The keys for our 30-year old faithful car intermittently failed to turn in the ignition, and our trusted Subaru mechanic Steve (at Barsotti's Auto Care) helped me get the key code and a new key. I needed to make several copies, and he recommended Paul's. I called ahead of time to find out their prices, which were very reasonable. Chip helped me, making several car keys and house keys, which all worked great. Both the person who answered the phone and Chip were very professional, helpful, and pleasant to work with. This is an old-fashioned service-oriented store I appreciate a lot, and I highly recommend it. read more

I needed a locksmith who had 'blank' keys for a 1974 VW bug. I used Yelp to bid the project out. Only two people responded... The first one asked for a photo of the key... I texted it... crickets (no reply) for 3 days. Another one who said they were mobile and would come to my house and make a duplicate for $100 (flat rate charge). IF I needed another key or keys they'd be $50 EACH. My response was LOL. I'd previously called a VW dealer... they only sell the modern keys... don't make any keys. No places like ACE hardware or Home Depot has the blank keys for a car that hasn't been made in 50 years. Got it. Finally a locksmith (most are mobile now) called back... he was on the road between jobs and said he didn't know if he had the blanks but I sent him a photo and he said he'd check when he got to his destination. In the meantime he recommended Paul's Safe and Lock... a brick and motor store on Cirby Way in Roseville. I called them, they confirmed they had the blanks and said it'd be around $6.00 per key ( I wanted 3 keys). I drove there and they were AWESOME. They had to tweak the copy they made of my key and then made two more afterward. I bought a couple of other things there and was SO PLEASED with their service. read more

Paul's Safe and Lock - My key for making the duplicates I needed. - Keys & Locksmiths Near Me - Roseville, California

Like so many other reviews, I've got to say Paul's is just great! Had three antique slot machine doors that needed locks/keys replaced. Checked the reviews and went to Paul's. Employee Chip pulled the three new locks from their stock and had all of them installed in less than 1/2 an hour. AND, at a VERY reasonable price. Got home, and they all worked perfectly. Thanks again, Chip, and Paul's! read more

Paul's Safe and Lock was highly recommended to me for some specialty keys I needed made that were for my Airstream travel trailer. I was so impressed with their customer service, their professionalism, the incredible store, and how they treat you like family the moment you walk in the door! They went above and beyond in every way. This is my locksmith & key maker for life now. read more

Awesome shop and owner! Got me a duplicate key in 5 minutes for reasonable price. The real deal!

The staff was so helpful in getting my son's car key cut for a broken FOB. Quick and friendly service!

These guys are great! Excellent service. Fair prices. They are honest and have great customer service. Helped me fix my gum ball machine. I will use them again and will recommend them. Love supporting a local business! Thank you read more

A locksmith is one of those professions you use once in a blue moon, or at least I do. However, when you do need one, you want to be assured they have the skills to get the job done! The group at Paul's Lock & Safe are exactly that, knowledgeable professionals who are already steps ahead of you as soon as you start explaining the problem. I highly recommend the folks at Paul's Lock & Safe! read more

Was able to repair card door lock once I removed it from car. Provided new key fob and program it or car. It was convenient to be able to go to a store rather than schedule a mobile locksmith. Nice work at a fair price. read more

Great people Needed a few extra keys for my E-bikes batteries and they were able to duplicate them with no problem. Dan was very friendly and helpful, I appreciate good customer service as it seems to be on the decline these days. read more

Just wanted to say how great this place is. You don't come across many brick and mortar locksmiths anymore and they were very fast, efficient and friendly! They took extra care when I tested the keys myself and one wouldn't turn over (despite me watching and seeing it worked before). They realized that the system was wiping the old key details every time they programmed the next one. Fixed that too! And you can't beat the price - spent the same amount I would've paid for one key at the dealership for cutting two keys and programming two remotes. Happy to have working remotes and extra keys for my car! read more

Just used Paul's Safe and Lock and was very happy with their service. Was greeted promptly at the store, told all my options, and booked an appointment for the next day. The installer Dan was professional, courteous and knowledgeable. Would definitely use them again. read more

Just needed an additional key made for my fire safe, which I bought from Home Depot, years ago.

