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    Paul E Howard, MD

    5.0 (1 review)
    Open 8:00 am - 5:00 pm
    Updated 3 months ago

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    3 months ago

    I was very impressed with Dr Howard - an ENT doc in Leesville, LA.

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    Hebert Medical Group

    Hebert Medical Group

    (3 reviews)

    sat a couple times 1 hour to see him finely just walked out left me sitting in waiting room…read morelooking like a monster after surgery

    Dr. Hebert ENT Hwy 190…read moreEunice Louisiana 70535 This place is a joke! 4/29/21 I was told I was going to get a septoplasty if insurance approved it. It was scheduled for 5/25/21. I was told I would need someone to drive me home. So my husband who is a truck driver took 4 days off so he could drive me home and take care of me for a few days. I requested the the time off of work as they suggested 1 week. 5/24/21 my husband is now home, I have been given a week off work (people had to move their schedules around to cover my shift mind you) Dr. Hebert's office calls me at 11:20 to tell me my insurance has not yet approved the procedure. This is the first I am hearing of this. Chelsea from Dr. Hebert's office makes me feel like she is fighting the insurance company, and I shouldn't be stressed. Getting her to call back is another story. She waits pretty much till end of the day to tell me it's a no go but she tells me the is another facility they use that can fit me in on 5/27/21 and again she makes me feel like she is fighting for me. Again getting her to return a call is like getting authorization from the insurance (putting it nicely communication sucks on their end). Sadly I got a call from the other facility informing me my procedure had to be canceled before Chelsea called me back. And now I am getting bills for the blood work/covid test that I took 1 week before I was due to have the procedure. I contacted the place that did the blood work apologized for my temper but informed them the could collect from Dr. Hebert because I lost close to $1000.00 just for my husband missing work, and he should had authorization before anything was done. They had almost an entire month and dropped the ball.

    Red River Ent

    Red River Ent

    (7 reviews)

    Had cancer removed from inside my ear. Dr. Noel was recommend by my dermatologist. Surgery went…read morewell. The follow-up appointment was scheduled for 2 weeks after surgery. I waited 2-1/2 hours. NEVER SAW THE DOCTOR! The receptionist kept telling me that I was next. After being told this 3 times during the 2-1/2 hour wait, I left. Called to get results of the specimens they sent off because my ear felt ok. They would not tell me over phone! Said I would have to come in for another appointment to get the results. I refused. The waiting room the day I went was filled with no chairs available. They are disrespectful of patients' time and comfort! I'm finding a new surgeon and dermatologist!

    I tried to give this place another chance but the employees that work there are horrible...customer…read moreservice is horrible. I remember calling there a few years back to make an appointment and was telling the girl my symptoms and she thought her phone was on mute and I could hear her saying "I don't care, I don't care" I told her to put the office manager on the phone or I would drive over to the location.. all the manager did was make excuse for her saying she was having a rough day, I guess her tears got her out of it. Be careful and understand your insurance because they will over charge you and when you have questions about you refund they owe you, you never get an answer even if you leave numerous messages. When you call to speak with a manager, then they try to go above and beyond but the manager isn't much help either. I like Dr. Webb but after this last problem I WILL NEVER GO BACK TO THIS PLACE AGAIN! When you walk in this place you can feel the nastiness from the staff!

    Paul E Howard, MD - allergist - Updated May 2026

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