I love this shelter. I've adopted two cats who are so sweet and very well adjusted. The staff cares…read moredeeply for all the animals and took great care of my boys before I became their mom.

I've been volunteering for Red Door for close to 25 years. The staff is very caring and dedicated…read moreto giving the utmost care to the animals. They take in animals that need a lot of vet care and make sure they get it and are healed. I've always seen great care and cleanliness at Red Door. I've adopted "many" rabbits and had a dumped cat under my deck that needed to go somewhere and they took him. This place is totally amazing! I've always been treated with the utmost kindness. I've seen them treat everyone like this. Thank you Red Door for your persistent dedication to saving animals! I've seen guinea pigs, ducks and dogs that go into foster homes. Hand punch and chest thump to YOU!!

I am a crazy cat lady. With that said, I always look for excuses to pat more cats I can find. On…read moreone October off-work day, I made a reservation for the "Tree House Humane Society" cafe to see some cats in West Rogers Park. Reservation was done online and no deposit was needed. I paid $10 onsite which included a drink or pastry of my choice and 30 min play time with these feline beauties. When I arrived at the cafe at the scheduled time, the young lady at the cafe informed me there was only one cat in the cafe area but offered me to see some more cats upstairs. Honestly, that was a great trade-off even though she kept apologizing to me for the inconvenience. I was able to enjoy my iced chai and visited some kittens and adult cats in different colonies. Toys and hand sanitizers were provided as we entered and exited each colony. The barista lady introduced me to the cats that were awake for some playtime. Too bad 30 minutes went by way to fast and it was time for me to leave. "Tree House Humane Society" is near the 49B (Western) bus stop. I personally had to take 3 busses from my house to get there, so I do recommend driving since parking should not be too hard to find. There are spots by the building for the patrons I assume.

What an impressive rescue shelter. It was the first stop on our journey to find a new cat. The Tree…read moreHouse staff was extremely friendly and helpful. After reviewing all of the adoptable felines, we fell in love with a small 1 year old cat that they called Toaster. She is perfect. Because of Bissell's Clear Out The Shelters" special (May 1- May 17) adoption fees were reduced from $115 to $70.

They treat the animals so well here. It's great! A huge selection of kittens and cats of all types…read more They give them shots and fix them. Great place to support!

Felines and Canines is the most wonderful shelter! I had to put down one of my cats recently and…read morewhen I began looking to adopt a new friend, I stumbled upon Felines and Canines. They were so helpful from the start and made the adoption process so easy. After filling out the application, they were very prompt with responses (even during a holiday week!), I was able to schedule an appointment to meet the available cats. I absolutely loved that they are a "cage less" shelter and I was able to really see all the different personalities of the cats. I met this sweet little Tuxedo cat and knew he had to come home with me! The staff were so helpful in answering all my questions and made the paperwork process very smooth and easy. I've now had Joey (formerly Darth Vader) for two weeks and couldn't be happier!!

We traveling from California and they are the nicest people helping to find her…read more I'm a disabled navy veteran and she's my medical alert service dog

I have been volunteering here nearly five years. Melanee runs the place and she is great with the…read morepeople and of course the cats and kittens. This rescue is run like no other. Thank you Melanee the staff and our volunteers. The adoption fee is manageable and the cats love running all around and also in the patio

I adopted 2 of the best kitties 9 years ago. Snow (all white) & Flake (his brother with a broken…read moretail). These super magnificent, happy brothers were 'FROZEN" in a hole at a Chicago construction site & assumed dead by a man who placed them in his warm truck. As the kittens warmed up, a TRUE miracle occurred. That miracle, brought the 2 best cats into my life, and I began to heal from losing my Meko to cancer. My 'boys' are the absolute best I could ever imagine. Open your heart to the love of a cat. The result is unimaginable! Pat Nicosia

We technically rescued our dog through here from lambs farm. She is the loml and I wouldn't change…read moreit for the world. She did have problems w aggression initially and while we were able to adjust, I think it would have been beneficial if they told us that before adoption, so we could prepare how to better train her. I think it's important for shelters to be honest about animals behaviors when adopting them out, ik so many need homes, but having honest convos like that will help differentiate between owners who are ready/willing to take care of animals w behavioral issues vs some who may just return them. Owners also need to see adopting animals as like having a kid, cause idk returning an animal is incredibly stressful and even traumatizing for most animals. I don't blame the people, just the system, but as consumers it is our job to be a lot more aware and conscious.