I tried four other places, including the big hardware stores, and not one could cut me a key for my padlock. Paul's Safe and Lock got the micrometer out, shaved a blank, and then cut a key that works perfectly in the padlock. Also, the original key had no markings on it to help find the blank, and I did not have the lock with me. Most definitely will be back! Thank you! read more

The rudest staff I have ever encountered. Did not great me when I walked in and when I asked them a question they were rude. I won't be back. read more

Its so hard to find a storefront locksmith in the area. Most are mobile locksmiths these days, they dont answer the phone, have irrirating intetnet estimates etc. These guys are smart, efficient, fair and overall awesome to work with, old school likability... They should appear in 1st place when searching but simehow do not... AAAAA++++ AWESOME.. read more

All keys for my 20 year old Suzuki motorcycle degraded until only 1 was working - unreliably. 30 minutes at Paul's and I left with 3 keys that worked like the day the bike was new. Expertise. Craftsmanship. There's no replacement for these qualities! read more

I'm so grateful for Anthony figuring out my Lectric bike spare key issue. If you are coming in for any e-bike key issue BE SURE TO ASK FOR ANTHONY. I was getting the runaround from the manufacturer and he had the solution Very happy! read more

Went here for blanks to make some copies, won't sell them without a locksmith license. Ok, that's weird. In store selection of anything is pretty much missing. I've been here twice and gotten pretty terrible customer service for being one of the only locksmith shops around. I'll be ordering online rather than spending my money locally I guess. read more

I have a really old 2001 Kia Sportage , and had a hard time trying to get the old key copied since it's super long and worn . Paul's safe and lock was the only place out of 4 I went to that was able to copy my key. So happy I was referred to them. They even made a copy of my house keys all for great prices. Highly recommend. read more

Best of the best!!! Difficult to find old-school locksmiths in key making places like this. These guys are fantastic. Cannot say enough good things about the shop it is the best in the area. read more

I needed a copy of my motorcycle key. I went to every hardware store I could think of, none of them could do it. I called locksmiths and they either didn't return my calls, or would charge me about $100!!! I called this place, and it was no problem at all, I went in and they made a copy quickly and at a much more reasonable price, actually the price was pleasantly surprising. I was very happy with their service. Please keep these guys in business, I'd go no where else for this kind of need. read more

He couldn't help me with the job I needed to get done but gave me the most wonderful referral rather than leaving it at "I don't do those jobs anymore." Thank you so very much! read more

Easy to find (corner of Cirby and Vernon). - plenty of parking - great, friendly customer service - they also sell and install homes safes! They are my "go-to" from now on. read more

Review is actually for them being straight up & referring me to a competitor. I needed my gun safe drilled open. Paul's was the 4th locksmith I'd called, after the first 3 either had no interest or said it was out of their wheelhouse. Paul's (I don't recall the actual employee with whom I spoke on 4/12) gave me the name & # of a gun safe company who could assist me, and did so exceptionally as my request was beyond their abilities. I have to give recognition for them putting forth effort to a person who wouldn't be paying them a dime (by no fault of their doing). In this age, good business & common courtesy deserves a tip of the hat. read more

I would give more stars if I could. I came here a couple of years ago on recommendations of several neighbors. They fixed a pin in my door lock, no charge. This week, I went in because my car key fell apart. The locksmith noticed that screw was missing. He replaced the screw no charge. Businesses do not do that anymore. Paul's is an honest and rebutable business. read more

It ended up being mostly okay. The guy never was able to get my lock open. He gave me the combination, and I will try when I get time. But then he asked an adult what to charge for a "lookup". Fortunately the adult told the child that they would not charge me for failing to open the lock. I was getting ready to be really passed off. Even if they had succeeded, what were they going to charge to give me the combination for a $5 Master locker lock? If I owned the shop, that is the sort of thing I would do to win customer loyalty. If they had succeeded, I would not have minded paying a dollar or two, but I certainly would not have gone out of my way to return, either. Now I really want to know what they charge for that little service, when they succeed in opening the lock. read more

Paul's Safe and Lock - Daily Frustration - Keys & Locksmiths Near Me - Roseville, California

Quick, accurate, helpful, and informative... that's how I'd describe them. I just went in for a mailbox key copy, and they did a great job. Thanks! read more

This business is the greatest! I contacted them when I had a quirky situation where I was missing a key & needed to remove a box asap. Right away, they connected me with Max- who is a master locksmith who figured it out on the spot after only sending a pic! He respected the box & removed it safely without destroying anything. He even shared the history behind the box- He is a true gem! I am beyond impressed & forever grateful. While other business would have passed me around or brushed me off, Paul's took my call, listened to my situation and immediately connected me to the most skilled person. I highly recommend! read more

Paul's Safe and Lock - City of Oakland alarm box - Keys & Locksmiths Near Me - Roseville, California

Great service. I drive from Folsom to use this lock smith. Had an after market transponder to start my Tundra. Anthony said it would be a challenge, but he would try difference things to fix the problem. He successfully made a key with the transponder built in. I will to use Paul's Safe and Lock forever. Nice people also. read more

What a great business! We were looking for solutions for fixing a broken key so I came on Yelp to find a locksmith. Emailed my question via Yelp's messages and George responded to me promptly. I went into the store yesterday and was impressed with the great customer service. George is so friendly, patient and helpful. Would definitely come back! read more

