They treat the animals so well here. It's great! A huge selection of kittens and cats of all types. They give them shots and fix them. Great place to support! read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

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Felines and Canines is the most wonderful shelter! I had to put down one of my cats recently and when I began looking to adopt a new friend, I stumbled upon Felines and Canines. They were so helpful from the start and made the adoption process so easy. After filling out the application, they were very prompt with responses (even during a holiday week!), I was able to schedule an appointment to meet the available cats. I absolutely loved that they are a "cage less" shelter and I was able to really see all the different personalities of the cats. I met this sweet little Tuxedo cat and knew he had to come home with me! The staff were so helpful in answering all my questions and made the paperwork process very smooth and easy. I've now had Joey (formerly Darth Vader) for two weeks and couldn't be happier!! read more

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Adopted our perfect kitten and was supported along the way! Staff truly cares for the animals as well as the adopters. read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

When my two roommates and I decided it was time to adopt another cat, we decided to get two. We were pretty open as far as age and type of cat, and since we wanted two, we wanted to make sure they would get along. We just wanted short-haired kitties. We knew this shelter was fairly close to home, so we made an appointment after our on-line application was accepted. The staff was wonderful and offered lots of good advice. We ended up adopting two black fur babies, a 7-month-old female kitten and a 3-year-old boy. They were spayed/neutered and had their shots. The staff provided us with their complete medical histories. Basically, we just sat in the room of wandering cats and let them choose us. It worked out great! And you could tell that the staff was very caring of these animals. They even trimmed their nails before sending them home with us. The facility was also very clean. I would definitely recommend adopting a cat or a dog from Felines & Canines! read more

Adopting with Felines & Canines was an absolutely wonderful experience! For starters, they keep both the cat and dog areas very clean. They answered all my questions and made the whole process very enjoyable and easy going. They gave me all of my new kitty's health records/history, diet information, etc.. They also trimmed his nails and cleaned his ears and met with a vet on site before he came home with me as well. Overall, this was an awesome experience and I cannot recommend them more! read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

My daughter just adopted her beautiful healthy and very loving kitty from this amazing shelter. They take great care of the animals and are appropriately selective toward adopters. The facility is extremely clean and well taken care of and the workers are so friendly and genuinely caring. It was a very streamlined and timely process and she walked us through all health and microchip updates with their up to date tech (all forms were digital). I will be adopting my own kitty from them in the new year, I absolutely can't wait! read more

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If you're hoping to adopt a cat in Chicago, I cannot recommend Felines & Canines more highly. I spent the better part of a month visiting shelters and adoption fairs in Chicago looking for a new friend, but it wasn't until I had an appointment at Felines & Canines that my gut told me I was in the right place. The cats and kittens there are so happy and comfortable; it was clear they were being nurtured with so much love and attention. I adopted Grover and Susan (see attached pic) three weeks ago, when they were both about ten or eleven weeks old. I'd been nervous about adopting kittens, but the folks at Felines & Canines were so amazingly helpful, informative, and supportive. They provided me with the resources I needed to create a loving home for the two of them. If you're looking for a kitten specifically, the great thing about Felines & Canines is the medical resources they provide young cats even after adoption day. Your adoption fee covers the cost of spaying/neutering and other kitten medical stuff (deworming, vaccines, etc). Like many shelter kittens, Grover and Susan came down with both giardia and upper respiratory illnesses in their first weeks at home. Felines & Canines handles the medical care and medication for all shelter-related illnesses free of charge. (As a grad student, I'm very grateful to not have had to pay expensive vet bills on this front.) The staff is SO knowledgable and responsive. (I've been a neurotic cat dad in these first few weeks, and Sam and Cristal at F&C have patiently indulged every single one of my dumb concerns.) I feel so lucky to have found such a wonderful shelter. They have an amazing assortment of cats and kittens, all of whom are wonderfully happy. The older cats are very much at home there, happily socializing with other cats and the staff, not cooped up by themselves. I don't have experience with the dog side of their operation, but I'm sure they're every bit as wonderful. read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

