Had cancer removed from inside my ear. Dr. Noel was recommend by my dermatologist. Surgery went…read morewell. The follow-up appointment was scheduled for 2 weeks after surgery. I waited 2-1/2 hours. NEVER SAW THE DOCTOR! The receptionist kept telling me that I was next. After being told this 3 times during the 2-1/2 hour wait, I left. Called to get results of the specimens they sent off because my ear felt ok. They would not tell me over phone! Said I would have to come in for another appointment to get the results. I refused. The waiting room the day I went was filled with no chairs available. They are disrespectful of patients' time and comfort! I'm finding a new surgeon and dermatologist!

I tried to give this place another chance but the employees that work there are horrible...customer…read moreservice is horrible. I remember calling there a few years back to make an appointment and was telling the girl my symptoms and she thought her phone was on mute and I could hear her saying "I don't care, I don't care" I told her to put the office manager on the phone or I would drive over to the location.. all the manager did was make excuse for her saying she was having a rough day, I guess her tears got her out of it. Be careful and understand your insurance because they will over charge you and when you have questions about you refund they owe you, you never get an answer even if you leave numerous messages. When you call to speak with a manager, then they try to go above and beyond but the manager isn't much help either. I like Dr. Webb but after this last problem I WILL NEVER GO BACK TO THIS PLACE AGAIN! When you walk in this place you can feel the nastiness from the staff!

I have saw a few of the Dr's here over the years and I've got only good things to say. Thank…read moregoodness I was just passing by today not sick ( knock on wood as they say ). I had to stop and share the NEW MEDICAL MEDICINE APPOINTMENT'S, What how can they actually listen to your heart or lungs!!!! But I may be the new way to go to the doctor.

sat a couple times 1 hour to see him finely just walked out left me sitting in waiting room…read morelooking like a monster after surgery

Dr. Hebert ENT Hwy 190…read moreEunice Louisiana 70535 This place is a joke! 4/29/21 I was told I was going to get a septoplasty if insurance approved it. It was scheduled for 5/25/21. I was told I would need someone to drive me home. So my husband who is a truck driver took 4 days off so he could drive me home and take care of me for a few days. I requested the the time off of work as they suggested 1 week. 5/24/21 my husband is now home, I have been given a week off work (people had to move their schedules around to cover my shift mind you) Dr. Hebert's office calls me at 11:20 to tell me my insurance has not yet approved the procedure. This is the first I am hearing of this. Chelsea from Dr. Hebert's office makes me feel like she is fighting the insurance company, and I shouldn't be stressed. Getting her to call back is another story. She waits pretty much till end of the day to tell me it's a no go but she tells me the is another facility they use that can fit me in on 5/27/21 and again she makes me feel like she is fighting for me. Again getting her to return a call is like getting authorization from the insurance (putting it nicely communication sucks on their end). Sadly I got a call from the other facility informing me my procedure had to be canceled before Chelsea called me back. And now I am getting bills for the blood work/covid test that I took 1 week before I was due to have the procedure. I contacted the place that did the blood work apologized for my temper but informed them the could collect from Dr. Hebert because I lost close to $1000.00 just for my husband missing work, and he should had authorization before anything was done. They had almost an entire month and dropped the ball.

I had appt. In 2025 in May he send me because my primary told me to see him I did a test he said…read moreI had vertigo it is bad on one side I dud therapy at therapy center in gran voted from June 2025 until July 8th of 2025 abd it made it worse when I finish my therapy I call told the nurse it was bad worst she said and left me a message on my iPhone which I still have it abd told ne to back to my primary doctor my primary doctor sais you need to call them back they are t h e special in th a t not me th a t the entire d hold have done other testing as re send you yo another spec list because my primary doctor is just a family doctor he said I don't know what to do he t h e ent of c uce should know I still have vertigo real bad wi t h no help my family doctor s a id th as t sad you can't stay like th a t h e older doctor and said I have no report and I should them back to see if he can do more testing are send me to another specialist that deal with this problem not send you back to your family doctor because I don't know what to do the ent should find next I am very sick with vertigo the therapy he did to me left. Me more vertigo abd ringing in my ear i d idbt have the ringing like tinnitus and aniexty where my head is feel like it shaking on side i have a special need a on that beed me i cant fo nothing like sweep t h e floor are mop normal things and they just keft me like thst with no care are compassion toward me,i thought he was a goid d oct I r ,help dont kn I w wh a t to do next

From the owner: Dr. Trahan and his Nurse Practitioner, Lauren, offers Adult and Pediatric ENT, Allergy, and…read moreAudiology services. Our Doctor of Audiology fits and dispenses Hearing Aids. Enjoy complimentary cocktails while you get pampered in our Aesthetics department. Our Aesthetic experts offer Botox, Dysport, Dermal Fillers, dermaplaning, facials, chemical peels, microneedling, IPL, Laser Genesis, and more!

Very honest and not just after you money. No wait time in the office what a difference.read more

From the owner: Dakin Otolaryngology specializes in providing ear, nose, throat, and allergy care for children,…read moreadults, and seniors. We focus on providing excellent & effective care and treat each patient like family. Our services include evaluation and management of patients for ear, nose and throat conditions & surgery, rhinological allergy evaluations, head, neck and skin cancer, facial plastic surgery, and much more. Call or visit us in Opelousas or Lafayette today!