I've been here a few times now, and the only reason I'm giving two stars instead of one is because my manicure turned out decent. Unfortunately, this was hands down the worst pedicure experience I've ever had. I have a broken toenail with acrylic on top. During my pedicure, the technician broke off half of the acrylic and left the remaining portion completely uneven with the rest of the nail. Anyone familiar with acrylic knows it's significantly thicker than a natural nail so it's extremely noticeable--and there's no way it could have been missed, as she had to polish directly over the uneven surface. I tried to point this out and asked for it to be fixed, but due to a language barrier, my concerns were ignored. I left with a toenail that looks terrible. Even my husband noticed it immediately when I got home--without me saying a word. To make matters worse, my $60 pedicure somehow turned into an $86 charge at checkout. I received regular polish, so the only explanation I was given was an upcharge for a French tip, it $26 for French polish is absurd! Overall, a very frustrating experience. I won't be returning. read more

Let's start w the good-- abundance of colors massage chair Now the cons-- Nail tech turned the massage chair off Shape terrible- wanted almond and it's way to wide and thick Bubbles under SNS RUDE Pedicure chipped after one day in the corner. Nail tech fixed it however said "I told you don't wear those shoes" NO it was his application, not my flip flops Will NOT be back! Do not recommend. Maybe I got unlucky with the techs I got but I won't be back. read more

Wonderful staff and great service. I have closer salons near me, but they are the best and worth the 30 minute drive. I highly recommend the builder gel. Selena is wonderful and David is great with pedicures. read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

I should have heeded the reviews. Very poor quality gel nail products and manicure. I would not recommend them

My nails turned out great and the nail tech was very detail oriented. They were very nice and had great service. I definitely recommend!! read more

Pavilion Nail Lounge Milton - my nails - Nail Salons Near Me - Alpharetta, Georgia

Thank you David... you did an amazing job on my pedicure today! You and your team made me feel very welcome

HORRIBLE CUSTOMER SERVICE.... Wayyyyy too high on prices and nails are not worth it ...came out with my nails looking like bubblegums! The lady never asked me how long or short I wanted the nail , when I saw she had cut 3 nails short when I stopped her and tell her I wanted them to be a bit longer she gave me attitude and told me she had to take them off and re do it , MIND YOU she had ONLY CUT 3 nails so basically she would of had to Replace 3 nails . Well at that point I don't like confrontation so I let that slide , at that point I just told her instead of doing French tip just to paint them white bc I don't like short nails with French tip SHE DID THE FRENCH TIPPP bc she swore they were gonna look better with French tip , on top of that they were washing my feet with cold water and they just ignored me when I asked them make it a bit hotter ....at the end the lady was in a rush for me to pay and kept asking me for my card but the lady who was doing my pedicure was not done , so basically I paid $244 for SNS a pedicure and my 5 and 7 year old " manicure " not really a manicure they just painted their nails she didn't give me a receipt or anything and tbh I was in a rush to get out of there bc they made me feel soooo uncomfortable and not cared for !NOT TO MENTION THEY TALK ABOUT YOU IN FRONT OF YOU IN THEIR LANGUAGE!!!! read more

Pavilion Nail Lounge Milton - More than 100$ for this - Nail Salons Near Me - Alpharetta, Georgia

My sister and I went to the Pavillion New Lounge Nail Salon and had a beautiful peaceful experience with Peter, William, Mary, Robert, and the the tech that does lashes, brows, and other beauty services. We were sp pleased with every aspect of service. Everyone was kind and awesomely professional. Hats off to you all from beginning to finish. Magnificent Job! Way to go! God bless you all. Edith and Valorie. read more

EXTREMELY, RIDICULOUSLY OVERPRICED!! I paid way less in Newport Beach, California than this place. So what if it's in Alpharetta? They didn't do one thing more than other salons. As a matter of fact, I addressed to the nail lady over 25 times how much I hurt. She was real sweet, nice & all so I wasn't gonna say anything. She did a good job just like many of places I've been to. However, the outrageous base price of $47 that's already the highest compounded even more with $5 for tips, 15 for a tiny white leaf on a finger that was not mentioned in the beginning, totaling a hefty $67 is EXTREME!!! Beware when you decide to go to this Pavilion Nails. They won't tell you what services actually costs. They wait to finish and stick you with their plus this plus that plus everything else in between that does not cost anything elsewhere. HIGHWAY ROBBERY!! read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

The new owner is so rude. Hindering old customers when they request service from someone they knew before.