I was looking to add a kitten to my family since I have a 2 year old crazy kitty at home who needed a friend. I reached out to felines and Canines and it took a couple days to hear back but I was able to make an appointment for the next week. The day I came in, I got to go to the common cat room which is really clean despite having a lot of cats on the floor. It definitely smells like cats but I wouldn't l expect anything else with how many cats are out. They have cubbies for the cats and cat trees and window seats. I was looking for a kitten so I was able to go into a few of the kitten rooms and meet them. They were so sweet and cute but one in particular chose me from the beginning. She snuggled into my neck when I picked her up and purred so loudly. I couldn't not take her but I needed to make sure I was making the right decision. I made a follow up appointment for two days later and by then I was ready. I adopted that kitty that day and took her home. I haven't regretted it for a second. She's the sweetest and after a couple days my cat accepted her too. She did have an eye infection and a cold but I was able to get answers from their medical coordinator and got medicine for both. Would highly recommend this place. They love their animals and it shows. read more

Felines & Canines - My little Mochi (formerly wonton) - Animal Shelters Near Me - Chicago, Illinois

I adopted my wonderful cat Rudy (formally Tally) on January 10th. During the adoption process, a staff member went over his health history with me. The documents indicated regular veterinary care and ZERO health issues were noted. After Rudy was in my care for a little over a week, I became concerned with what seemed to be chronic diarrhea. (I was told some diarrhea was normal at first.) Every time he used the litter box, you can smell it throughout my entire 700 sq. ft. apartment. I finally got him in to see a vet today. Although at the moment we are still waiting on the results from the stool sample, the vet noted multiple other health issues during a fairly briefly exam. 1. One of his incisors is cracked. Luckily the chip is small enough that no immediate action needs to be taken, but it's likely that it will eventually need to be extracted. I feel like there's no way the shelter staff wouldn't have noticed this, unless they really just don't pay much attention to the animals in their care. This should have been disclosed to me. 2. He had an infection in one ear. Not a huge deal, but the treatment was $85. 3. He MAY have an issue with both of his eyes, as the vet noted his third eyelids are always up. This is another thing that the shelter staff should have noted. I have owned cats for a number of years, but am not an expert and didn't know that the third eyelid shouldn't be visible. The shelter staff should have known this. The vet did say this might not be a problem at all, but it something that will need to be monitored. Right now I'm just hoping whatever is wrong with my kitty's stomach is easily remedied. I feel so let down/deceived by this shelter. I have previous experience with Anti-cruelty society and One Tail at a Time. Both these shelters' adoptions fees are half what F&C charges, but they actually tell you about all health issues an animal has, big or small. For example, I adopted a cat from Anti-Cruelty and they told me up front that she had mild dental tartar and would probably require a dental cleaning in the future. F&C DIDN'T EVEN TELL ME ABOUT A BROKEN TOOTH. I'm sure a lot of people have had good experiences here. I'm sure that all of their animals aren't sick. But please be careful and consider adopting from another organization. If they are going to charge $150 to adopt an adult cat, they should be properly vetting their animals. This is clearly not happening. February 2nd update: Vet called with the results from the stool sample - giardia. I haven't even had this cat a full month and I've made 3 trips to the vet and spent almost $300. Thankfully my other cat did not get sick! Rudy is truly the sweetest cat and I would do anything for him, but this whole experience has been extremely stressful. read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

I had the best experience adopting Beef Jerky. This was my first time adopting a cat. The process was very thorough and easy. From the time, I put in my inquiry, Samantha emailed me back within hours. She was incredibly helpful, thorough, and detailed when it came to the process. Which I appreciate. I was able to schedule my appointment within a few days. When I got to the shelter, the staff was incredibly kind to me, they brought the kitty out for me to meet. He was so cute, curious, and friendly with everyone including me. I knew I wanted to adopt him. The staff gave me his records with all of his shots, clipped his nails, and did a wellness check before I took him home. It is incredible how much they do and how well they care for their fur babies. Since bringing Beef Jerky home, he has adjusted completely and is the king of the house. He follows me everywhere and he snuggles with me. I made sure to get all the same food and treats the shelter was giving him, so he felt at home. He really is a sweet friend that I couldn't be happier to take home. I am incredibly grateful for this experience and am happy to be his forever home. Thank you! read more

