I do love my car, but the overall experience felt a bit rushed. Before the sale was finalized, the…read morevehicle had not even gone through make-ready yet, and I repeatedly asked for the inspection report beforehand but did not receive it until after signing paperwork. Since I was coming from out of town, they offered delivery, which I appreciated, but it seems the dealership already knew the brakes were bad prior to delivery. You would think a Mercedes-Benz dealership known for high quality would make sure every vehicle leaving the lot is in tip-top condition. The manager also never followed back up with me regarding the brake concerns. Had I been given the inspection and full information upfront, I would've appreciated the opportunity to make that decision beforehand instead of after the purchase was already completed. Overall, I love the car, but communication and transparency could have been handled much better.

Since I can't add a new REVIEW to google just edit , let me add my REVIEW here …read more. THIS HAPPENED TODAY 3/19/2026 I do not appreciate receiving a call under the pretense that there was genuine concern about how I am doing with my recent vehicle purchase, especially given the serious mechanical issues I experienced shortly after buying it. What made the situation even more disappointing was that the conversation quickly shifted to asking whether I would be taking down my review. That approach feels disingenuous. Reviews are requested when the experience is positive, so it should not be an issue when a customer shares a negative experience that reflects what actually occurred. Additionally, being told that I "have my vehicle because of you" was both inappropriate and dismissive. I am the one who went through the credit process and will be responsible for making the payments. Statements like that come across as belittling rather than helpful. My interaction with Hany Sharaf has been one of the most unprofessional aspects of this entire situation. This experience has not reflected the level of respect or customer care that should be expected. I would have preferred a genuine effort to resolve the issue and ensure customer satisfaction, rather than being pressured about a review

Fabian is a 10/10 professional. I purchased a manual 98 4Runner about a month ago. Since purchase…read moreI've had the car fully looked over by trusted mechanics, who were impressed with the upkeep, and attention to detail by the Yota team. As someone who's not mechanically inclined, I had to put some faith in the seller, and thankfully Fabian didn't let me down! Yota has been more than happy to offer any requested maintenance pre and post purchase wherever they can. The way I see it, a dealer that isn't high volume relies on consistently happy customers, and isn't buying cars that they aren't confident they can sell!

Before I get started on the negative review, I want to share a phone number and email address with…read moreyou for the State Comptroller's office because you will need it. He is going to take your monies that you pay for taxes, title, registration and float it. For me he did this for almost one year. I got my tags today, 2/5/25, I bought my Lexus on 2/29/24. Texas State Comptroller email is CID@cpa.texas.gov or you can call 800-531-5441 ext 3-8707. Now for the review. Like I mentioned earlier, I purchased my Lexus on 2/29/24. When I test drove the SUV, it was exactly what I was looking for and the price was not bad. On the day that I went to pick up the car, I was told as he handed me the keys, not to worry about the check engine light that was now on, that he would fix it. He had to order a part. The car needed to be inspected so if I could bring the car back the following week, the part would be there at the shop to replace, then issue would be resolved so the inspection could be done. The following week, I took the car in as he "had" the part and could get the car inspected. When I picked up the car 3 weeks later.... he said, not to worry about the check engine light, that after driving it for 300 miles it should reset itself. Well that day never came. Then the absolute bold face lying and lack of integrity became a weekly thing for me deal with. I could not get the guy to get my plates. I would call, oh the plates will be here on Wednesday. Wednesday came, no plates. OK the next week the plates will come. No there will be no plates, the paper work was done incorrectly. Had to get the person who sold the car to Alex to re-sign the paperwork, A month later, please come in and sign the transfer paperwork again. OK your tags will be here next week. Next week never came. The inspection was an issue, the car would not pass inspection due to emissions. They needed a new catalytic converter, then a new gas cap. He kept my car for a month. When I got the car finally he says to me, if the check engine light comes on, don't worry...blah blah blah. Sure enough, 2 miles down the road, the check engine light came back on. When I got the car home, me and my son in law, got under the car and low and behold, there was no new or even a used catalytic converter that had been replaced or even a new gas cap. Again, don't have inspection, so I cannot get the tags. Every 60 days I had to drive down to Yota Ranch to get a new paper tag. He was like bring the car in next week every single time we spoke. The whole purpose in having the car is to drive it, right, not to park it at the dealership. I am telling you, the man did not touch the car mechanically. No way. Now it is January 2025 and I still had no plates. Took my car in and left it for another 3 weeks. Came back to get it and was not fixed. Had to threaten him with a fraud report to the state comptroller to get the tags. Lucky him that there was a new law in Texas and he did not have to have an inspection any more. He offered to comp me the TTL money back but of course that was a lie but I got my car back and I got tags today 2/5/25 on a car I purchased on 2/29/24. For the love of God and all things holy, don't buy from this shady establishment. And trust me when I say he is evil. The guy is pure evil, just check out that horn on his head. You will then understand.

