1. Paul Obaugh Ford

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Staunton, VA

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Paul Obaugh Ford

2.8 (11 reviews)
Closed • 8:30 am - 6:00 pm

Services - Paul Obaugh Ford

Routine automotive maintenance

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5 months ago

This is my normal spot for repairs and they do solid and fast work. They just replaced my windshield and it is factory fresh.

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3 years ago

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4 years ago

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10 years ago

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6 years ago

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11 years ago

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6 years ago

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8 years ago

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10 years ago

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10 years ago

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11 years ago

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Valley Honda - Come see the incredible used car deals at this Charlottesville, VA, area Honda dealership!

Valley Honda

(54 reviews)

One of my worst nightmares is my car breaking down, leaving me stranded. Nope, I am totally…read moreincapable of handling such a situation with a sound mind, as I go into a panic mode and start crying uncontrollably. I know, it's ridiculous. The car that we were using was in the process of breaking down, but, luckily, we quickly researched to find that Valley Honda was a couple of miles away. Praying with all of our hearts, we were able to make it to the location. I am unsure if Ms. Jenna S. still works there, but I just have to say that she just made our experience so amazing, from beginning to end. With such an unfortunate turn on our luck, she was able to check-in with us and made sure that we were taken care of throughout the whole process. She went through all the services we needed, explained everything in great detail, and answered each and every one of our questions. She was honest, extremely transparent, and even hooked us up with a courtesy car due to the longer service time. There was also no rush in getting back to the dealership, as we were kept posted in terms of the ETA; we were still able to do what we initially set out to do, without wasting too much time. Ms. Jenna S. really made such a difference - usually, you hear horror stories from dealerships and the service department, but she really was a beacon of hope, love, and everything above! Thank you so much, Ms.Jenna - you are the bomb diggity, and we are ever so grateful! +ask for Ms. Jenna S.! +great service

If there were a Minus Star, I would give them a Minus every star possible. To be totally insulted…read moreis an understatement. I went there to look at a New Honda Civic. I have a super nice 2018 Jeep grand Cherokee Limited with Navigation. It has 107000 miles and runs Excellent. They came back and said all they would give was $7500.00 for it on trade. That is a total insult and yes, I told them. I also said they were crazy and plain stupid to think I would let it go for nothing. So, if you are looking for a vehicle DO NOT go to or near the CAMA Dealers. Them and the Steven dealers in Harrisonburg have to be to be the very utmost worst car crooks there ever are and were. I also told them I will NEVER come back to them for anything, Period.

Charlie Obaugh Chevrolet - Wife's new gmc ultimate

Charlie Obaugh Chevrolet

(35 reviews)

My mother's relatively new Buick under extended warranty from GMC was towed here when it was having…read moreissues starting. The warranty company requires it go to a licensed GMC/Buick dealer and this is closer than towing to Roanoke so, this was the place. My mom didn't read any reviews (of which there are loads of bad ones and BBB complaints against this dealership/service department). My mother was assured this should be under warranty and within a day they told her it was a bad fuel injector after they ran tests/diagnostics. She was at my house visiting during this phone call and asked if they should replace the other two as well. Her service tech said no, warranty wouldn't cover it usually and only one was bad. So, done. Warranty agreed to pay for this. A few days later (after weekend) - she gets a call with "bad news" from them. They test drove it and it was still having issues... so they were going to tear it back down and ensure they didn't "do something wrong". No mention of costs, labor charges, etc. They call back and tell her a second fuel injector has now failed and would need to be replaced. They would contact warranty company. Ok. Now, the warranty company does agree not only to replace another injector, but also the third one too. Just in case. Counter to the initial information my mom was given. Seems they didn't ask the warranty company up front who very well may have agreed to replace them to save duplicate labor costs - which is exactly where we ended up. They also never gave her a quote for the cost before doing any of this, bc they planned to fleece the warranty company. So, my mom didn't get the luxury of saying, no before they had her car taken fully apart and told her she owed $1300 in labor. That came AFTER that had already happened. So the sequence was out of order here. Here is the main problem: their position is that this was a completely new issue and that this fuel injector failed ONLY when they tore it back down. Not that it was also bad when they initially only replaced the one the first time and billed her warranty for $1600 in labor. Sounds fishy to me considering when they tested it after the fix, it didn't work. So they did not in fact, fix the issue and they are in fact, at fault for missing it. The math ain't mathing. So, they planned to make labor fees off the warranty company for replacing a fuel injector - then charged my mom FOR THE EXACT SAME THING AGAIN, saying this was a new issue and it wasn't bad when they first tested it. She never started the car, sat in it, or drove it after dropping it off there to be worked on. How can any reasonable person believe, that this second fuel injector just happened to go wrong at the exact moment the replaced the first one and was perfectly fine and my mom needs to pay them another $1600 in labor, not that they missed it? Additionally, wouldn't any reputable service department at least consider that and not charge her FULL price for something that is most likely their mistake? Yeah, not this place. They were rude and dismissive to her when she became upset over this. I called and had a more nuanced conversation with Ben where he admitted "probably" the fuel injector was already broken but since it didn't "throw a code" they didn't know for sure, but yes, it was likely but wasn't their fault. My mom spoke to the service manager, Cliff, who appeared dismissive on the phone and essentially told her unless she paid it she'd never get her car back and refused to do anything about reducing the labor charges. I have to say - I am extremely unimpressed and my mom, who doesn't make a ton of money, is really upset about these charges. They are saying this is a warranty issue and blaming the company - I see it more as them trying to bulk up their fees by double-charging for an issue they failed to find on the first go-round and should've eaten. No reasonable person would think they didn't miss this issue - at the very least they should've taken half the cost off and not charged my mother $1600 for labor and also the warranty company for replacing the exact same part (fuel injectors) on her car within days when she never even picked it up and drove it off the lot the first time. The warranty company denied a double-charge, just like medical insurance does when a doctor double-bills you. Shameful. I wouldn't bring a vehicle here if I had any other option on Earth. There is a real lack of integrity here and it's plainly obvious.

Great dealership with southern hospitality and charm. Was a breath of fresh air compared to…read moredealing with barely English speaking liberal punks up around DC. Wherever you stand, you'll be treated with respect and fairness. My salesperson Michael Bost was able to pull off a 24 hour trade in sale and deliver the vehicle to me all under the nose of my wife. Mike even made props to make things look like some sort of "investigation" when he showed up to meet her. Stellar. Six stars if I could. Lowball previous reviews on here are baseless crap - probably just entitled brats that don't want to accept any blame on their end only telling their side of the story. Ignore those trash reviews. Thanks! Mike of chesterfield. 8046304393

Paul Obaugh Ford - autorepair - Updated October 2026

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