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Very mixed review/feelings toward this org a month after adopting. First off, we do not regret adopting our babies. They are the perfect little bundles of joy we needed. However, I do not appreciate that the organization did not do a thorough wellness check of our animals. We understood we were adopting an FIV positive cat and the least they could have done was thoroughly check him before leaving the shelter and keep their promise of taking care of illnesses that were there prior to adoption. He had an infected paw that we could have dealt with much sooner had they disclosed more details. They said any shelter related illnesses were going to get covered, however when we contacted them they basically said that there was nothing they could do after SEVEN DAYS of taking our baby home. Maybe tell adopters that instead of making false promises? They also let us know that they could do a wellness check, but they wouldn't be responsible for medications and basically asked for money by suggesting we donate when taking him in... After this disgusting tactic to get money, we got our own vet instead. They all seemed very happy that the cat was getting adopted because he "had been there a long time" well.. now we know other reasons why they were happy. Medical expenses. We are doing everything we can to get our baby back on his feet, but it just felt like such a let down to feel that an organization that seems good on the outside isn't really doing everything for the animals' wellness. read more

Felines and Canines saved my life. We adopted our girl in July of this year. In the last year, I was diagnosed with a genetic disease that causes lots of chronic pain, got COVID, had to postpone my wedding for a second time, and was falling deeper and deeper into depression. We had also tried to adopt a pup a few months before from somewhere else, but we weren't a good fit for him, and I was devastated. I was idly browsing Petfinder one day when I saw fka Frida's photo, and sent off the only application I had sent out for months. When Abby emailed us to come meet her, we definitely didn't expect to fall in love and become dog parents that day, but we did, and I can't imagine a more perfect fit. I am thankful every day that she was able to make the connection to bring us together. The care that Abby, Sam, and the rest of team put into making matches and saving lives (both human and animal) both during the initial adoption process and throughout the pet parenthood process is incredible. If we have questions, they're there with answers. If we need a second opinion about something, they're there. If someone needs some support for anything from animal medical care to food or other necessities, they're on it. Our girl is healthy, happy, and we have the entire Chicago & Alabama teams to thank! read more

Felines & Canines - Nosi, fka Frida, the most perfect girl from Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

My partner and I adopted a ten-month old kitten last week and have had such a lovely experience! We initially inquired about a cat that was already adopted, but Sam followed up to explain that they could work to match us with a feline friend that would suit our family. Knowing that we had two cats already and were looking for someone who would get along well in our home, Clark introduced us to several adorable pals that were under a year as well as some little babes just 8 weeks! We had time to pet them, hear about their personalities, see how they interacted with all their pals, and see if they liked us. This was a great opportunity and we decided on a friendly somewhat independent buddy. He is perfect and fits right into the family! There were so many other wonderful cats at the shelter and I would definitely recommend adopting from them! read more

Felines & Canines - Sweet Jasper (formerly Whispurr) 3 - Animal Shelters Near Me - Chicago, Illinois

I adopted my beloved dog, Baxter, there 8 years ago. My husband and I had never had dogs so we wanted a non-puppy we could grow with. F&C had only recently begun adopting out dogs, but everyone told us they were the best place to go for a new pet. The first time we visited, we explained what we were looking for to Abby and she said Bax was the perfect fit. She was so right! Abby and Kelly happened to live down the street from us. Baxter had only been at the shelter for about a week, but it was clear he was dearly loved because every time he saw Abby and Kelly or the F&C van, he got SO excited. I've loved seeing F&C grow as much as it has over the past several years. The time, energy, love, and devotion that Abby, Kelly, and their team pour into these animals is amazing. I'm so grateful they matched us with Baxter, and I truly can't say enough good things about the people and organization. read more

Felines & Canines - My Tennessee Walker Coonhound Baxter who I adopted from Felines & Canines. - Animal Shelters Near Me - Chicago, Illinois