As a realtor when I get keys made they need to work - paul's is where you need to know that's gonna happen right the first time every time. Highly recommend these guys. read more

After another auto locksmith was unable to program my new OEM Mazda CX-5 key fob (he claimed it was an "after-market" product), I considered returning the fob as defective. But first, I went to Paul's to see if they could get it to work. When I arrived, Danny immediately took the fob, said it was OEM, not after-market, and went out to my car. After 2 unsuccessful attempts (which reinforced my belief that the fob was defective), he did not give up but "did some more research" until he was able to successfully program it -- something about "pumping the brakes." Not only that, but the fob key cutting was much less than I was quoted because it did not require a laser cutter. I would definitely recommend Paul's to anyone requiring key fob programming and key cutting! read more

Solved my car key issues. Cheaper than going to the dealer for new set of keys. Honest work and fair price

Dan was great. He gave me a new key fob replacement for my 2011 GMC Acadia. I had originally purchased one about 6 months ago and for some odd reason, it just did not work one day. Went back to Paul's and Dan gave me a new one, just like that. I had placed a review back in December for their amazing customer service but Yelp would not let me update it. read more

First visit was to replace the whole lock on an old vending machine. The staff was friendly and quick to help, had just what I needed and sent me on my way with a smile. Today was my second visit just for two keys cut. Once again I experienced quick, attentive service and best of all competent! Thanks a ton! read more

Went to Paul's today, it was far from my home but it was well worth the drive! George was so kind, accommodating and runs a business the way all businesses should! He listens to what you want, tells you what he can do to help you get what you need and makes it all happen seamlessly. I was there for 10 minutes getting one specialized key and one mailbox key. I wish I needed more keys, just to give him more business!! The topper? He backs his keys!! If the key doesn't work, bring it back and he'll remake it or refund your money!! Home Depot won't do this!! Thanks George for providing your service to our community. I highly recommend this business to everyone. They sell safes and lots more!! read more

SUMMARY: YOUR GO TO FOR PROGRAMMING KEYLESS REMOTES I spent nearly two hours at Sacramento locksmith shop waiting for them to reprogram a backup keyless remote (2017 Buick Encore). After two hours passed, I was surprised to learn I had purchased a used remote, therefore locked, and could not be reprogrammed. I contacted the supplier who was adamant the remote was new, but willing to ship a replacement. After all, they recommended the lock shop. I decided something was fishy. So, rather than wait for a replacement, I headed to Paul's which had recently been added to the supplier's list of recommended lock shops. What I surmised from my visit: Take your complicated needs to Paul's. Heck, take all your needs to Paul's. Why: The shop is a throwback. You will get old school customer service. One by one as they discovered me sitting in a corner of the shop, each staff member made eye contact and greeted me. When the wait lengthened, I was offered "cold water." Multiple customers (obviously repeat) greeted staff members by name and/or vice versa. I was provided continual updates as to their progress, and hiccups. Oh, and not to mention, they will actually FIX your problem. My problem: The other lock shop. First, Paul's checked the remote with a hand held device which indicated the remote was, indeed, unlocked and ready for programming. Several minutes into the programming, Paul's told me they ran into a problem. The vehicle's anti-theft alarm had been triggered. Long story short, the original shop that cost me two hours, did not know what they were doing and triggered a theft alert when attempting to program the wireless remote. Rather than 'fessing up, they pushed me out the door as fast as they could with a "you bought a used remote." Paul's tinkered, ultimately downloaded an app to assist with the anti-theft issue, and kept on. The were driven to fix the problem as if it was a fun challenge. Two more hours of my time passed, when ordinarily it would be about 30 minutes, BUT, I left the store with my car set back to normal and a programmed remote. They have a customer for life. read more

Paul's is close to my home which is why I went there despite a false review that stated their key copies were $10 each. NOT TRUE!! They were reasonably priced and well made. Their service was fast and friendly. While I was there I noticed a wide variety of lock related items and safes. I spied a combination key locker which I plan to return for after payday. Overall my experience was good, I will return soon for other purchases, I recommend them read more

I had a couple car keys rebuilt... thats right, rebuilt. Great job and saved me lots of money. While I waited several customers came in. Each with a different lock/ key challenge. As I watched each interaction couple things came to light. *This crew knows their stuff. Theres not much they cant fix, right. *Each customer was greeted with the same friendly helpful demeanor. *Each challenge was met with a get it done attitude. Even going to a box of spare parts to try to get a particulariy difficult problem solved. *Going to a locksmith shop is quicker and less time consuming than waiting for a mobile locksmith to show up. And how did my project turn out? Perfectly! And at a fraction of the cost of either a mobile shop or the dealer. read more