I'm trying to get in the process of adopting a sweet female cat at my local PetSmart in order for…read moreher to be a companion for my other baby Dolores. I understand the process of finding the perfect home is crucial for adoption but what's not right is how "SARAH" went about it while contacting me via text message. She clearly has no people skills and was very passive aggressive with me. I do not like how it was handled. I'd really appreciate it if you guys could have a word with her regarding speaking to applicants. I've posted the screenshots so further prove my point. This is unacceptable I should not be talked down on like this. I've been a cat owner since I was 15. I'm 28 now. Why am I being talked to like I own a rabid cat? A4LC you guys really need to train your volunteers to be a little more considerate when speaking to the public.

5 of our cats have come from this rescue, they are all amazing. I commend Sarah for essentially…read morerunning the rescue by herself and a few volunteers for cleaning and socialization time for the cat habitats through multiple store locations. She truly cares for the cats wellbeing and future, and will not allow them to be improperly placed into a home that does not suit them. She does not do cats as gifts to someone that is not applying for themselves. She does not do kittens as only pets. She tries not to split up bonded pairs. She does not do impulse adoptions on the same day. The process typically takes a couple days to ensure everyone in the household is ready to take on a potentially 20+ year commitment, to ensure the house is prepared for cats, and ensure the cat's paperwork for adoption is all in place. I also see others complain about the adoption fees, yet they go straight to the vet costs associated with each cat, which nowadays are always more expensive than the adoption fee itself. Sarah *does not* do this for the money, *she actually loses money* She is only in this to rescue great cats from this area that are typically on euthanasia row, or have come from awful situations. The last thing she wants to see is these cats to end up back in a bad situation like they originally came from by adopting to irresponsible people. That is why there is a application/interview process. I do recommend this rescue if you want to work with a true cat person that only cares about a cats best interests.

Just adopted my new little bestie from Border Tails Rescue and had a wonderful experience, with…read moreDestiny and Yanarie as the standout team members. The team was warm, knowledgable about my new pet's history, how to make her feel at home and clearly showed her a lot love and affection. I would HIGHLY recommend working with this rescue as they put me at ease as I made this big decision.

Is where I adapted my dog and it was very good experience with them…read more I just wish it would be a little cheaper to adapt.

I was shown photos and given records indicating I was adopting a young puppy. When the dog was…read moredelivered, he was much larger than what was represented. After a vet visit, I was told he is likely about a year older than the age I was given. I love my dog and would never return him, but honesty is essential when adopting. I would not recommend adopting from this agency.

Adopt-A-Pet company is terrible. Adopt-A-Pet company and places online, too many problems. I filled…read moreout the form already, not helpful at all. A waste of time. They lied to me, the site said it was the same dog in a different city, terrible. I told them I wanted to buy this dog. They didn't care at all. They did not give me this dog at all. I can't get this dog at all. Really bad service. This company is lousy. I will never use this company again. I gave them a zero stars rating. I do not recommend it.

I would give them 10 out of 5 stars if I could…read more The staff are friendly, knowledgeable, and genuinely care about the animals. The animals are clearly well cared for, and the adoption fee includes a lot, such as microchipping and keeping the animals up to date on their medical care. They are also happy to answer questions and provide advice, both before and after adoption. If you're considering a special-needs pet or aren't sure what type of pet would be the best fit, they'll take the time to explain the responsibilities involved and help you make an informed decision. What really sets this shelter apart is that they take the time to get to know potential adopters and make sure each adoption is a good fit for both the animal and the family. Their focus is on responsible placement and the well-being of the pets, not superficial factors. I especially appreciate that they don't judge a person's ability to provide a loving home based on their social media presence. Too often, some organizations seem to equate online popularity with being a good pet owner, but those things have little to do with one another. In fact, the amount of time someone spends building a social media following says nothing about the care, attention, and commitment they'll give a pet. This shelter evaluates people based on what truly matters: their ability and willingness to provide a safe, stable, and loving home. I adopted two kittens from them about a year and a half ago. One grew into a gentle giant, while the other stayed petite. A few weeks ago, I returned and adopted a large 3-year-old cat as a companion for my gentle giant. The adoption process was just as positive the second time around. I highly recommend this shelter to anyone considering adopting, donating, or volunteering. They are doing great work and truly have the animals' best interests at heart.