My experience with Felines & Canines was beyond exceptional! From the process of submitting my interest in a cat, the application all the way to taking my little guy home. They knew so much about the cats in their care and it wasn't like they were just showing you a cat to get them out of their care. They are really interested in matching you with the cat that will be a part of your family. I met with Clark when I showed up and I was able to get introduced to cats that were possibly great matches, but I was not locked into only looking at those cats, it was up to me to see who else might interest me and that's how I met Panda (aka Mr.Bootz now). Altogther, I am so happy with this experienced and so happy that I was able to bring home my little man. read more

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Thank you for adopting us "Rascal, an amazing dog that had been a stray at the age of 4 We are now celebrating Rascal's 12th Birthday and he's our best buddy We also adopted Kimber and Newman at other times in another state. Thankful for our very sweet Rascal! He completes our family!!! read more

Felines & Canines - Our sweet Rascal celebrating his 12th birthday And he has new friends at home - Animal Shelters Near Me - Chicago, Illinois

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My husband and I adopted all four of our cats here (the boys in 2018 and girls 2019). I can not express how happy and grateful we are to have them. Two of them are my ESA and have helped me get past some tragedies that happened. They have saved me a lot and shown so much affection and love. The adoption was easy and super fast. We were educated on why not to declaw and other helpful information. I can't imagine not having them with us. They are so precious and we love them all very much. Thank you F&C. For letting us adopt these babies. read more

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When I moved to Chicago, I knew that it would not be too long before I would need another furry friend. I waited (im)patiently for my partner to get onboard with my decision to add a four-legged family member. We had applied with a few other shelters, but the visits were not great. Then, a friend told me about Felines & Canines. They are currently doing "trial adoptions," which allows you to see if a pet would be a good fit in your home. This was especially attractive for us because we wanted to see the dog in our home and make sure it was a good fit all around. We only had a few hours to make the decision after submitting our application and being notified that David was going to be available to take home that evening. We drove up to the clinic in Edgewater and David was delivered to us by the very caring staff. Now, the name David is not a very 'puppy' name, but we have decided to both keep him and the name. His full name is David Rose and like his namesake he enjoys eating treats and being adored. And while he has had a few accidents, he is learning potty training and we will be starting more advanced obedience lessons. Best of all, he is a kind, goofy, and lovable pup who fits in so well with our family. Felines & Canines continues to follow up and will be helping us with completing his booster shots and getting Davey neutered in a few weeks. I highly recommend Felines & Canines in helping you find your next best friend! read more

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A sad event, the passing of my cat brought me to this rescue. My dog lost all three of his kitty cat family within a three span. My dog was very depressed and I thought this is the time to bring in a kitty cat. I scheduled an appointment knowing exactly what I wanted: a kitten that could grow up w my dog. But this is what happened... The first appointment I brought my mom with and jack fell in love with us. He wrapped his arms around my neck showing me I was the one. I came back the second day w my boyfriend and Belle fell in love w my boyfriend, curling up in his lap and purrrrring loudly! The moral of this story is I thought I was going to pick a cat but 2 cats picked me . I brought them home and they immediately took their place in our family. My dog is depressed no more . My experience was fantastic and the staff was wonderful and helpful. THANK YOU read more

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We were devastated to lose our cat, Trooper (F&C adoptee ) in April. Our Elder cat, Mac needed a buddy. We contacted F&C and found our new fur baby, Phish Food now known as Turtle. We are completely head over heals in love with her. Our experience was incredible. The only complaint was having to narrow our choice to just one. Their cats are amazing & I can't recommend this shelter enough. The process was a dream and the staff was incredible. Poor little Turtle developed an eye infection just a few days after adoption and they didn't desert us. We received meds and she is on the mend. I'm thankful to them because they are invested in making adopters feel like family. If you are looking for a new fur friend, don't walk, run to F&C. read more

Felines & Canines - My new fur baby Turtle - Animal Shelters Near Me - Chicago, Illinois

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After thinking long and hard about becoming a pet parent again, I made my way to Felines & Canines to look for my new favorite feline. And I found beautiful Mona, a wonderful senior girl. I had thought about adopting a senior, I'd heard such good things about the experience, and I couldn't resist when I discovered Mona is about my age in kitty cat years. Abby and the other volunteers were terrific with relating their experiences with senior pets and just giving tips in general. If you're looking for a shelter that truly loves their four legged charges, look no further than Felines & Canines. They're the best! read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