Sold me a dog that has brain damage. Had taken her to a neurologist. The doctor said it was a…read moregood idea to put her down. She was a puppy. Just had bought her from Wright way. Terrible place. Won't give you a refund either.

Stellar experience at C.A.R.E. Catherine was wonderful to work with. The facility was clean and…read morewell-kept every time I visited. And the animals seemed healthy and well cared for. This is the first time I've brought a shelter animal home without major health issues. After a God-awful experience fostering for a cat shelter on the north side of the city -- which lied to me repeatedly about the foster cat's condition and then heartlessly euthanized her -- C.A.R.E. was 180 degrees different and a breath of fresh air. Often shelter cats are underweight and saddled with at least one type of parasite, despite the shelter's best efforts. That was not the case here; in fact, the cat got a clean bill of health on her first vet trip, which she handled like a pro, leaving a trail of admirers behind her. That said, extra credit to C.A.R.E. for treating the less robust kitties, with cancer and similar illnesses, that other shelters are too cheap to deal with. If you're thinking of adopting or fostering, come meet the animals here.

Applied online to rescue a dog. my dog passed after 12 years. Gail called me after a couple of days…read more& she told me that I was too old to adopt, (I am 74). My husband and I own a home with a fenced back yard. then this Gail also said that if I had to downsize, what would I do with the dog. I told her that I eoukd bring dog w/me. she was just making excuses for me not to adopt. very discriminating. I would never recommend this rescue, it's sad that there r so many dogs that need adopting.

Hi kitty kitty has my 2 cats it's been a year without them and there isn't a second I don't think…read moreabout them I am not allowed to enter there building And they have told me that my cats are dead they did not let me meet them i was promised I would get my cats back it's been A YEAR I am depressed I just want my cats back if they want money I will offer but please someone help what can I do

Where to start...home where cats are kept is a mess. Owner Janice is a headcase. Many of the cats…read morewere sickly and or filthy. Nonetheless, we found two cats we were willing to rescue from this rescue and we submitted an app. We live comfortably in the NW burbs in a 5 bedroom house with several other pets that are all well cared for. Someone is also always home too. She turned down our application! Feel sorry for all those neglected cats that are stuck there.

After reading the reviews online for P.A.W.S., we were very hesitant and waiting to experience some…read moreof the same negative feedback. Especially around customer service, the amount of time it takes to adopt a pet and if the pet was still adoptable once we got through the process. Well, we DIDN'T have ANY of the bad experiences others reported. The customer service upon entry from START to FINISH was OUTSTANDING. Upon arrival, we were greeted by the front desk with excellent customer service. The 'cat' coordinator who took us to the cat section was VERY knowledgeable about the cats and spent an incredible amount of time with us. We didn't feel rushed at all. P.A.W.S followed through with everything they said they would do. The whole process from seeing our little Whisper to picking her up and taking her to her new home was six days (and that's because two of the days we weren't available). The process went very smoothly. They answered our questions in person and returned our phone calls and emails timely. They are very concerned about their pets and the homes their animals are placed in. We feel really honored to house one of the pets from their facility. Thank you P.A.W.S for everything you do for animals!

Horrible. My mom and I have been searching for a puppy that was either a German shepherd, husky,…read moreor lab. We went to this facility before close at 4 and don't get my wrong the lady who came out to talk to us was amazing and shared great info on how to utilize their website to see what animals they had available! They had a beautiful puppy that was a lab/retriever mix. So my mom went through the process and applied to adopt this little fur baby. After two weeks, there had been no reply from the people who supposedly view these applications. So my mom had emailed for an update 3 times!!!! WITH NO RESPONSE. I don't know who is in charge of that but it's straight ignorance. I understand they want to find a good home for these animals but jeez at least communicate! We have been dog lovers are whole life. In this household we currently have a German shepherd who is 6 years old and had a German/ husky mix that had passed two Christmas' ago at the age of 12. With no email back, my mom and I went up to the facility to meet the pup in person. And the rules there are RIDICULOUS. You can not get to the level of the dog which is crouching to the floor. They don't allow the dog to lick you or come too close in contact with you. It's like how are you supposed to get to know the pup and see if it's a right fit for you? They don't allow 1:1 with the pup and it's crazy. After not hearing back for a month and a half, we ended up saving/adopting a pup from a humane society in Munster, Indiana. She's beautiful, shots up to date, fixed, got 1:1 time with her, and took her home the same day! She got along with our shepherd and the kids love her. DO NOT GO TO PAWS

