and informed us that our driveway was not clear enough & if the snow wasn't appropriately cleared, she would not have her workers stop by, & our dogs wouldn't be fed!!! I was frantically trying to call our professional snow plowing service in Ohio before our ship left port & we would lose cell service. My niece was staying at our house at night during our trip, & she took pics of our driveway, & the snow was adequately cleared. When we arrived home from our trip, the FRONT DOOR was NOT LOCKED, & there was 40 pieces of UNCOLLECTED MAIL IN OUR MAILBOX. There was also dog vomit on the pillows on our living room couch.. When I let Marlene know of the situation we came home to..she was very rude & unprofessional & accused my 30 year old niece of leaving the door unlocked, & not cleaning up the dog mess in the living room! Then she told me I was exaggerating about the mail. One of Marlene's duties was to collect the mail daily.. Our mail was nearly falling out of the mailbox into the ditch! As far as my niece leaving the dog vomit & the front door unlocked, (which she would never do), our niece left our house at 7:00 am in the morning, & Marlene's "helpers" were the last people at our home before we arrived home later that afternoon after a 20 hour flight home from Hawaii. Marlene caused what should have been a wonderful cruise & vacation to Hawaii to be stressful for my husband & I, as we were concerned our dogs would not be attended to properly.. She was rude & cold & uncaring towards me when I tried to converse with her about the condition our home was in when we returned from our trip. I am writing this review now, a year later, because I want to spare anyone else Marlene's unprofessional & rude treatment. If you plan to use Marlene's service during Spring, Summer, Fall.. it will be fine. DO NOT USE HER SERVICE DURING THE WINTER MONTHS, as she is unreliable in the event of snow..

I am so blessed to have found this wonderful pet sitting service for my three large dogs . I found…read morethem through a neighbors recommendation and she could've been more on target! Marlene , Andy and their staff really make it a practice to know your dogs well and I am so comfortable leaving them in their care. They have been very accommodating and their rates are very reasonable .

Tina treated our 6 mth puppy like she was her own. Very happy and will board with Ruff Life again.read more

I am very particular with who cares for my dog as he is my child, with that said If I could rate…read moreTina 100 stars I would. The love and care she provides for my Mylo when he is there is like no other. I can check the app at anytime to see what he is up to, she even offers FaceTime! Mylo walks in and is right at home! Thank you Tina for loving our boy

This is the second year my dog has come home with fleas . Last year he wasn't in any preventatives…read moreand it took me months to get rid of them. This time he stayed a weekend and came back itching and sure enough FLEAS. He has been on preventatives all year so it's not an infestation but it is not fun either way. I called to tell them and they said "we haven't had any complaints" but there is a review on here talking about their dog coming home with fleas also . I will not be coming back

My Dalmatian loves going here when I go on trips the staff is very friendly and willing to…read moreaccommodate requests such as using food and toys and blankets I bring for my dog. They also will bathe your dog upon request the facility is very clean and I don't worry leaving my dog.

My dog has been coming here for a couple of years. HE LOVES IT. As I drive him over there he knows…read morewhere we are going and you can see how excited he gets. He loves going to play all day with his friends. The folks who run this place are awesome. I never worry about the care he gets while he is there. The business is always clean...spotless. They are really reasonably priced and you get a nice long day. They also offer boarding.

Great Place. Great care for dogs by dog-loving owners. Clean, convenient, friendly and reasonably…read morepriced.

Aimee loves my " Little Nuggets" She is on time, caring with any medications to be given. We…read morelove her report card. I highly recommend her.

Aimee LOVES pets as if they were her own personal children! She takes her job SO seriously and is…read morethe most dedicated person I know. I have had the pleasure of benefiting from not only her pet sitting services but to work along side her at a veterinary hospital and see how much love and dedication goes into what she does. She often does not have much of a social life because the pets ALWAYS come first and she would have it NO other way. She genuinely loves what she does and loves each and every one of the pets she cares for. I have and will continue to recommend her services to anyone in the Frisco/Little Elm area. She's the best!

We switched kennels to Misty Glen after getting a recommendation from a friend. We had a horrible…read moreexperience with another kennel, our dogs were not fed or given their medication during their stay with that previous kennel, so I was very leery about any and all kennels after our terrible experience. I am so thankful someone turned us onto Misty Glen, we've been boarding them here for a year now, and are relieved to have found a place that we feel confident when leaving them. Staff is helpful and pleasant, the dogs do not seem hesitant when we leave them - again so thankful we found Misty Glen!

Wonderful place for my 2 dogs! They love going to play! Well taken care of when being boarded as…read morewell!

Wonderful service! Fit us in quickly and easily. And the pup looks wonderful, ready for summer…read more Thank you so much!

Don't bring your cats here. Notice how all of the pictures on Yelp and in the salon are of dogs. We…read moretook our cats in to get deshedded and their nails clipped. We got a call about an hour later that one of them scratched the groomer and we need to come get them. We came back and were very apologetic, and did not do the "MY cat NEVER does that!" routine--they're cats. They will be aggressive at times. That being said, all of our cats have been groomed before with no issues. The lady (the owner, I think?) was hearing none of it and was very rude to us no matter how much we apologized. It became clear quickly when we got home that this groomer clearly has no experience with cats nor any desire to groom cats. It looks like they used canine nail clippers on them (picture attached) and the cats were very spooked. If you don't like cats, just groom dogs! Why even advertise that you groom cats?