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Felines & Canines has been amazing before, during, and after the adoption process!! The team did a great job getting a sense of what I was looking for so they could help me find the perfect pet. During my adoption appointment the staff was so friendly and willing to answer any and all questions. They give plenty of time to interact with their cats so you don't feel rushed at all. They also encourage all adopters to keep in touch and have even answered my questions since bringing my new pet home. If you're looking to adopt, I'd 100% recommend this shelter! :) read more

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I have gotten 2 cats here at different times. The staff is so knowledgeable about each and every animal. Couldn't imagine going anywhere else.. read more

The same day I wrote the last review in July, I immediately got a response. While I'd rather have not had to at all, quite frankly, the priority is my dog. They apologized, explaining they have a small staff. I went back to the same facility today for spaying. Although it is super peculiar to see my rambunctious dog be so calm (and clearly lethargic), I immediately felt comfortable that she trotted down the steps and was in good hands. The staff knew her as "Ducky" who is a sucker for a belly rub and immediately said, "I remember you!" It was nice that they recognized her after seeing so many dogs come in and out of the facility. Both team members I interacted with were super friendly (and I'm sorry I forgot my mask; I did tons of laundry and packed them all away) and gave easy-to-follow instructions. So #2 and #3 are wiped clean for me now. I do, however, still wish they would make that MetLife insurance promo much more obvious during initial adoption. Either way, I get stopped on a daily basis from random strangers about how I have "the cutest dog" (a bit startling at times, especially when people stop in the middle of the street) and always ask where I got her. I recommend this no-kill adoption shelter often! read more

This shelter is such a wonderful place. They take such good care of their animals. I got my kitty Ruth from them about a month ago and they were so upfront about everything and she was clearly well cared for, she settled into my home extremely well and I couldn't love her more. This is such a good shelter to support. read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

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Can't say enough good things about F&C. We got an adorable 2mos old kitty from here a week ago who came down with a respiratory infection within a day or 2 of coming into our home and the staff here was incredible! They gave us a liquid antibiotic and answered my many emails about kitty's health. The whole facility is impeccable, cat floor is a paradise for these animals. They're separated by age and so much attention is paid to their health & well-being. Hope they stay around forever!! read more

So, this is our newest family member, Gracie. She is a 10 month old, 38 lb. chill young lady. That we've had for a full 11 hours. But, I'm here to talk about Feline & Canines. We were just walking by when we saw the building. At that moment, a staff member popped her head out of the door and asked if we rang the bell. We hadn't, but were talking about ringing it. Best twist of fate! After a couple of minutes of playing "hot potato" with the new prospects, we got connected with Abby the executive director. She helped us figure out our wants and needs of what type of pet we are looking for. We took Gracie for a long walk and just spent an hour just getting to know her. For my fiancé, it was love at first sight, for me, it was a second after him. Abby helped with the paperwork, answered all of our questions. It was a fantastic experience! F&C is a clean, happy place. Please donate to them, or go, please (!), and adopt an animal. read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

I had such a great experience here about a month ago when I adopted my cat from them. The whole experience was very positive, while we were meeting the cats the staff was able to remember their names and answer any questions on them. The cat I adopted was extremely well behaved and healthy and I couldn't be more grateful! Would highly recommend this organization if you are looking to adopt a cat or dog in north Chicago! read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

I met the love of my life here. She's young and has a great personality. As soon as I saw her, my cold heart tried to block her out. I even told her "it's not you, it's me," and left. After I did though, I realized that she was the one. Here we are, happily ever after. I couldn't have done it without my matchmaker @ Felines and Canines. I swiped left a lot, but they had me swiping right all along. read more

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We had such an enjoyable experience here! We'd been on the hunt for a family dog and ended up emailing them on a Saturday to see if they had any dogs that they could recommend for us. They emailed back that day with a reco, we looked her up and she looked great! We were there the minute they opened on Sunday and were able to meet a couple dogs but we really fell in love with the pup they had suggested. Took her home that day and she's such a love! We will be taking her back this week to get her spayed and I anticipate another easy experience. (Well, not as much for the pup.) Anyway, everyone there was super friendly and a joy to work with and I'd recommend them in a heartbeat! They also really care about the animals there, and not just passing knowledge, but real bonding. read more