Evanston Animal Shelter is a top-notch animal shelter that truly cares about rescues. They're…read moreprofessional and conscientious. If something were to happen to me, and with no other options, I have confidence that my beloved dog would be taken care of conscientiously by Evanston Animal Shelter.

I would like to give them one star for ghosting people on phone calls and emails, as I and others…read morehave had happen, but since they do take care of some animals, and I do like animals, I will show them some mercy . Considering that they got over 6 million dollars from the City of Evanston, I am very unhappy with their poor communications and the fact that they are only open to the public for about 2 hours a day. One of the two cats I adopted turned out to have obstructive airway disease and since they were in charge of my two cats for months, one would have thought that would have been disclosed. The medication cost over $2,000 that first year because what was prescribed was not off patent and the cat was too obese to take prednisolone safely. Why was my cat obese? Ask them. Further when I asked if I could donate the huge cat carriers back to them and some food bowls they gave me (since I already had those items) they refused them as if they have all the money in the world to buy new supplies, other shelters would have jumped at the opportunity, a donation in kind of about $100. I applied to volunteer and heard nothing from them for over 2 months after emailing and messaging them following up on my status, to no avail, until I had to actually go in there to find out what was happening. I could go on but in my opinion this is an organization that is not managed well and they could do much more with the funds that they have been given. I'm pretty sure, imho, that they will ask some pals or cronies to add some high star reviews to try to balance out the negative ones, of which there are quite a few, but all I can do is try to get them to get their act together there by posting this. Finally, as to others here saying that some people there are rude, I completely agree. It is not a pleasant experience. If they try to get more taxpayer funding without improvement of their management, I intend to go down to City Hall to cite my many reservations about this organization. Update on 2/18/25: I stand by my review in spite of the response from EAS: To EAS I respond as follows: Unfortunately the cats were obese from a medical standpoint so you may want to consult with a veterinarian on animal obesity. I note that you did not post the photo of one of them I emailed to you after he had some cat nip the first night I got them, but chose the "skinny" video :) so I posted my photo of one of the big boys I adopted. Further, it is my understanding that my cats were elsewhere in foster care under your auspices until they were put into my care as fosters. If you take no responsibility for their care when at foster locations, that could be problematic, especially for them, since you foster out many animals. As to communications issues: I sent an email Sept 8, 2021 asking about a vet. No response to that. I found a vet myself and did not contact you again until early Dec this year when I put in a volunteer application. No response to that. On Jan 7, I sent a followup email asking the status. No response to that. After that I wrote a msg to your Facebook page. A day or two later someone answered and said she would follow up with the dog volunteer area. I waited approximately a week and still had no answer. I wrote again to see if anyone heard from the dog volunteer group, but received no reply. Growing quite annoyed with the runaround, a few days ago I decided to walk over to EAS and find out what was going on, which I did. I told The person there, also the person who did not answer my email of Sept 8, 2021 that I had emailed and messaged and gotten no reply so decided to walk in. He told me I must be mistaken as EAS has no email address posted on its website and was rather brusque (rude, in my perception in addition to being uninformed) gave me no apology and then insisted I must have emailed a vet with a similar practice name to EAS. He subsequently agreed to follow up, nevertheless. Moreover, with regard to my claim of poor communication, there was a post on your facebook page not long ago telling the public that people have been rude to EAS staff/volunteers when they don't get back to them and how they shouldn't be because everyone is so busy( too busy to hire volunteers who might answer phones, I guess.) If EAS cannot acknowledge the problem, it certainly will not be fixed. Re: funding: So it didn't go into your pocket, you say, but why spend 6 million dollars so you can be open approximately 2 hours a day to the public? I certainly hope the number of adoptions skyrocket going forward , you train people not to be rude (as mentioned here and elsewhere in reviews) and you answer communications because certainly the Evanston taxpayers should see something for their generous funding of your large facility.