Fantastic Grooming & Love is given to our Pet Auggie. My parents have been going here for years. Carol and her team are always kind & helpful. Mr Auggie is getting old now 13 and he has his challenges with Arthritis. They always keep his well-being in mind. Thank you Carol & your Grooming Team for taking such good care of Auggie for all these years. God Bless your business. read more

Paw Expressions - Mr Auggie & Chilly Dog in the back round RIP. - Pet Groomers Near Me - Covina, California

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so glad to find my new groomer! I'm always nervous to take my baby girl anywhere because socially she could be a little bit nervous or snippy, but she loved carol right away. I took her in at 9:30 and my mom picked her up a few hours later. For $80 (that includes tip) she got a bath, haircut, nails trimmed and her teeth cleaned. she looks so cute and feels so soft. she's so happy! my mini aussie needed a pretty good rear end trimming and had to many knots behind her ears and carol handled it so well! it looks great and not one knot, even though I previously tried to trim some out and gave her a wonky haircut. she's feeling like herself again! thanks carol! read more

Paw Expressions - Pet Groomers Near Me - Covina, California

Ashley is amazing. She worked with my schedule. My dogs were looking like movie stars. Thank you pet expressions.

The best prices and worker care for animals I found for my loving Critters. And the location is opened convince hours/days Critters happily been going for 8 years now ! Make sure use the address maps for location 156 W Badillo St Covina, CA 91723 United States read more

Found this place on yelp. My babies desperately needed a bath and nails clipped. Was able to get in same day and finished within 2 hrs! Very friendly and awake all the right questions. Super cute spot. read more

This goes to the owner You are very unprofessional. You don't have great customer service (possibly the worse I've ever experienced) . Your employees (god bless them) have great customer service you'll learn a thing or two from them if you at least stop being so stubborn. It's unfair that one visit my pet will be look amazing then the next visit it's like the groomer didn't bother to try . Will definitely not be coming back. Not recommended. Its an affordable place but you get what you paid for . -Unprofessionalism -"sorry we don't do appointment only drop offs" -"yes your dog is so small but over weight so I will be charging you extra" -"sorry but I wont shave him that short" read more

First time bringing my knuckles here and he looks adorable. Carol and her staff did a great job. read more

Paw Expressions - Loved the cut - Pet Groomers Near Me - Covina, California

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First time stoping by this grooming place, very lovely experience. The place is clean and the staff is very friendly . The groomer gave me details of how the grooming process went and overall they care about your pet being comfortable in their place. I'm definitely coming back! They provide express service for an extra fee for those anxious pets! read more

Love this place. One of the only grooming shops around here that I trust with my pets. Carol and her staff are amazing and really nice to me and my pets. The haircuts always look fantastic. One of my dogs is bad so I know not to expect perfection on him since he is a biter. It looks better than any other groomer has made him so I am happy. Definitely recommend to anyone willing to try out a new groomer. Regarding COVID, they are taking precautions so no one is allowed inside the building except for workers. The way they are doing this is to have customers come to the back parking and call to drop off. Love that they are keeping safe precautions to keep the employees and customers safe. read more

I want to thank the awesome, caring people at Paw Expressions!! I usually take my cat and kitten in 1 carrier to get their nails trimmed. The lady was so sweet and gave me this carrier. I really appreciate it and the great service I have always received. Thank you!! read more

Paw Expressions - Pet carrier - Pet Groomers Near Me - Covina, California

Been a customer for over a year. What infuriates me most is they so willingly and quickly took my $50 payment but failed to indicate to me how the appointment went, such as how they shaved my dog so close to his skin that it injured him. Will never return. read more

Very happy with The Paw Expression. Our dogs go happily in for grooming and come out looking fantastic! Its always a good experience for them. The staff is courteous and friendly to pets and humans. Prices are very reasonable. We bring in a Great Dane, Schnauzer mix and a Spoodle. We are so pleased that we set up for grooming every 4 weeks. My dogs were having to be dragged in or running out at 3 other groomers. We finally found the right place!! read more

- It's the lack of accountability and honesty for me. - It's the effortless customer service for me. - it's the lack of communication, time management consideration for me. -It's the fact that my appt was at 8am, I got there at 7:45 AM, and they don't show up until 8:22 and tell me "sorry the girl is running late" - It's the owner telling me a few moments later "we don't do 8:00AM appts" when I have been coming here for almost 3 years and mostly all my appointments have been at 8:00am because that time works best for me schedule. So which storyline is true? Who is in charge of making appointments and why have they not been aware of change in hours in order not to cause inconveniences like these? As a person who works in customer service as well and values the importance of it when running a business, I gave this place 1star. The service is great, I love how they take their time and cater to their dogs needs instead of rushing . My only issue is the lack of professionalism. It's not the first time this has happened which is why I'm making this. read more