Felines & Canines - Making herself right at home in my husband's spot! - Animal Shelters Near Me - Chicago, Illinois

Today was the day that I became a parent of two (2) lovely and affectionate Tom cats: Meowth (formerly Morton) and Persian (formerly Smidge). I found "Felines & Canines" when I used the key words "animal adoption" on Yelp. Hubby always had pets growing up, but I actually never owned one, except a couple of goldfish that I decided to snatch out of the aquarium when I was 6 years old. Obviously, I went from being ruthless (or I should say extremely curious) to someone who is compassionate for animals. Anyway, my transformation isn't going to be the gist of this review. "Felines & Canines" was the first shelter hubby and I ever visited in Chicago. The entire experience of the "adoption process" was very different from what I imagined. The majority of cats we saw live in a free-range space, except the ones that weren't used to interact with other cats when they were with previous owners. In other words, the "less interactive" ones were provided with individual rooms, and visitors would have opportunities to come in and to "get to know them." The staff was very awesome and approachable. As soon as we walked in, we were ushered by Izabela to the upper floor and primarily assisted by Lauren. Lauren asked us a few questions about our preferences and informed us that "bonded pairs" were available. After spending some time with many of them, Meowth and Persian (or Morton and Smidge) caught my attention! Since it was a Sunday, there was a good number of families that showed up at F&C. Yet the paperwork didn't take too long for us. The staff moved things quickly and was attentive to each and every "potential owner" of the furry friends. The applications fee is $100 for a single cat and $150 for a pair. Major credit cards are accepted and carriers are available for sale. The staff made an accommodation for picking up our sons the next day since we came over here by bus. We received the copy of M&P's birthdays, microchip numbers, the last vaccination dates, and other relevant information. The application did specify that F&C would cover the costs of medicine if your pet encountered health issues that were shelter-related within the first seven (7) days of adoption. It also asked the pet to be sent back to F&C, instead giving away or going to another shelter, if for some reason it didn't work out. Lastly, Lauren took a picture of the "entire family," even though Meowth wasn't willing to cooperate. All these Yelp reviews are absolutely fabulous and they are nothing but the truth! Check out "Felines & Canines" definitely. It's located on Devon, and the major road nearby is Clark, just a short distance north of Andersonville. read more

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Got my sweet boy Cyrus here five years ago. Staff was really friendly but also really made sure Cyrus would be taken care of. Cyrus was my first cat and they really made sure I was serious about being a good pet parent. read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

F&C is an amazing shelter and I highly reccomend adopting from them. I adopted my cat Mochi (her shelter name was Rosita!) from them and the entire process was amazing. Firstly, reaching out to them was very simple and fast. I sent an email and the next day I had gotten a very sweet respnse from Sam. She asked me what I was looking for in a cat and my biggest concern was a cat that would be easier to take care of for a first time cat owner. On the day I came to F&C, the place was a lot cleaner than what I had expected when I thought of shelters and all the people that I saw were masked up and social distancing. Initially, I had a cat already in mind after seeing him on the website, but Sam introduced me first to Rosita, my chunky calico, who was super sweet from the get-go. I don't know how Sam knew but this cat has been such an easy lass to take care of and I can't thank them enough for choosing the perfect cat for me. Now my biggest praise to them is actually the fact that they're SO supporitve of their cats post adoption. They really have a community behind these animals. A few days after I adopted Mochi, I brought her to the vet to get her checked up on and the vet had some concerning news that her teeth were in rough shape. She suggested that Mochi have a procedure done, but they listed the price to be $300-$1500 for this--money that i didn't quite have at the moment. I reached out to F&C and asked if there were any resources that I could reach and they offered to take care of Mochi's teeth for free! They were so sweet and helpful and on the day i brought Mochi in for her teeth at F&C, they let me know step by step what would happen and what to expect. Thank you so much for being so amazing and supportive! I can't thank F&C for bringing me together with my feline companion. read more