So this is a brand new nail salon near Target. I will say the two other nails shops before have been terrible but this one had a nice chandelier and was really large. I had about a five minute wait during that time I love selected my color. I will say the majority of the colors were SNS and there were just a few choices of regular and gel colors. Before I get too far in the review let me say they were not busy at all on a Sunday probably bc they just opened a couple of weeks ago. That said there was definitely COVID friendly standards in place. You have to sign a waiver, sanitize your hands and do a temperature check to get signed in. You must have a mask and all employees are masked as well. Social distancing is in place. I was brought to a chair and it was of course it was brand new with a full chair massage that was nice and strong. I was told to wait another 10 minutes. I still haven't been presented with a price menu but was offered hot tea, water, or sodas. I asked for a Dr. Pepper and received a can and ice. So my service I chose was a pedicure only- I always start with that. Oh side note there is a grand piano that plays itself if you life that kind of thing. So my pedicurist was David. He was ok. A little rough for me at times but nothing horrible. Probably just because he is a guy. I just got the regular 30 pedicure. I like to start basic and go up from there. It included a sugar scrub, callous removal and being massaged with a stick! Interesting lol. All in all besides my long wait (I had no appointment though just walked in) I would come again for the clean new salon. read more

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New owner is unbelievably rude! Yelled at staff for saying hi to us when we first walked in! We have been coming here for four years and have never had such rude customer service. So glad Andy, K, My, Lisa and David are still there but the new owner is unkind. He belittles the staff that has been there for a long time, and treats his new staff with respect. So awful to watch! read more

I've been here a few times now and love it! It's very clean and pretty inside. The staff are very nice and accommodating. The owner made sure everyone was enjoying themselves and had their beverage of choice. I've gotten gel and sns here, both were done very well. I'm happy with the results! I got my upper lip waxed and it was a lot better than the last place I went for one. The owner played the piano while I was there last, he's very talented. They are efficient at handling a busy Saturday crowd. There was someone dedicated to cleaning and sanitizing on saturday read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

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This place is a must. I was traveling and so glad I stopped in for manicure. Excellent ambiance they take pride in their work are meticulous overall a great experience. read more

Last night was the last time I waste my money at such a rude and entitled nail salon in Alpharetta. Please don't come into this establishment looking the least bit of homely nor polished or they will assume you are broke and treat you like trash. Nail tech was rude and several of my nails 3 to be exact are crooked. I asked to be corrected and all she did was file them to one side. They are still crooked, but when I tried to speak up I got talked about in their native language. The nail tech was rude. She was so rude that she passed me off for my pedicure after she made a statement about my nail cost and insinuated that " her last client" was displeased with their nails and she had to make me " aware" of the cost of my nails and design. I used to like this Nailshop , but now not so much. read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

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Michelle is your go to girl for SNS! Her attention to detail and skills are incredible. You can tell she has many years of experience by her efficient and artistic ways of doing nails. I highly recommend everyone to see her. She has become my favorite in that area. Incredible grateful to have been place in her hands! read more

Pavilion Nail Lounge Milton - SNS Mani - Santa Color - Nail Salons Near Me - Alpharetta, Georgia

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Horrible customer service my nails look horrible not what I asked for. My nail tech was rude and took FOREVER to do SNS! Horrible experience. I now have to spend more money to get my nails fixed. I DON'T recommend at all! read more

Rachel did such a great job doing my nails... She is really delicate, and takes her time to do the design, shape and nails the right way... Loved them read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

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Check your receipt they add charges. I would rate nail tech as as a 1 or 2, they have switched owners since they opened. Attitudes are terrible but a few girls were nice friendly at the beginning but most ofvthem are gone with previous couple that opened. I'm not going back as I think they need more training. My nails were done yesterday and my daughters too original total was 55 ended up with extra charge and my daughter had glue all over her fingers @ 15 years old she knows the difference between good and poor job. The only reason we have tried his place it's because our original place close down due to COVID. So this was the first place I ventured out in the spring of 2020. read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

