I contacted Comprehensive Mold Management to obtain information regarding mold we had in our home…read more We had another company come and do an assessment but their assessment showed excessive readings and gave us an extensive estimate for resolution. Ken Bird came to our home and showed me how false readings can occur when you put the meter near metal. He found no high readings in the area where I was told was excessive moisture. He gave us honest feedback and resolutions that would be a fraction of the original estimate. I teach "Creating an Exceptional Customer Experience," and Ken met all the criteria. His honesty was refreshing and saved us thousands of dollars.

The team of Andrew and Ed did the job of 5 or 6, traveling up and down the stairs. They attached…read moreour bathroom exhaust vent, and systematically cleaned and treated mold in our attic. They also added much needed insulation, as we were losing all our heat on the 2nd floor! Mark & I would gladly recommend CMM!

Our house is 40 years old. We never had the heating ducts cleaned and earlier this year I did a…read moreconstruction project in my basement that included drywall and drywall dust. I figured it was time. I spoke to Rick Drexler on the phone and he explained the whole process, and we scheduled a date a few weeks out to have them come and clean the ducts. The three man crew showed up at 9 AM and were very courteous - they all introduced themselves by name which is nice if you're going to have a crew in your house for 3 to 4 hours. Emilio was the foreman, but they were all nice and helpful explaining what they were doing as they go through your whole house. We all did a walk-through of the house from the second floor down to the basement. Counted all the ducts -intake and outtake. Then they brought in the equipment, a big vacuum that goes down in the basement that sucks up all the dust and debris. They make a few holes in your heat runs and cold air intake runs in the basement. That's where they insert their vacuum. They seal up these holes afterwards. They basically put a blue sticky film over all of the ducts in the house and then blow down from the second floor everything down to the basement. Then they use the vacuum in the basement to clean everything out your main runs. While they were here, I asked if they could also clean my dryer vent duct. They did and you'll see the results of that too. The pictures I've attached were some that I took and a couple that they took to show the before and after of the duct work. They sprayed a "fogger" spray in each vent to help prevent dust and bad stuff from accumulating for a few years. All told - it took three hours from start to finish and we are very pleased with the outcome. As I said it's been 40 years for this house so it was way overdue! They also do other services such as mold remediation, carpet or tile grout cleaning, and remediating water damage. They did a great job and I would highly recommend Jet Dry to do work in your home!

Rick Drexler and his team at Jet Dry came to my home to treat and remove some mold that I had in my…read morebasement and an attic area. The folks at Jet Dry did an outstanding job, they were courteous, kept an immaculately clean work area. And best of all they were reasonably priced! I highly Recommend Rick and the team at Jet Dry. While I hope I never need mold remediation services again, if I do they are the people I will call.

Rochester Mold Remediation service our newly built home. They were on time and very professional…read more Lee the lead inspector explained the process, the tools, test reporting and answered all the questions we posed him. We are very satisfied and feel much more secure with our decision to go with Rochester Mold Remediation for remediating the Radon from our basement.

I am a local Real Estate agent, and always looking for amazing professionals who do quality work,…read moreanswer their phones and show up when they say they will! I highly recommend Rochester Mold Remediation! He has helped several of my clients get work done in a professional, timely manner with fair and competitive pricing, and I truly appreciate that!

Great company. Set up the appointment to have our sani dry unit checked because it was leaking…read morewater. The company that put it in wouldn't honor the warranty. We called here they came out on time. The guy that came out was really nice. Cleaned it up and its working great!

From the owner: We are focused on high-quality solutions for all your wet basement & crawlspace problems. Our team…read morehas been expertly trained in the use of all our industry-leading products, such as our WaterGuard perimeter drain, our high-volume sump pumps, and our self-draining SaniDry dehumidifiers. If you have noticed a moldy smell or if your basement floors feel damp, schedule a free in-home estimate today.

