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Touched by an Animal

4.6 (20 reviews)

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On our way home...
Kathy C.

I came to this cat haven to find a new kitty after I lost my cat of 24 years. Needless to say I was devastated, but also extremely used to a particular cat personality. The dedicated staff there were extremely patient in explaining the personality & behavior of many cats they thought would be a good match for us. We were touched by the care and concern of the staff as well as the animal we adopted ! I LOVED that the cats were living in a normally furnished & decorated home already. Highly recommended to adopt or just go and pet the adorable cats ! Seriously, they (& the cats) appreciate frequent visitors!

Violet S.

WONDERFUL shelter! I found my baby Solstice on the street and traced her microchip back to this shelter. I am so happy Sol is in my life now, she is my baby. Touched by an animal also accepted a mother cat and her newborn kittens that appeared on my back door step. I would 10000% recommend considering Touched by an Animal for adopting or even just supporting. Melanee and her staff and volunteers are SO SO sweet! 10000/10!!!

Pepper, adopted February 2013.
Lisa C.

I came across Touched by an Animal/Cats are Purrsons too through Petfinder. We found a posting for one of their cats that we wanted to inquire about adopting. Upon visiting the rescue, we were amazed to see their incredible operation. Imagine an entire house filled with cats. As others have mentioned. it's a no cage shelter that gives cats run of the house...they even have a fully screened in back porch for when it's warmer outside. We were introduced to Pepper and the rescue ladies were able to give us a thorough rundown on her personality and also questioned to make sure our home was the right fit for her. Living with the cats in an open environment is a great way to really know them and I can't say enough how impressed I was with how they run their rescue. Pepper was a little bit skittish at the house but once we took her home with us she transformed into exactly the cat they had described. She's incredibly loving, playful, with just a dash of mischief. TBA has been working in Chicago for a long time. I highly recommend them for adoption services...they surely have just the right kitty to send you home with. They are run by a small number of volunteers so please consider donating to them as well!

Rhen-Elyse shortly after coming home :)
Caroline W.

Last January my fiance and I adopted our little angel Rhen-Elyse (who they called Annie) from Touched by an Animal. When we first walked in we were surrounded by happy cats running free and playing--unlike many other places where I walked into crying kitties in cages. These people take such amazing care of the cats and are completely dedicated to finding them all forever homes. I said I was experienced with animals and that I am home often because I am an online student so they took me upstairs to see our little Rhen who was very very shy and stayed hidden from the other cats. They said she was full of love but needed somewhere with less commotion where she could get a lot of attention from her owners. We didn't get to interact with her much at the shelter because she was hiding, but I trusted the amazing women who work there and we took her home. She came out of her shell quickly after coming home and is a happy, healthy, cuddly little girl. It is very impressive to me they way they pair people with animals based on what both the person/family want and can provide, and what the kitty will need.

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Ask the Community - Touched by an Animal

Review Highlights - Touched by an Animal

“It was my first time adopting an animal, and Melanee (the amazing adoption counselor) walked me through every step thoroughly.”

Mentioned in 3 reviews

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Paws And Claws - Paws and Claws community hub

Paws And Claws

(15 reviews)

I had a lovely experience and adopted a six-month old kitten from this shelter. Clean facility, a…read morelittle narrow due to the economy of space. The shelter volunteers are obviously all very passionate about the animals and the kitties are well-cared for. I will note my girl did come home with an upset tummy and some chin acne, but as with all shelter animals, it's important to take them a veterinarian after adoption to establish care and make sure they're in good shape. Additionally, the shelter does have a two-week trial adoption period where you can bring back an animal and be refunded, no questions asked, if needed; thankfully I did not need to use this policy as my girl has settled in wonderfully at home, but it was nice to know that this option existed in case my new girl did not get along with my resident boy. If I had the space for more animals (I do not!) I would gladly adopt from Paws and Claws again.

This was our third experience bringing a cat (in this case, cats) into our home from an adoption…read moreagency. Our first was with Paws Chicago which was very good. Our second worked out fine, but we would not have gone back to them. Our experience with Paws and Claws was . . . impressive. VERY impressive. The heart and spirit of caring for these animals was evident in everything we experienced and saw, and the thoroughness and professionalism was astounding. There is a commitment here that is outstanding and touching. We could not recommend P&C more highly.

Hi Kitty Kitty

Hi Kitty Kitty

(108 reviews)