Stay away! The worst groomer ever. She butchered my dog and then wouldn't even own up to it. She was extremely rude and kept making excuses. My dog is a 10 month old cockapoo. She kept him from 9:00am to 4:30pm more than likely in a crate the majority of the time and then tried to shave him. Obviously he wasn't sitting still and she couldn't handle him! He has spots that are shaved down to the skin and other spots that are very long. Luckily she didn't cut him. She didn't cut his nails. He looks terrible and was so anxious when he got home that he threw up all over the place. I think it is time for her to retire. Never again! read more

I attempted to contact this business numerous times to inquire about fees and services. I left a voicemail, sent a FB Message (which auto replied for me to text), so I texted as well. Not a single response. Called again the next day, again no answer. I immediately get a text message back from Cara stating she is sorry to have missed my call and how can she help. I immediate text back with my questions from yesterday (already on the same thread!) and then again no response. Wait another hour and again NO RESPONSE. Place does not perform like a legitimate business. Just a heads up, these people seem shady and not worthy of trusting your beloved pet to! LOOK ELSEWHERE and don't waste your time or benefit of the doubt like I did. read more

My baby stitch before after he looks so handsome & they threw it a lil heart scarf for Valentine's Day read more

Paw Expressions - Pet Groomers Near Me - Covina, California

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10/10 would recommend this place to everyone looking for a groomer! They are so amazing and my dogs don't like to be groomed but they do so well here! And my dogs look so good leaving! The service from everyone is so nice! read more

Paw Expressions - Pet Groomers Near Me - Covina, California

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My dog got a haircut here for $50. Its quite bad not going to lie, but It's quite funny when you see her with uneven hair, patchy, and a square face haha read more

Paw Expressions - Uneven hair and square face - Pet Groomers Near Me - Covina, California

I can always count on this location to come through. I am very particular with who is caring and grooming my 3 fur babies so i am thankful i can trust the owner. She is a very sweet lady. I gave a 4 vs a 5 star because my babies have had not so great cuts in the past, but nothing to complain about... also the place is not the nicest, kinda run down but my dogs come home very clean and NEVER a flea or issue. I hear she is moving to another space, i am sure it will be much nicer. Her fees are very reasonable... you should check her out :) read more

Carol and her staff have taken care of our dogs (4 of them) for over 10 years. She takes most of the dogs by apt in the mornings so it gives them time to groom them and pick up in the afternoons. It's not that much of a walk-in type of business, like pet smart or equivalent in my opinion. All her customers have been long time clients. She is very knowledgeable and have been doing this forever. My dogs love her even our crazy Charlie who was found and has a snappy personality. She found ways to groom him unlike others who just said he wasn't cooperating. They also offer teeth cleaning every so often by another lady whom we have used before also and they have been great, prices were more afforadable than our vet. Support the local small business, she does close early when they are done....its just how it is. Call and plan ahead ;) read more

Worst service ever!!! I used to take my puppy here and was a regular customer cause I did love the look of the haircuts after, until I noticed that my pup had come home after a haircut with small CUTS ALL OVER HER FACE!!!! I was horrified and felt awful my baby had to go through that, but I also understood she probably moved a lot when they tried to cut the hair around her face (she doesn't like the loud noises or when someone touches her face for too long) so I was understanding about it and decided to take her back there. BUT NEVER AGAIN!!! My mom had brought up the face cuts on her own review when it occurred and the lady claimed my pup was never even a customer, then when we did take her back the lady said she was surprised we took her back in the first place and that, that was the last time she was "accepting" her. She was the one who sent back my pup with cuts literally all over her face and instead of an apology or explanation she treated us like it was our fault and as if we were ever rude to her. Point is we left immediately and will never return. I ADVISE ALL DOG PARENTS TO STEER CLEAR OF THIS PLACE!!!! read more

Paw Expressions - Paw expressions - Pet Groomers Near Me - Covina, California

Love bringing my pups here. They are so sweet and good with dogs I've been taking my puppies here for a year and never had any issues

