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Phillipsburg, NJ

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Paulmart Pharmacy

5.0 (1 review)
Closed • 10:00 am - 2:00 pm

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Walmart Supercenter

Walmart Supercenter

2.4(32 reviews)
2.5 mi
•$

Today started off as a horrible experience. I just found that Walmart now delivers grocery to my…read morelocation, and during this whole pandemic, that's amazing. I was able to find a delivery window for delivery between 8-9 this morning. When 9:30 rolled around and there was no delivery I became concerned. I went to Walmart's website to check my order and it said delivered! It was delivered to the wrong address and the driver didn't call me ahead of dropping it off to the wrong address like he was supposed to. I called the Walmart, and there wasn't much they could do by following the normal protocol. All the could do was refund my money ( in 7-10 business days) and tell me to re-order. But the next delivery window was not for 5 days! So I would be out my money for a week and my food for a week as well. Enter Erin. I don't know her last name, but she felt my pain. She went above and beyond several times. Asking several of her superiors if there was anything else they could do, while explaining the situation. She called me back on her own accord on multiple occasions, and was finally able to share with me that they were going to re-shop my items and deliver them to me today!! Now under normal circumstances, that would seem like the obvious thing to do. But during this COVID-19 crisis, its difficult to get someone on the phone, let alone resolve a problem like this and go through several layers of management for approval. Erin really did go above and beyond to help save the day for my family. #NotAllHeroesWearCapes Sincerely, Former Target Customer.

Date of incident Sat afternoon April 25, 2026 Walmart store…read more2497 I'll start by saying I'm a 64 year old disabled father of 3 daughters and Grandfather of 6. All of my daughters are happily married homeowners with income well into 6 figures as are me and my wife. Not once have I committed a crime in my life even so much as a misdemeanor! On the date above, my wife and 2 of our grandchildren visited this store. For the most part, everyone was kind and helpful. My wife (also disabled) was in a motorized scooter and had our Grandkids with her. I went on my own using a knee roller due to having an ankle injury that prevents me from walking. This mechanism requires both hands to steer and has a carrying bag in front. I was retrieving certain items, placing them in the bag and bringing them to my wife for final purchase. For instance an Apple phone charger a kind gentleman in electronics helped me find and had no issue with my storing it in the bag. As we were preparing to leave I picked up 2 small bottles of craft paint at .56 cents each. .56 CENTS NOT DOLLARS. I put them in my bag and went to find my wife for final ring up. She was further along than I thought and at the register. When I approached, she asked me to pull the car to the front door because it was raining out. It was at that instant that my mind skipped and forgot about those 2 paint bottles. On the way out the door I was stopped by 2 asset protection employees and it was then that it occurred I was walking out without paying the 1.12 for the merch. The employees were a man and woman. I tried to explain to the woman this was a mental error on my part but she was having none of it! I was directed to a small room across from customer service. I tried to tell her my disabled wife and grandkids were back there to which her rude response was "they'll be fine". When I sat in that room, I was looked at, spoken to and disrespected like a common criminal. I again tried to explain the situation, and told these people 5 Times, to go ahead and call the police and I'll be happy to explain to them. The woman refused to do so. Instead she insisted on my ID which I stupidly provided to her. She then informed me she was putting me on a WM watch list for all stores. I've kicked myself since for letting her have my ID and not insisting on a uniformed officer. They kept referring to the paint bottles as "My Merchandise" as to say I was stealing from them personally. Then these people want to make it sound like they are doing me a favor by not calling the cops even though I requested 5 times. When leaving I laughed it off at first as my initial thought was to find my family. Then thinking it over, I'm becoming more and more infuriated. In my personal or professional life, this was one of the most humiliating and disrespectful acts I ever endured. Friends and family I've spoken to agree I have every right to be to feel this way. The following Monday 4/27 I called the WM Corporate office and relayed this incident. I'm also insisting that my name be removed from that watchlist. Corporate advised that I was justified in feeling this way and they would be contacting that store and I would be hearing back soon. As of this writing 4/29 I haven't heard back on that issue, so I'll be contacting Corporate again. I WANT MY NAME OFF THAT LIST! I am NOT letting this slide. Phillipsburg Walmart, get control of your employees!

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Paulmart Pharmacy - pharmacy - Updated October 2026

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