In response to Abby's response: I clearly stated in my email that we were very interested in adopting Sage. And the response I got from Sam stated and I quote "I think that Sage could do very well with children - we would of course like them to come in and meet her to know for sure that everyone gets along well. I'd love to set up a time with you to come into our shelter and meet her in person." That response alone led me to believe we would be meeting Sage on our interview date. The fact that Sage was taken off Petfinder weeks prior and then I was told she was adopted out "that morning" of our interview shows all the signs that I was lied to, and that you failed to communicate to us that she was adopted out before the interview. The "professional" thing to do as a business would have been to inform us before we wasted half of our day driving all the way out to Chicago to meet a cat that isn't there. As far as Daphne looking similar to Sage, I have to disagree. Sage has a much darker coat which I had specified that is what we wanted in my email. If you would like to post a picture of Daphne to compare, then I encourage you to do so. And sure my kids were interested in the kittens you had... they are kids. And last I checked all kids love kittens! But I wasn't about to give my money to your business after our experience. We felt led on and extremely disappointed. As I told you when I was there... posting "specific" animals on Petfinder and having a policy where you don't hold animals defeats the purpose of even posting them. As I said, I was given the impression that you did not hold past the interview date, so saying I'm doing myself a big disservice and that I did not understand your policy is a load of crap. I realize that there was not much you could do to for us when I asked to speak with you, but I was trying to express how I was disappointed with the lack of communication and you just shrugged it off. Communicate your policy better with people better and you won't have another issue like this. Best of luck! read more

Felines & Canines - The cat we had hoped to adopt. - Animal Shelters Near Me - Chicago, Illinois

I came into Felines & Canines about a month ago to find a kitty. The environment was so great- the kitties got to run around in a giant room instead of being in cages which made the whole experience a lot more pleasant and less sad to see! Sam and the other employees helped me pick the perfect kitty for me. I was very nervous since it was my first pet, but all the employees really made me comfortable, let me take my time meeting the cats, and I felt no pressure to take a cat home if it did not feel right. Luckily, I brought home the best kitty, Straizo (shelter name), who I am obsessed with! Thank you to Felines & Canines! read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

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Like so many families, we decided to adopt a dog during COVID as we would both be working from home for the foreseeable future. We had been on waiting lists for several months and were so thrilled to have been matched with our new dog Sadie. By nature, I tend to ask TONS of questions, and the owners and staff at Felines & Canines were super responsive and helped to ease our hesitation about adopting a new pup without meeting her first (due to their 7 day foster to adopt program). We completed an extensive questionnaire and can't believe how well we were matched. Sadie is an amazing dog and we are so happy to have her. Thank you Abby, Kelly and Kirby! read more