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I started coming here back in January and my first initial thought was I LOVED this place! It was new, clean and overall super nice especially ambiance. It is overpriced, and the service can be hit or miss. My very first experience was not so great but at the time -Sandra the manager was AMAZING, very helpful, and accommodating. Eventually, I met My nail tech Michelle, who was ALSO AMAZING- she was highly recommended on the reviews, she is detail oriented and so so sweet. I drove 30-40 minutes to go get service done by Michelle and also Sandra because they both made it so welcoming and such a great experience everytime. However, for some very stupid reason- Sandra was let go, and a new manager was hired. My first impression of this new manager was not that great, he didn't know anything about nails, he was upbeat but to the point he was rushing. Within being there for 5 minutes, 3 of the minutes are the steps of checking temperature, singing in on the tablet then filling out a sheet. I was looking at the colors and not one but two people back to back came up asking "did you find your color?" "how can we help".... granted that is nice, but I already let one know I'm fine I'm just looking so like leave me alone? I felt rushed until the third person being my nail tech came up and eventually helped me out. So, from the time walking in, to the time I'm sitting getting my nails done- is was chaos. Once I was seated - a panic broke out because a customer who got things done, didn't pay. so the manager was looking out the door and doing all these things - that Just all seemed super unprofessional. however, eventually the woman did come back and pay. Not soon after, a mother and daughter walked in, and refused to sign the CDC form they have after you take your temperature (it is a bit much but its also understandable) the mother and daughter ended up walking out. Not only did the manager but as well as the other workers there start complaining out loud about how they have to sign it and all these things -which was highly inappropriate. These were just a few of the things that happened in my 1 to 2 hour service there. The environment and the vibe was something I did not want to be in, it was uncomfortable, it was annoying, and if not for Michelle being great I would of also walked out. I I mentally was just taking notes and I waited to write this because I really only went there for Sandra and Michelle, so once both left I decided to write this. I don't know who owns this place, but they don't know how to run a functional business. They not only let go of the best manager I have ever witnessed in this service, but also lost their best nail technician. In the months of going, it seems less and less staff is there. Only to hire a manger, that doesn't know how to manage- the technicians their also were talking back at the time of my appointment because they were also frustrated with the managers lack of proper management. I no longer recommended this place in the slightest. read more

Very rude customers and the nail polish chipped like 2 days later. My friend was given attitude when she went to fix them. Overall, not a good experience. read more

The worst nail experience. I went in to repair 2 small chips in my nails because I couldn't get into my regular salon. They cut the sides of my nails down and filed them making my nails look crooked and uneven. Now they are awful and lumpy uneven. The owner came over and said I fix and started making the shape worse. And asked me to pay $52. I have never had such a bad experience. Now I have to go to my regular salon and they will have to cut my natural nails down and add tips to straighten out my nails until they can grow out again. read more

Great Nail Salon! My is great! She did a mani pedi for me and I was very impressed! You should come here! It is a great experience

I like this nail salon because the staffs are friendly and helpful! Definitely will go back to the salon!

Maybe the owner don't know but the staff are treating the costumer really bad and bad actitud ! Went over because the owner make my appointment at 6:30 I show up at 6:38 and the treat me really bad even I was really scared of this 2 girls. I was trying this place but sorry go back to posh nail salon read more

My first visit to this location was AMAZING!! One of the absolute BEST Customer Service experiences that I have received in the Milton area. I will definitely be back. LOVE MY NAILS read more

Pavilion Nail Lounge Milton - Nail Salons Near Me - Alpharetta, Georgia

Review for SNS dip and manicure* I have to agree with other customers that state that the nail techs are nice, but they don't care about doing a good job. My tech was an older gentleman that could not see well and had glassses on and kept pulling my hands closer to the light clipped to the table. I wanted my nails cut down and instead of using the nail clippers, he used the nail file which further damages your nails. He also didn't take the cotton all the way off before using the electric nail drill to take off my SNS and it ended up whipping wet cotton at my face. As he continued to use the electric drill, he started to get too close to my cuticles and skin and cut me several times. He also used his long nails to push the cutiles on the sides of my nails down and kept doing it. It's not sanitary. I was clearly in pain, I woke up this morning and while washing my hands started feeling burning on all my nails that are very damaged. I went to pay and the lady at the front desk said it was $57. All I got was a bad manicure and 1 polish dip. She never even asked how my services were. I will never go back to this place and if I could give them negative stars, I would. read more