The team of extraordinary people At Driven Auto Sales are amazing!…read more I sent a few friends here even and all of them have been very happy with the experience with the best condition vehicles you could think of and a great selection from top to bottom - great place Keep on keeping on

Great people and business! They did whatever that had to do to approve us! Of course thank you to…read moreour salesman Alex we appreciate everything and I will always recommend this place to everyone! You can tell they cared about you and the business:)

Joe at Zoom ATX put a lot of care into ensuring that the car I ended up buying was road-worthy and…read morerunning well. He even had the cracked windshield replaced after I bought it by a glass shop down N. Lamar. Despite my having bought the car explicitly "without dealer warranty," a week after I'd driven off with the car, I had doubts about the performance of the engine, and he took it out for a drive to assess it himself. Zoom ATX is a veritable "mom-and-pop" business, so this is their livelihood - not corporate, so they have to care.

We were in the market for a car, and we needed one fast. A friend recommended Joe at Zoom ATX and…read morewe called him that day. He had us come check out the multiple vehicles he had available in our price range and gave us a great deal on a Honda Accord I fell in love with. Later when our tags came in he installed them for us and did a quick check over on the car to make sure it was doing great for us. They've been nothing but helpful and polite and if you refer a friend they even give you a little cash!

These guys sold me a car on a Saturday and less than 4 days later it breaks down. The guy who…read morehelped me with the car promised if there was ever an issue to bring the car back and that they would fix it. I dropped the car off and true to his word they fixed it. They told me it would be done by noon and I didn't get a call until 4pm. He tells me I have to pay for the part before I can take the car home. Problem with that is the part was messed up before selling it to me and wasn't discovered until I got home. I told him that it wasn't good business to promise to fix the car on them, just to turn around and charge me before I can take the car I just got. Then the "manager" comes arguing with me because I signed the contract. And as is was displayed before I signed. I told him legally he isn't allowed to sell a lemon to me. He responds you shouldn't have signed and we have a no refund clause so it's final. If I dont pay he would take the part back out and tow my car to my house like that. Funny thing is, to tow to my house would cost more than the part. DO NOT BUY FROM THIS DEALERSHIP. They are full of lies and the guy who sold to me keeps telling me 1 thing and the "manager" is telling me another. I'm gonna go back up there tomorrow and talk to the owner. This is horrible customer service!! Camera back the next day and was told yesterday's offer was no longer on the table. They were giving free labor now they are adding labor cost to the part that was broke. Smh you can't make this stuff up

Great service! Very kind and make you feel like family! Great prices and will work with you! I will…read morebe coming back!

See Michael Amato if you want a sale at your pace and excellent follow up after the sale!!!…read more Brenda

Horrible experience…read more Bought a black 2023 Honda CRV on May 4. This review is under a pseudonym but they'll know who I am. The manager, Robert Furcinitti, had a sales associate bring me a sheet of financing options with a "7%" interest rate. I immediately knew from looking that the rate was closer to 20%, and I voiced this immediately. The sales associate, Arlie (spelling?), assured me this was a 7% interest rate in response to my concern. Not even close. So I asked for Robert, who came in and gaslit me that the numbers I was looking at were accurate. I pulled out a financing calculator and showed him 7% would be about $100 less per month than what he's showing me. He backed down, got a new paper with new payments, and sheepishly acknowledged he "made a mistake". Sure you did. The amount of money he would have grifted me out of was about $6000 over 5 years. When I purchased insurance through their partner, [removed as part of edit] and Pronto insurance, they assured me they would "prorate" my insurance if I switched. There was a surprise $84 fee, meaning I was charged $110 for 2 days of Pronto insurance, PLUS the ~$170 fee for the insurance agent. Every step of the way I was deceived and mislead. I had to call Honda itself about the dealership and we're working through what to do about this. UPDATE: I at least got them to recover the $84 fee, but that's no thanks to Howdy Honda. For that reason I've removed the name of the insurance agent from the review.

I recommend this place to every one... Alfredo is so…read morefriendly and to give always give quick response and he will satisfy the customer... Very Good customers service....

Quick response time! Excellent customer service. And the fact that they had a tow trucks that…read moreeasily fit into a parking garage with low clearance was a LIFESAVER after trying others who could not accommodate!

My wife and I had been looking for a specific car for a while but couldn't find a good deal…read more Finally, it popped up at ATMC and it was the best deal in Texas. We recently had our first child and couldn't get away for very long but we called Johnny and he set everything up so the transaction was quick and easy. The dealership is ideal for shopping in the winter too because the entire inventory is indoors and has the cleanest cars I've ever seen! I highly recommend A Town Motor Company for your next vehicle! Steve

I wish I had found this place in the past. I came across this place because they had the car my…read morewife was wanting, so we went to check it out. Driving up I was surprised because there were no cars outside. They keep all the cars inside the showroom-type garage, which was very impressive! All their cars are very clean. I dealt with Johnny and he is a very good guy. It was nothing like dealing with your normal "I just want to get you in a car" car salesman. After this experience, I am sold! I will always deal with Johnny and A Town Motor Company for all my car buying moving forward. Thank you Johnny for everything! You'll see me again when I'm buying my next vehicle!