We contacted Advanced Environmental for mold remediation in our basement. Our experience with Josh…read moreand his team was that they were very professional and quoted us a fair price. They were on time, answered all of our questions and are very pleasant to work with. The customer service is excellent, something you just don't see much these days. Any text or email sent was answered very quickly. We are very pleased with this company and the work they have done. We have recommended them to friends.

In the unfortunate event of a flood, SERVPRO of Central Monroe County is the only name that does,…read moreor should, come to mind. They are incredibly responsive and will not finish the job at your home, office, or facility until you are 100% satisfied. Myles, and Dirisbel are incredibly personable and knowledgeable, and they will make sure you are well taken care of. They are lifesavers!

From the owner: SERVPRO of Central Monroe County is the top choice for cleanup and restoration. We offer…read morecomprehensive residential and commercial services, specializing in storm, fire, and water damage restoration services, mold remediation, pathogen and biohazard cleaning, and more. Available 24/7, our team manages everything from damage assessment to full reconstruction. With over 2,260 franchises nationwide, SERVPRO handles both small residential jobs and large commercial projects. Our trained professionals work to minimize disruptions, assisting with insurance claims and disaster recovery to help you quickly return to normal.

I highly recommend that you do not use this company. They will lie and not do what they promise…read more After a recent burglary at my home, I needed an emergency boarding on my broken window. The two guys who arrived, Pete Alessi and Tom seemed nice enough. They did the boarding and promised to order my window replacement. They charged nearly $900 for a small window to be boarded, which seemed excessive but I did not complain. The insurance company paid them. and I never heard from them regarding the installation of my window. After emailing them and calling them, I was finally told they were not able to put in my new window because the owner had a hernia operation. The owner never did anything anyway...it was his employee, Tom, who did the boarding up and indicated he would be installing the window. I was stunned that no one ever contacted me, especially after emails and calls to them. I lost 10 days and now have to find someone else to order and install a window. Beware of dealing with them, they are not professional.

From the owner: Renewit Cleaning & Restoration, Rochester, New York is a locally owned and operated company. With…read moretheir expertise, they can guarantee that your restoration needs are met in every aspect and ensure to make their customers needs their first priority. Renewit Cleaning & Restoration has a team of specially trained and certified IICRC professionals who can handle any job. Residential and commercial restorations are their specialty. With a 24/7 emergency on-call service, this emergency restoration company can make sure to be at you home in a moments notice. Renewit Cleaning & Restoration, Rochester NY services all of Monroe county as well as the surrounding partial counties which include Ontario, Wayne and Orleans. Their main location is in Rochester, New York. With years of experience, Renewit Cleaning & Restoration, Rochester, New York has many certifications and awards and they have helped major companies with renovations and restorations...

They say they are carful with your things and they know what not to throw out but they are not…read more They threw away alot of sentimental things. My senior pictures from high-school, both of my kids senior pictures from high-school, a ziplock bag I had with my dead mother's hair in it. All (undamaged) things I can't replace that they could see would be impoortant. Who would throw someones photo albums away!? There are also things that went to their storage that i never got back. It's been years and I still think about how mad I am that I lost so many important memories.

I was happy with Servpro and would recommend them for future work…read more They were courteous, and hard working

The objective of my project was basement restoration. Having been in the house 29 years, the…read morebasement is my last project to update. The goal was to restore the basement as close as possible to it's original condition. I began with acquiring a heavy duty dehumidifier after contacting Servpro. Servpro personnel came in, power-vacuumed the walls to get rid of as much white powder as possible, clean-out the cobb webs, vacuum the perimeter of the basement floor, and apply a mold treatment to mitigate any mold that existed. I am very pleased with the work performed, and am continuing to use the heavy duty dehumidifier until completely dried out! Very exciting!

Wanted to thank the crew at Servpro for their excellent service. Zeke, Alex and Frankie made short…read morework of removing the fans and driers. Having a flood from a sump pump in your basement is never any fun and the damage can be overwhelming. Thanks for a job well done.