Felines & Canines - Animal Shelters Near Me - Chicago, Illinois

The direct Staff is nice and caring, but the facility management not sure if the best interest of the animals is considered when there is an obvious outbreak. Also the screening for the animals seems to be lighter than a usual shelter in the suburbs. I had a stronger screening when I adopted my dog that passed in Feb fron Chicago Animal Control back in 2005. We adopted a puppy on mothers day. He seemed super chill and we went over all of his health and I asked questions. Less than 12hrs later dog started coughing bad. We do not live in Chicago and are about 1.50hr away. We found this pup on Petfinder. My senior dog of 17yrs old I had to put down in Feb and I was looking for another dog. So here is where Petfinder comes into play. We were in Chicago that next day for a fertility procedure. I have worked over a decade saving animals directly, sponsoring them, and being an annual contributor financially to many shelters in my area. I have implemented technology solutions for shelters through consulting firms I have worked for so I am very familiar with many intake process and evaluation of the animals. The shelter gave us medicine on May 9th and in passing we talked to another person who just adopted a dog and that dog was sick for a whole week with kennel cough from the shelter. So there is an issue with when one dog has kennel cough you need to shut down. Well to say the least Abby has been responsive about well we can give you medicine but I think the lack of taking serious mitigation irritated me. I adopted a kitten from Hinsdale Animal Shelter and know the IT Director and I'm a regular contributor for them and for Joliet Animal Control. My kitten had giardia literally found out after taking him to my vet the next day after his adoption this was in 2018 and I informed the shelter immediately. Hinsdale contacted me with a phone call, email, and mitigation steps not just for my family but for all their animals in their facility. That is how appropriate measures should be taken in any shelter. You are not Animal Control you are apparently #3 place in the US for dogs to be adopted so I would expect more from this experience. My story 3 month old puppy unnutered Sick with Kennel Cough turned into pnemonia and also has giardia and coccidia. Spent first two days in an ER with him because he could barely breathe and now mitigating the parasites. We spent over $2500 outside of the adoption fee to save his life. Who gives a sick dog like this especially a puppy and writes emails back about coming to get medicine or you're not a mind reader. Listen medicine is great but not the issue and mind reader comment is comical get some better bed side manners. We found out he also has parasites the exact day I emailed you so not a mind reader. I have a better idea for you - screen and treat your animals better. If you want a good adoption experience show a bit more compassion instead of making the pet owner feel like well things happen. Stress doesn't induce kennel cough so using that as an excuse is unintelligent on how viruses and bacteria and parasites work. So again screen your animals and properly mitigate your issues. So I donated $300 on top of the $400 to your facility and my wife will be contacting you for the donation back. You don't deserve my donation after all the terrible things we had to go through to save this dogs life. I feel bad for all the pups in your facility. I tried to not leave a review and I told you I really didn't want to for the sake of the other animals but maybe this will help you realize you have a major gap in service and overall commitment of the animals when they go through this literally shortly after they leave your facility. read more

Horrendous customer service and follow up. What they say and what they do are not the same. Seemed amateurish. A complete waste of time

I had a phenomenal experience with this rescue this week. I went in because one of the dogs they posted on petfinder caught my eye, but someone else was there before me to look at her too. Not a big deal - I explained what I was looking for and they introduced me to Hank (fka Butterfinger) and it was love at first sight. It was a very busy day (multiple in-progress adoptions and a pregnant dog had unexpectedly given birth that morning) but Carol spent lots of time with me explaining his temperament, history, and potential behavioral issues and gave me recommendations for food, training, and acclimation. F&C doesn't require that you bring a completed application with you, but I did and would recommend it. The application helps you think through your ability and resources for pet ownership beforehand - and if you bring a completed app, you can spend more time with the pet instead of hunched over paperwork. The staff really love and care about every animal and they're super transparent about the realities of adopting rescue animals - would not adopt from anywhere else! read more

Felines & Canines - Happy Hank on his first night home! - Animal Shelters Near Me - Chicago, Illinois

UPDATE: I wanted to stick with my good review but 2 weeks after I adopt my cat from Felines and Canines, I took her to the vet only to find her having swollen gum and several broken teeth. The vet said she needed teeth extraction for this because one of the broken teeth is causing her pain and the swollen gum can lead to infection (I also double-checked with another vet for second opinion). The second doctor even told me this is not something that happened very recently and since shelters do medical checks (vaccines, neuter, etc.) with the cats, they should have known about this. So I guess there are two possible cases for what happened: 1. If the shelter did know, then you have the responsibility to tell the potential owners about these problems. I guess I should have checked and asked thoroughly on her health conditions, but it was my first time adopting from a shelter and I trusted that these organizations will be honest about these things. No comment on the cat's health from the staffs? Well then I take that as meaning that the cat is healthy. The medical procedure was EXPENSIVE. I love my cat anyways, so I will do anything to take care of her. But what if someone else who cannot afford the sudden medical fees (or for other related reasons) decide that they cannot take care of the animals? And in worst case, return the animal to the shelter? Wouldn't it be better having people know before such tragedies happen? Don't deceive people in your attempt to get your animals adopted! 2. If the shelter did not know about my cat's unhealthy teeth & gum, well then that's a serious problem too. That suggests that you do not check the health conditions of the cats you take care of! Whatever the case is, I am VERY VERY DISAPPOINTED about the way you took care of this. Do be honest about the health conditions about the cats and let the potential adopters be fully aware of what they may be going through! read more