I have supported the Buddy Foundation with my Uncle before the building was built. Last time I…read morebrought my little dog for a $20 photo opt with the Easter Bunny I was the only one there. It didn't turn out well and I asked for another one! Sue screamed at me and said it was good enough! It was the last photo of my dog! Thanks for screaming at me Sue! Off my list of donations. I now give my money to Reach out in Lake County because they don't scream at me!

The staff and volunteers at Heartland Animal Shelter are so friendly and helpful. We were looking…read morefor a cat for a while and this shelter was one of the kindest and most helpful. Thank you to Jenny, Amanda and Barbara for all of their help in helping us find a new member of our family!!

DO NOT COME HERE IF YOU WANT TO BE TREATED WITH RESPECT…read more This place is extremely rude, they say they dont hold cats but when i came in here with my boyfriend they handed OUR cat to other people. He was waiting in line and had already checked in. Someone was supposed to go in and grab him before entering the back and once these other people came, they completely ignored him. They hadn't even checked in yet. (Why did the other couple get priority over us?) (They were obviously holding the cat for them+ paid extra.) For context, He had gotten off work and had a couple of dirt stains on his jeans. It was also our daughter's birthday. We left without a cat because they judged upon his appearance and lied about multiple details. We placed an application on a sunday they said that they gave the cat to the other people because they placed one on saturday. They 100% hold cats. Their place is also disgusting!! All of the cats seem to be very sick and uncared for. Poop everywhere in the kittens section. There is also a tan worker who is very rude, same with a tall white man. They have extremely unpleasant attitudes. If you encounter these people, avoid them!! The woman kept pressuring my boyfriend about his personal life and getting extremely personal and uncomfortable. Horrible experience. I would not recommend going here if you really care about the health of your cat and customer service. They are not nice people. Very judgmental. Anyone who responds to this review is going to twist this story. I know very well what happened and how we were treated. DO NOT COME HERE. I really mean it when i say i am not a mean person myself! This places deserves a 0 star. A whole bunch of old cranky people on the job.

Have volunteered at this organization for a few years now. I can honestly say the people truly care…read moreabout the pups and seek to match them to the perfect forever home. They use a stepping stone method from inhale to home. The pups start in a triage shelter to ensure the dogs are healthy through vet visits, stabilize the pups after any transit, and to get to know the intricacies of the individual characteristics of the new arrivals. They use this information to pair up the dogs with foster homes, helping the pups learn how to live in a caring environment and structured routines. This helps prepare the dogs for success at the next step which is adoption. Some dogs are so well adapted to the new surroundings that they can skip ahead in the process but others need time to decompress from the trauma they experienced. Again, this places has a mission to help dogs find their perfect home. Feel free to volunteer with the organization as I do, sign up as a foster, or even adopt a new family member. You will enjoy it and appreciate this place.

Let me just say that we adopted our puppy back in May and we couldn't be happier! Great place and…read moregreat people! Really professional and application process was seamless. Definitely 10/10 experience.

Nice facility with a wonderful group of volunteers that vibe such community and camaraderie in a…read moreconvenient location. Enjoyed all my visits and interactions with fellow cat lovers and the resident cats... in my ongoing search for a pal to my latest rescue guy.. Vincent: the sweetest prince of a feline teenager Boi ever

Adopted this awesome cat a few months ago. Words cannot express what a warm wonderful companion he…read morehas been. Thank you Barb's Rescue. You have made this old guy feel so much younger.

