THIS REVIEW IS FOR CINDYS PET GROOMING. Cindy works through pawgo. My poor old 17 year old dog hasn't had a bath in a long time. I saw Cindy bathing another dog in her mobile van in my neighborhood and thought I would give her a try. Well, I am very very happy to have found her. She comes with her daughter and sometimes her little son and they are such pleasant people and nice to be around. She was extremely gentle with Joey. He was barking so loud and was so upset that she spent about 10 minutes just caressing him and talking to him to calm him down. Don't get me wrong, he still barked!! I think he was telling all the dogs in the neighborhood that he was being tortured! But she managed to give him a nice bath, and trim his fur and nails. She was just so good. I am so happy. Joey however is not, and will probably sleep for 12 hours. I can recommend Cindy without reservation. She works through www.pawgo.com but you can contact her directly at the number shown. My dog is clean. read more

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I have been with Cindy for over 20 years and 3 pups. I won't allow anyone else to groom my dogs. When Cindy moved for a brief time, I bathed my own dogs. No one is kinder, more loving and compassionate than Cindy. Her pup clients are her babies. Excellent service, has NEVER hurt any of my animals and they absolutely love her. You want to use Pawgo for your dog grooming. read more

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I scheduled my appt for the grooming of my 2 dogs online with this company. Gabriel arrived an hour late. Ten minutes after he took my 16-yr old lab he returned her soaking wet to say he couldn't groom her because she kept trying to jump off the table. M y lab can barely walk, let alone attempt to jump. When I was walking out my second dog, he took off. He got in his van and took off. The incompetence and unprofessionalism was astounding. There is NO WAY to contact this company by phone, no way to demand a refund and report this awful groomer. NEVER, EVER use this company. Almost $200 down the drain with no way to ask for a refund. read more

Vanessa was absolutely terrible. She text me last Tuesday to set up appointment for Friday initially. Then in Thursday changed it to Monday morning. I couldn't do it Monday so I rescheduled for Tuesday at 9am. She text me at 830am letting me know she's changing the appointment to 930am because of stuff that SHE had to do for the job. Okay? Cool no problem. 9:30am she's still not here. And I'm walking my dog because I'm thinking she's about to pull up. She doesn't say anything til 945. Then she says she's on the hill. What the hell is the hill??? It's not a street name or anything. Finally when she responds she is on a street that is blocked off that I would have to go all the way around. She never moves her truck to come to my home. And then I call her twice. To see what's going on because now it's 10am and she's not saying anything. But had the audacity to say I'm hostile??? Um you're unprofessional Then the company/Pawgo has no way of reaching management or anything. The text number doesn't work and the number to call in your area is turned off. This was my first time using them. I'm very disappointed. read more

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Would never use Ingrid. Downright rude. When I mentioned that twice In a row the automatic "confirmation " reminder for my appointment actually changed the time if the appointment she cancelled my appointment (for the next day) and told me to find someone else. Insane behavior read more

Star is amazing. I so appreciate her. She loves your animals like they are hers. She's all about customer service

Heaven is wonderful She is patient and kind with my dog and is always cheerful She keeps him happy during the grooming by comforting and talking him through it so he is not stressed and afraid. I highly recommend her. We had a bumpy start with Pawgo but I'm very happy we trusted and stayed with it. He is very happy and so am I read more

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I'm writing as someone who tried to work here. Their system sucks. I signed up to work with them (as an independent contractor) and got no appointments for over a month . Even tried to book myself online to see what was going on. I don't show up. I was charged miles on a van that they confirmed was used by someone else and will not be getting my money back. Very unprofessional and seem to only talk to people who make them money. read more

Ruby does an excellent job in bathing and providing other care for my senior special needs dog. Her prices are very competitive.

Good service Sabrina was great Our dogs look great she was kind to our dogs and would recommend her service to others read more

This people are very inconsiderate. Our kids were playing outdoors and they found it natural to let all the fur of the dog they were grooming fly towards us. They were aware that we were recording them and were physically upset about the situation, but carried on anyway. Luckily one of our neighbors let the owner of the dog know the inconvenience and we're hoping they take this into consideration to at least set up a net or something to prevent the fur going into other people's yard. Feel like all that fur got stuck in my throat. read more

"Cindy was amazing with Pepper. My doggie is very picky about who touches her and she had no problems with going with Cindy, which means a lot. She looks great, smells great, and is happy read more

I recommend their Groomer Marvin. He is without a doubt the very best Groomer and I have had five schnauzers.

They did an amazing job with grooming my pet Terrier. The technician was caring and so professional with grooming our fur baby. I will definitely be using their service again read more

I've never seen my 12 year old dog look this good. I also found them easy to book and to change the appointment time.

Natasha did a great job on my dog. I needed someone to clip my old dog within an hour and a half and she did just that. I'll definitely use Natasha again. Thank you for a job well done. read more

First time getting my frenchie a mobile groom. Bryan was the best with my little princess. Very attentive. Definitely will book with him again read more

Roxana did a great job, Vera looks fabulous & smells nice. Best part, she was on time & cool with a last minute appointment Thank you so much! read more

Didn't even do a good job. My husband had to get his hands dirty because he saw that the guy wasn't using soap that lathers up. My dog still was itching after a wash. Maybe they all are independent contractors, but this one wasn't good at all.. read more

Heaven was our cat groomer today. She had a difficult cat to groom who has been hit by a car earlier this year and has no trust of people since her recovery. Our 13 year old cat looks great and we are so pleased with the work on her that Heaven achieved! read more

We love Cindy!! She is the best, kindest woman who treats our dog Tiger with such love! He has so much fur and she is so patient with him! We couldn't be happier with her and the service she provides!! Please use Cindy!! read more

Maria always makes Toby look his best and really takes the time to do everything right!! Love what she does!!