I had a bad experience 2 days ago and am disappointed and surprised Kevin hasn't seen my 2 emails yet to reply. I even told manager on the way out while checking out that I sent one. I've been loyal since you opened eventhough I don't think it's as great as it was when Sandra was there managing the salon. read more

Best nail salon in all of Milton!! I'm very picky and Every nail tech is talented with whatever you desire they execute!! Adam is the owner he's so nice and pleasant! Check them out you won't regret it! read more

I really hoped I didn't had to come back here and have to leave another negative review but sadly they still haven't fixed their mistakes. I came in yesterday for both a pedicure Gel and manicure SNS. *DAVID* did my pedicure and he was chill and nice but on the other hand *KEVIN* was very mean to me. I had him before and he never treated me like this, so I'm not sure what was the matter with him this time. He kept telling me to relax my hands which I did and he got super upset and started mumbling in his language and gave me a mean stare and I kept saying I'm sorry but I am relaxed and he kept being mean and handling my hands very rough and was doing his job very fast, so he did not did a good job on my nails and they look all fat from all the powder he put, even tho I told him to fix it and he didn't. I almost wanted to get up and leave and not pay for such a poor job but I didn't. So I am sadly disappointed at this place and I will NOT be returning EVER AGAIN. If you want the costumer to relaxed, you cannot treat them like this and yet expect them to relax, I mean c'mon! This place officially lost a costumer and If I could give them zero stars I would. read more

They are awesome!!! Nails and service is perfect I love them and I will definitely come back

Worst nail experience ever. DECEPTIVE PRICES! They are a scam and try to add on different prices for your nails ($3 for shaping, $5 for removal of nails, etc). Cheapest pedicure is $33, 15 minutes is not worth your time. Poor attitudes and they talked about you in front of you, not very professional. Will not be back, very disappointed. Not worth your time, go somewhere else and save your money for a better experience. read more

This was the first time going to pavilion in Milton, usually i go to the one in Woodstock and they provide amazing service so my expectations were semi high already. The workers at the Milton location are nice whatsoever the service i was provided for the price was extreme. I was charged $90+ for French tips with acrylics medium length and Ik acrylics are pricey so i was expecting high but not that high. Not to mention the need for more coats bc i can see blotches, there's a hair stuck inbetween the clear coat on my middle finger, the line work is overly thick and not proportional, and two of my fingers bleed from the drill. read more

They did an amazinggggg job on my nails last year for my birthday and I love them , but they are a little pricey . They do great work .

My first time here! Amazing customer service! Timmy was great he did my SNS set. He pays close attention to detail and very friendly.

Good service. Funny conversation. My nail tech was name Tino and I recommend him again. Overall has a great experience.

My third visit today and THIS is my new nail place for sure. My pedicure lasted so long ! Never wait, they bring me a water, my nails look great, and its so clean!! They have a designated lady who cleans front to back every day! Alpharetta/Miltons new nail salon gem. read more

I just moved to Alpharetta with my husband 4 months ago and there are lots if nail shops in the areas tp try but the service here has been by far the best. I highly recommend for both men and women. read more

This was my first time at Pavilion. Upon arriving, I thought the staff was nice, helped me select a color, etc. My pedicure guy (don't remember his name) was not very good at painting toe nails. When I left it looked about the same as if I tried to do it myself. He didn't clean up his mistakes. Because I was in a hurry to get back to work, I let it go. I will say the pedicure started chipping within 5 days, which is something that almost never happens. I got a gel manicure as well. It has been 1 week and it's also chipping. Bummer. The thing that turned me off the most and reason I will not go back is while I was getting my pedicure, I saw a lady sitting in a pedicure chair in the corner, shoes off, mask off, picking her nose. Not just a little, like fully picking her nose. Guess what..she's one of the nail techs. The next lady that came in for a pedicure got her as her tech. I can't get that out of my mind. Sorry I wanted to like this place but nose picking is a no no. read more