I can't say enough about this wonderful animal rescue. Heartbroken after my previous dog died, I…read moreknew I wanted to adopt another. I found a 2 y.o. little black Chihuahua mix here that honestly resembled my late dog, but smaller. Such a cutie! The process went quickly, we were able to meet the pup soon after being approved. A week later, she was on her victory ride home! The facility is spotless. Brightly colored, cheerful and lots of light. We met another dog too - for a li'l playdate to see how my pup is with other dogs. The animals here are all clean and very well cared for. Sure, it's a shelter situation, but they do a really good job of keeping them happy. The staff is utterly great - true dog lovers. They were very detailed with all the info and background they had for my new pup - behavior, quirks, feeding - everything. They love this little dog! Answered all my questions, AND we have a group chat for questions that have come up after she's been home now. The women here were really fantastic, and you can tell they want the pup to go to a home that really works out. Price? Sure, there are adoption fees - this pays for their medical care, microchip, etc. It's a BARGAIN, since these little beasts are priceless for all the happiness they bring to their new owners. We were sent home with food, meds, a leash, tags - everything! Location is GREAT, right next to Sketchbook Brewery in Skokie. Highly recommended - they are just great, and we are so happy with this little pup. We are gonna be great together! She's decompressing nicely and exploring her new neighborhood and home.

Stellar experience at C.A.R.E. Catherine was wonderful to work with. The facility was clean and…read morewell-kept every time I visited. And the animals seemed healthy and well cared for. This is the first time I've brought a shelter animal home without major health issues. After a God-awful experience fostering for a cat shelter on the north side of the city -- which lied to me repeatedly about the foster cat's condition and then heartlessly euthanized her -- C.A.R.E. was 180 degrees different and a breath of fresh air. Often shelter cats are underweight and saddled with at least one type of parasite, despite the shelter's best efforts. That was not the case here; in fact, the cat got a clean bill of health on her first vet trip, which she handled like a pro, leaving a trail of admirers behind her. That said, extra credit to C.A.R.E. for treating the less robust kitties, with cancer and similar illnesses, that other shelters are too cheap to deal with. If you're thinking of adopting or fostering, come meet the animals here.

Tails of Hope is a non profit organization that takes in the pets of individuals who pass away or…read moreare terminally/chronically I'll and can no longer care for their dog or cat. They do make exceptions and take in pets that would otherwise be put down at another location as well. To me that was an amazing mission statement. And they are a no kill shelter. Who could ask for a better shelter?! These ladies truly love the animals and provide them with the best care possible as they try and find the perfect families for these animals that have fallen on hard times. My coworkers and I took a group of students here to learn about the animals and the work that goes into running a shelter. Tails of Hope was super accommodating and helped us organize an engaging field trip!

As the other reviewer pointed out, Tails of Hope is a non profit organization that takes in the…read morepets of individuals who pass away or are terminally/chronically Ill. Kelly and the ladies and gentlemen take extreme care with the dogs and cats at Tails of Hope, and it costs a great deal of money to keep a no kill shelter running. Tails of Hope offer boarding to help offset their expenses, on the recommendation of a friend, I boarded my pup with Tails of Hope and my doggie was very happy with her stay, and met a few friends there waiting to be adopted. It was very clean, considerably cleaner than some other facilities I have been to. If you need to board your dog or cat, please give Tails of Hope a call, at least you'll know your money won't be going towards the owner's BMW lease payment, but helping find all these loving animals a new forever home.

Improve based on review. Bigger portions. Upgrade your food and portions. Price are ok but not for…read morewhat you are giving

I'm surprised not to find Second Chance on Yelp! We adopted our two girls from them and they were…read moreextremely diligent on following up for confirmation of spaying (which is so crucial) and the foster homes they use for their animals are top notch (my sister in law is neighbors with one so I've witnessed first hand). I couldn't be happier with Second Chance and highly recommend anyone looking to adopt a cat (they occasionally have dogs but not on the norm) contact them.