Inri did a great job with my small dog and I'm happy with the way he looks! It was the first time Inri groomed my pet. I appreciate her timeliness, patience and gentleness with Harley. read more

They cancel same day a lot. Not reliable. Poor customer service and not cheap. Spend your money somewhere else.

Terrible customer service had an appointment 4 weeks in the row and they cancelled each one and hour before the time with Majeska they're totally unprofessional and I do not recommend read more

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I love the work Maria does for my dog Toby!!! She is my favorite and Pawgo does a great job! Thanks

I had used this service for two of my three dogs for years, but something has changed dramatically. Twice in the last two months I've made appointments that were canceled day of (an hour or two before). The first was done with no notice at all so I waited from 11:15-1:30 (they give you a two hour window plus or minus 30 minutes for their arrival). I emailed/texted/tried to call (there is no live person to get a hold of). The next day, I was told that my appointment had been canceled on the website, which was ridiculous because they have my number and could've texted me. I made a second appointment with another groomer who I've used in the past, Isabel. She had previously been reliable and great. My appointment was for 9 AM. At 8 AM. I got a weird text asking me if I would like to cancel my appointment and asking me to text back yes or no. Clearly this was just an automated text. I replied no. Then, because of what happened last time, I went on The website and saw my appointment had been canceled. I also got an email this time telling me my appointment had been canceled. Again, same day with no explanation. If you were looking for somebody reliable to show up, do not use this company. If you're hoping to have a live person to speak with when there is an issue with your scheduling, do not use this company. read more

I've been using Sabrina from Pawgo for a few of years now. She's absolutely amazing with my senior dog. There's never been an issue and she's about as delightful as can be! You can tell she truly loves animals. Who better to take care of a fur baby than somebody who loves animals the way she does. Thanks Sabrina for all you do and the love you give to Jax. read more

I was charged $250 for a bath for 2 cats. Ridiculously overpriced and took the groomer 10 min each per cat. Please if you have a cat go somewhere else. read more

THE WORST. I scheduled a 9 am two weeks ago. This morning no one showed up. When Icalled at 9:30 they said oh 10:45 NO ONE showed at 10:45 At 11 am they said "oh were running late, we'll be there at 1 pm" Then after waiting ALL day they cancelled the 1 pm because I didnt call back quickly enough to confirm it. HORRIBLE CUSTOMER SERVICE DO NOT WASTE YOUR TIME read more

I had a grooming appointment last Sunday at 3pm. At 2:15pm, I get a text that my appointment was cancelled for no obvious reason. When I inquired via text, I was assured that I would be getting a call to reschedule. Six days later and no call to reschedule. Is is time to find a new groomer? read more

Jeffrey did an excellent job grooming Max and communicated all aspects of the mobile process to perfection. Max is a happy dog!

Run away from PAWGO. Unprofessional, absolutely never show up on time, poor communication. Their work is decent but if you can't communicate with your clients properly and your staff is wishy-washy then you don't have a business that others will recommend. There is a lot to fix and too many choices when it comes to groomers to have to deal with unprofessionalism. read more

My experience with Pawgo is extremely positive! I highly recommend their services. Very professional, clean, organized groomer, van, and company. Very reasonable cost. My dog was MUCH less stressed having her grooming done at our home. Definitely recommend!" Her groomer Maria listened to my concerns before grooming. Lollipop went with her without difficulty which is rare! She is a Magic Groomer.." The grooming of my dog, Lollipop was just as I had wanted and, considering she has nail, ear and foot pad sensitivity, Maria treated her very gently.Thank you for your patience and care with Lollipop.I love her clean and shiny coat, clean and well trimmed ears, and nails. I know she can be quite the handful- especially when getting her nails done. I appreciate how thoughtful and caring you were with her. You are a gift! I made a next appointment & would recommend to others. The quality of the groomer is 10+. read more

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Book with ruby in the San Fernando valley !!! We love her work and she is always so happy and gentle with our dogs if I didn't have a dog I would get one just so that Ruby can groom them read more

Their employees will leave dog poo in your front yard, and even pointed out won't pick it up

Have used them 3 times. The first time, the groomer showed up on time and did a good job. The second time, a new groomer showed up an hour late. The third time, I booked the same groomer who was an hour late, and they showed up two hours late. When I complained over the phone to Pawgo, they chided me for booking the tardy groomer. Because I'm dumb and stupid, I tried using Pawgo a fourth time but made sure to avoid booking the groomer who was late twice. Without notifying me, Pawgo cancelled my groomer and rebooked me with the groomer who doesn't have a watch or know how to keep a schedule. Don't use this company. Their customer service is some of the worst I have ever experienced. read more

I made an appointment days ago and a few hours before the appt, the groomer canceled. He claimed a scheduling error and would not keep appt. Terrible way to do business!!! read more

I am incredibly disappointed by the terrible customer service of this company. They have cancelled last minute on me for no reason and know follow up or support to rebook. I would not recommend them. read more

Pawgo glendora dog groomer Amanda Mays was not very good. First of all canceled the day of which was the very first thing. Then I rescheduled. Never got a confirmation, finally get a hold of someone. And confirmed it. Waited for my appointment time. Only to be stood up. No call, no show !!! How horrible. Then I inform them. And they said she never responded to them. All I know is this is horrible customer service. If you live in glendora or surrounding area..please find yourself another dog groomer..and dont bother with this. Waste of time !!!! read more