Rogers Park

I was one of those who wasn't deterred by the reviews because it felt like they weren't taking…read moreseriously the fact that a shelter was understaffed (as they often are) or that they probably shouldn't be adopting with the expectation of an immediate turnaround. Undeterred by those reviews, we went to the shelter with a particular cat from Petfinder in mind. Unlike the reviews I'd read, Jasmine was responsive when I left a voicemail asking if they were open for adoption events on Jan. 1st, given it was a holiday. She told us what time to arrive as well. The positives: the cats are clearly incredibly well cared for. Jasmine has a nearly encyclopedic knowledge of each and every cat, even when the cat hasn't been at the shelter very long. Her volunteers are kind and friendly and were really helpful with us. All of them helped people interested in adoption to understand each cat's background and context: this one is bonded so can't go alone, that one is too young for your home because you have elderly cats and the young one will harass them, etc. The shelter isn't just dedicated to preventing cats from being euthanized unnecessarily, but also to ensuring that the homes people want to bring those cats into are appropriate to the needs of the cats. Overall, with all of this, we were really impressed. The cat we'd seen on petfinder didn't end up being a fit for us, but there was another cat there who hadn't been adopted for four months who was. He was a black cat, very charming and sociable, and after going through and meeting all the cats we decided that he was likely a great fit for our home, which has a young cat and two middle aged cats as playmates. Jasmine seemed elated because she said "no one takes a chance on black cats, thanks for taking a chance on him!" We've had a black cat before (he died at age 18), and were excited to meet another one who was just as charming. We were asked to fill out an application. We knew we wouldn't likely be able to take him home that day and that was fine...a shelter really should vet its applicants to ensure the best outcome for the cat. We filled out the application for the black cat, and as we were leaving Jasmine offered to do our interview right then to determine whether we would be a good fit for the cat. We were thrilled it was that quick. For context, we are homeowners in our mid-40s, have been employed at the same salaried jobs for many years, have a long history of adopting adult cats and keeping them healthy and living their best life until well into old age (including a verifiable track record of regular annual preventive veterinary care, updated vaccines on schedule, etc). Jasmine pre-approved us, told us the cat needed a microchip and a visit with their nurse, but she felt she could get that on Sunday (ie. 24 hours later) and drop the cat to our house that night. Sunday came and went, no text. I inquired on Sunday night really politely about timelines. She said monday morning that a board member would review the application that day and get back to me in the evening. No response Monday. Tuesday I texted asking if there were any updates, offering to pick up the cat if that would be easier, and happy to provide additional information if needed in assessing the application. She responded she hadn't heard back from the board member. No news Wednesday. Thursday I followed up again, still very polite as who knows what the circumstances were. Got a response Friday: our application "did not go through" and someone else filled out an application for the cat we applied for and another cat, and the cat went with that applicant. So this is where the negatives come in: if your organization's goal is to find good, stable homes for cats, this isn't how to treat folks. There has never been any explanation for why we were rejected. In the event they found a better fit for the cat we applied for, that's great! But no one ever told us that he was bonded with any other cats (and we have playmates for the cat at our house), no one told us anything other than our application "did not go through" with no explanation as to why, and if they found a better fit, they could have asked us to come back and consider another cat and we would have done that. In the end, we have the space, love, resources, and time to invest in another cat, and a long track record of doing so. Instead we got ghosted and rejected, with no explanation whatsoever, and no apology. For as much as they've got cat care figured out, it seems pretty counter-intuitive to alienate good, safe, stable potential homes for those animals. We won't be going back. In the event they want to improve, they could do a lot to improve transparency and communication to preserve those relationships. They'd get a lot more support that way, through adoptions and donations.

Jasmine, the sole proprietor of Hi Kitty Kitty, has engaged in deceptive practices regarding the…read morebreed of cats she advertises on her website. When we adopted a cat from her, she withheld medical records and misrepresented the cat's breed as a Maine Coon, despite charging us $400 for a two-year-old medium-haired domestic cat. Upon taking the cat to the veterinarian, we discovered that it was suffering from viral gingivitis. Jasmine assured us that the cat was healthy but failed to provide us with medical vaccination records. Despite repeated requests from our veterinarian for these records, Jasmine refused to cooperate, even threatening legal action for harassment. If I could award zero stars, I would. I strongly advise potential customers to thoroughly review other reviews before visiting Hi Kitty Kitty. Be cautious of Jasmine D., as her behavior is concerning and she treats individuals as if they are incapable of making informed decisions. I have already reported Jasmine to the appropriate authorities. She has demonstrated a disturbing pattern of behavior, treating people with disrespect and making false representations. I personally paid a significant amount of money to rescue a cat from Jasmine's care, and I am deeply saddened that her behavior is has not changed over the years.

Hinsdale Humane Society

Hinsdale Humane Society

(87 reviews)

This place is awesome. The staff here is so welcoming and kind, and they really do all they can to…read moremake sure any pets in their care feel loved. Both times I've been here it was very clean and just overall a great experience. In fact, I literally travel out there all the way from River North because I trust them so much. I've gotten two outstanding cats from this place. Sashimi, the adult tabby, came home about two years ago and has been the sweetest girl - my friends call her "angel cat" because she would never hurt a fly and loves people. Maki, the baby tuxedo, is the most well socialized kitten I've ever met. She is so brave and doesn't seem to understand the concept of strangers - I definitely credit the caregivers for socializing her so well. Both so healthy and happy! Thank you Hinsdale Humane Society for being such a reliable place and taking such great care of the little ones in their care! My home is a much happier place because of what you all do!

Could not have had a better experience here! Sage, our adoption counselor, was super knowledgeable…read moreand took the time to really get to know us, answer any questions and suggest which cat would be the best fit for us. He did a phenomenal job, as the "Duchess" is already bein' a lap kitty the first night home. We're really so appreciative and are excited to give this lil' girl a loving home experience. Also this is a beautiful facility! It's heartwarming to know that these rescue animals have a wonderful space to stay until they are carefully placed in their new homes. Well done HHS!

Touched by an Animal - animalshelters - Updated October 2026

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