What kind of business model is putting customers through a bad experience and then forcing them to remove and very honest review of said business to continue being able to come here? The owner seriously has some ego problems. She can never bring wrong and bring up new issues complaining about them to us as if they have been reoccurring problems. The haircuts here are great, but the amount of backtalk and flat out rude behavior of management is cause to avoid this place. read more

Took my dog here to have her teeth cleaned by Victoria. It was $125 and only took 45 minutes. They did an AWESOME job!! My only regret was I wished we took her in earlier!! Now her teeth are super shiny!! read more

Called at 2:30pm to make an appointment and the lady said she is done for the day and is walking out. What kind of business says they're open until 5pm, but doesn't care to help customers at 2:30? read more

I've been a loyal client of Paw Expressions since Carol,the owner took over. In one word- Excellent! Carol always treats my fur baby with love and always makes him feel relaxed. She is exceptionally knowledgeable and knows exactly how to groom him according to his breed. My boy always comes out looking cute as a button,happy and confident. Customer service is exceptional and she and her staff always make sure you are 100% satisfied. I definitely recommend to anyone looking for an outstanding groomer. read more

My wife and I walked in, I was there all of thirty seconds and I walked out!!! Rude Rude Rude!!!! Don't waste your time . 2/12/17 11:51 am .

Great shop with friendly staff. I called after Issues with my local PetSmart. They were able to schedule my three fur babies the next day. They each had the summer cut in order to prepare for the heat. They looked fantastic! Will definitely return! read more

Called on short notice & was able to take my dog the next day. Super friendly and price is very reasonable. Highly recommend! I will definitely be taking my dog here from now on. read more

Paw Expressions - Pet Groomers Near Me - Covina, California

I am never going anywhere else for my dog's grooming needs. This place is reasonably priced and my dog is groomed so beautifully. She is a rescued mutt but comes out looking like a show dog. Lol. I also just got her teeth cleaned without anesthesia today. Was so worried because my dog is pretty old. I trust that my dog is well taken care of. Extremely caring people who genuinely love dogs here. Definitely a thumbs up! read more

Worst place ever . We don't even know how they treat our pets behind the wall. We just leave them at the groomers but do we really know how save our pets are . I hate this place because Carrol was very unprofessional with a situation that happen with my dog. I wonder how she is still doing business. read more

My Jack Russell Bebe is treated with love and respect here, we love paw expressions and the way she is pampered and clean when she comes back home ! Thank you ! read more

Paw Expressions - Bebe ! - Pet Groomers Near Me - Covina, California

Formally Happy Dog customer. I remember the first day I walked in to this new establishment as a frantic mother of two I panic and walked out the old faces where not there. I went back in and I am happy to say I am so happy I did been going to them for a while they are great groomers they love animals there place is so clean friendly and have a lot of knowledge of animal care. I have two small terriers and they can be a bit fussy they love it there if you need an excellent groomer this is the place. Lilly and Ladys Mother Sandra Lopez Pinelo read more

Today was our first visit . The service was Great and the ladies explain to us everything they were going to do to our Zoey . We will bring her back again soon. read more

Paw Expressions - Pet Groomers Near Me - Covina, California

I'm new to the area and took my 3 Yorkies here all at once. One of the three is very difficult, he had a bad experience before at another groomer in OC. He's so difficult that last time I groomed him elsewhere, a Vet had to sedate him. But to my surprise, Paw Expression was able to groom him completely, and he came out cuter than ever. My two other Yorkies did as well. Definitely gained a long term customer, I couldn't be happier and really appreciate their hard work here! Keep it up! read more

I took my two dogs to Paw Expressions for the first time this past weekend. They did a beautiful job on my terrier mix puppy and an equally awesome job on my English Bulldog. We will definitely be back! I loved the little scarf they put on my boys! read more

The first time coming here and they listened to exactly what type of cut I wanted! Previous groomer gave my dog back looking like a rat. They were so nice here , I will definitely be bringing her back. read more

I wish I could put zero stars.!!! Had a 10:00 apt and didn't get my puppy back until after 5:00!! Worse service ever. Manger is rude as heck!! I walked in at 4:30 demanding my puppies and she said only one was done. I then asked for both of them back she was still trying to charge me the full price!!! Ridiculous place never again!! read more

Awesome, Carol the owner is the most wonderful woman this world could have. I took my Cocker Spaniel Bart to her and did an amazing cut I would highly recommend her and her staff of great people, they know how to groom your pet and go the extra mile read more