I have used Brown's many times over the past ten years and have had great results. Please feel free…read moreto use and trust them do restore your vehicle. You'll be glad you did. Edward

What a special find - went there recently - fortunate to have met with Rob, the owner who is…read morecurrently taking good care of my car. Can't recommend this place more - you will be met with caring attention to detail, honesty, integrity (no games), and most importantly a friendly owner who is hands on in every aspect of his business. I found this place thru my repair person at Broadway Auto. He couldn't help me as I needed body work done (the Groton Town Plow driver drove into my parked car at 2:30am on a slippery night during the storm....what a winter). Thank god no one was injured! This is a long review yet If you need auto body work - go here...period.

The car repair industry has a HORRIBLE reputation. (rightfully so IMHO)…read more But every once in a while you find a car repair shop that is run by a honest, solid, reputable group. (In this case it's been in the family) I've driven right by this place lot's of times. Never gave it a 2nd thought. Until.... my current car guy (norwich tire, their awesome!) didn't have the diagnostic equipment to figure out why my Chevy S-10 was ready to stall at every stop. I really trust Bob at Norwich Tire (NT been in the industry, same location for a couple generations) and asked him to recommend someone. With out any hesitation he suggested 2 different local companys. I thought I'd give Charlie & Dougs a try. When I walked in to their place, I was SHOCKED! The place is so clean, well organized, virtually spot-less and the people were friendly, incredibly knowledgeable and right on top of things. It went off like clock work. They called, explained the problem, answered all my questions. No unpleasant surprises... In fact I'm thrilled with the great job they did, how I was treated and just how professional and trust worthy they were. So if you're local or if you just blew into town for a run at the casinos, I had a great experience with these guys. Bottom line, I'm a tuff and vocal consumer & I don't pull any punches and I'll go back to them in a heart beat. Johnny Bogs

I've brought a couple different cars to these guys over the years for a whole range of things from…read morediagnostic issues, tune-ups and bigger repairs. I really like the crew here and they we're honest and fair. They told me things that saved me money when they could have easily ripped me off. They are good at communication and also well versed and skilled at car repair... I highly recommend this shop

A huge thanks to Pat and his crew!…read more We're here on vaca and our car broke down. At the end of the day yesterday, Pat generously offered to look at it first thing this morning. As promised, we were first! Joe quickly figured out it was the battery. Within 30 mins, he installed a new battery and off we went. Everyone we talked to at Pat's was fabulous: both very professional and nice! Joe also shared some valuable wisdom about used cars (we're in the market for one)... super helpful!

Went to garage twice on his schedule and after promising to call me once reviewed what was needed…read moreand to make apt ,.. I wait a week. I called after that and he made same promises. But, never honored his word.

Great work done on the paint work on a car I had.Would consider having work done again.read more

I think Matt and his team do the best work. Delivers what is expected. We have had several vehicles…read morerepaired.

Called recently to see if I could get in to get my vehicle inspected. A very pleasant young lady…read moreanswered and helped me set up an appointment. I arrived at the appointed date and time and was greeted warmly. They took my vehicle right away and took care of the inspection without issue. Thanks for the prompt, pleasant and efficient service!

Steve and Mike are practical, fair and responsive. We've brought our Jeep, Mercedes, Acura & Audi…read moreto them and they've been great.

I recently moved to Wakefield and asked my local FB group who they recommended. Many said…read moreNorthrup's. Now I see why. They are professional, pleasant and very competitive price wise. You know you are dealing with a good mechanic when they review your car and tell you things that you "don't need now, but may need in the future". We will now be bringing all four of our cars there!

I am a URI parent located in NJ. My daughter ran into car trouble while at school and as any parent…read morewould understand this is more stressful being away. Tami and the team at Northup were so supportive and helpful and put our minds at ease. The repairs were fast, fairly priced and clearly communicated. They made my daughter feel very well taken care of. We have been back and will be again. 10 stars.

Spent 2 months trying to find out what was wrong, the service department confirmed what I had…read morethought all along.

This review is for the Colonial Hyundai Sales department, formerly known as MJ Sullivan Sales. I…read morewas shopping for a new car and after going back and forth via text and email and feeling comfortable with the out the door price, I set up a test drive and initial meet with the sales team. Now before this I seemed to have been handed off between four different people ranging from Internet sales to sales and sales manager. I didn't care who showed me the car as long as I was able to test drive it. Received several texts and email reminders about the test drive. Took time off to make the appointment but when I showed up the main person I was dealing with seemed to be busy with another customer. They had me go to a new sales guys who very recently had joined their Hyundai team. He came from a different dealer and a different car company so I was a little critical on if he would be about to answer my questions. Sure enough I seemed to know more about the vehicle than he did. AND for the test drive he told me due to insurance purposes we could only make right turns. I looked at him and asked what about Highway driving and he said no. I voiced my displeasure in that as I needed to see how the car performed on the highway. Just about that time the other guy showed up and said that yes we can go on the highway. Now before we started to drive I wanted to know about some features on the dash such as the camera. New guy didn't know, the other guy showed and didn't know but said he'd look it up but wanted me to leave for the drive. Got the impression they wanted to rush me out on the test drive. Oh, so before I showed up and in all my correspondence with them I referenced a specific vehicle by number. When the new guy went to pull the car around (should have been ready when we got there) he couldn't find the car. Took him at least ten minutes of looking. When he pulled it up it wasn't ready to be shown. Still had all the plastic on the seats and boxes in the back. I was disappointed as I wanted to check out the third row seat but couldn't because they hadn't set the car up. Other salesman shows up and takes boxes out of the back and has me look but it was rushed, so much so I forgot to sit in the third row seat as that was one thing I wanted to do. Overall probably the worst experience I have had on seeing a Vehicle I wanted to buy. Complained later that night to the manager. Listed what went wrong, but the price was good and I wanted the car so the lower part of my email talked about a couple more questions and coming back to the dealership in a few days to perhaps finalize the deal. Appears manager only read the first few sentences of the email and not the bottom part where I was going to come in. So needless to say, I kept looking and found a more hospitable and friendly dealership with the same vehicle and at a lower price. So I purchased from them.

The folks at TMR really are as good as it gets. Not only did they get me in and out in one day when…read moreno other garage in the area could, they were diligent, courteous, and cared about my needs and concerns. If I had a question about something they were doing, they answered it and showed me the issues. The prices couldn't be beat either. After all was said and done, they had fully inspected my brakes, discovered the reason the Brake light was on was because of a hidden leak in my passenger front brake line, changed out the line, changed my oil, AND had cleaned out my throttle because I had discovered this morning, the original reason for bringing it in actually, that my 03 Cavalier wouldn't say running once I turned it over unless I held my foot on the gas. All of that for less than $200. Friendly, reliable, knowledgeable. A+ All around. I know where I'm going now on for all of my car repair needs.

I cannot speak highly enough about TMR Automotive. If you want mechanics that care as much about…read morethe customer as they do the cars they repair these are the guys for you. The entire crew are good, honest, decent people. Mike has had years of experience in the trade and I have often seen him studying and learning about the latest motor vehicle technology to stay on top of the game. Mike oversees a team of professionals managed and directed by his brother Brian, Who is himself a master mechanic. If you want great professional car service at a reasonable price at a place that makes you feel like family TMR is the place to go.