I called at 8:00 a.m. in mid May after discovering our A/C had stopped working overnight. I was…read moretold a technician would arrive sometime before 6:00 p.m., but to our surprise he arrived before noon. The service technician, Jammy, was knowledgeable, quickly diagnosed the issue, replaced the faulty part, and had our system running again in less than 45 minutes. We paid the quoted amount (which seemed a little high but everything is these days) and were very pleased with both the service and having cold air again. Unfortunately, the billing experience afterward was confusing and extremely frustrating. Later that afternoon, I received an invoice via email showing a balance that was $120 less than what we had already paid. When my husband called to ask about the discrepancy, he was told we were OVERcharged that morning and that they would send the tech back by to exchange our original check for a new one reflecting the lower amount. The technician never returned to exchange the checks, and two days later our original check was cashed. We called again and was told we would be issued a refund that would be mailed to us (that we never received). The next week we began receiving emails and text messages stating that we owed an additional $120. After MULTIPLE phone calls trying to sort things out and MULTIPLE explanations for all of the discrepancies, I finally spoke with the head of accounts receivable. I was then told that the original invoice had actually UNDERcharged us by approximately 50%, and that the company had decided not to pursue the additional amount because of all the confusion surrounding the billing. The repair itself was excellent, and Jammy provided prompt, professional service. However, the billing process was disorganized and irritating and because of that, we probably will not use again.

They came out last minute and had the capacitor fixed within minutes. $500 in and out within a half…read morehour. Price seems a little high. But we needed the air fixed.

Amazing customer service!!…read more They saved Thanksgiving Day!!! Thank you to Wayne, Devon, and Tabby for making our Thanksgiving happen!! Y'all are the BEST!!!

I cant say enough good about them!! These guys were Pleasant, Professional and Very Hard Working!!…read moreI had a very difficult, complete plumbing replacement on a 90 year old pier and beam home. Due to the age of the plumbing and very tight working space, there were unexpected challenges that made the job go much longer than expected. Despite providing the best bid to begin with they did not even charge extra for the unexpected issues and time involved. Would Definitely Highly Recommend !

Called this company on 05/18/22, spoke with a very helpful and kind employee Shelia. She asked if…read morewe needed service immediately which I told her no. This is for a second home purchase we made in Oklahoma. We set the appointment for today 05/23/22. Living in both Ovilla, Texas and Oklahoma it's difficult to find new companies to trust in Oklahoma. With that being said, so grateful to give this company a try. As my dear mother-in-law use to say, "If something doesn't work out, it only means something better will come along." Robert's Heating & Air, never replied to my voicemail I left on 05/13/22. So something 100 times better came along. Texoma Maintenance & Refrigeration to the rescue. Our service tech Dustin R. was an amazing tech who fixed our unit and made a us a LIFETIME customer. We knew per the home inspection we would need to replace this unit fairly soon. And Dustin will be our choice to install when the time comes. My spouse usually fixes our units but since his hand has been messed up it's time for us to turn this job over to the experts. And what an amazing choice we made. I am so elated about finding this company out of Durant, Oklahoma. Not only is Dustin an epic service tech, but also a wonderful representative for Texoma Maintenance & Refrigeration. Sincerely humble, knowledgeable, and trustworthy. Not many employees acknowledge how they enjoy their job and are grateful to be employed. He praised his boss Teddy, and was so thankful for his employment. This alone speaks volumes. Thank you, Teddy, Shelia, and Dustin, much appreciation to this amazing team.

I can't say enough about the quality of service we received. I saw an other reviews calling out…read moreSheila and service tech Dustin. Same for me, this was the ones who helped me! The system was installed by another contractor but their service was awful! I won't say who, I don't torch others. Texoma Maintenance & Refrigeration saved us. I am Stayin' with these guys!

Joe came out and looked at the whole unit and was helpful, professional, and answered all my…read morequestions. Ended up being a small issue but he gave me some advice to keep the unit going longer. Service call price wasn't bad at all, and Joe wrapped it up in under a hour. Highly recommend.

Unbelievable and awesome are just a couple of words I would use to describe our experience. Markl &…read moreSons actually come to our house and gave us different options. Randy could've sold us a bigger system than we needed but was honest and told me we didn't need one that big. He made us a priority and worked us into the schedule the next day. He even showed up with Kenny and Tim to help relay the details. The guys went above and beyond during the install. We have an older house and smaller system before so it required some effort. Plus the extra vents we added. They went none stop for 12hrs! Great price and even better service! Thanks again Randy/Markle & Sons and Kenny & Tim too!

I had them replace my septic system and they were excellent! The owner, Lance, came out personally…read morefor the initial consultation which made the experience feel comfortable right from the start. The crew that came out for the install, ahead of schedule, were all very friendly and careful. I felt like I got the best price and the highest quality AND timely service all at the same time. I'd recommend them!!

Our experience was not a good one. They came to our home and after they left I received a bill for…read more$100. When I called and asked about the details of the bill I expressed my frustrations about them leaving a broken sprinkler and a sprinkler above ground at a 60 degree angle... Their response was that someone else dug out the don't around the sprinkler and that the sprinklers worked when they left. Now I have a $100 balance and the same amount of work to do before they came to the house. I would call someone else .

We had a problem with a minisplit. The installer who sold it to us wouldn't call us back. I called…read moreWebb, and they fixed it. Had a problem with the house A/C. Called a local company and they ripped us off for a fair bit of cash, and it was still broken. Called Webb and they got it fixed. Yes, it was a difficult fix and it was pretty damn hot in that attic, but the owner came out himself and took care of it. Since then we only deal with Webb for whenever we need something. It's been great.

Our HVAC unit failed completely and we needed a new one. I called three companies to bid it out…read more The pricing Webb's gave was competitive and their availability was a most immediate. Within two days of my initial call they had a quote to me and within four days of accepting the quote, I had a new unit installed and cold air blowing. Their techs were friendly, professional, and even caught a snake that was trying to get under the pad. I've always found Webb's reliable and their products high quality. Would 100% recommend!

04/2026~ We on our part had to change our appointment a couple of times. We were waiting on a new…read moreelectrical pole, and didn't need any obstructions. The receptionist was very accommodating and pleasant each call. Jimmy, very professional young gentleman had no problem resolving our situation. We were extremely pleased and grateful our neighbor referred Wilkey Plumbing to us. We will most definitely use them from now on. #DurantOklahoma #BryanCounty #LakeTexoma

Outstanding service and expertise! Jeff and his son repaired our issue with a smile and kind word…read more I recommend Wilkey Plumbing.

This company has great service at an affordable price. The technician was knowledgable and explain…read morethings well