Just wanted to leave a note of appreciation for Matt & team. I had Matt come out last year to help…read moreme identify anything to watch out for in the old home I had just purchased. He gave me a full inspection and informative tour of my home. When black mold popped up covering both sides of a wall recently, I knew who to call. Matt came out that day to take a look and set a clear plan of action that started a few days later. He brought in a professional team to do the mold remediation. Everyone was so professional and communicated every step of the way. Matt even went out of his way to discuss my issue with my insurance company on my behalf. I can't say enough good things about the guy. If you have mold and asbestos issues, do not hesitate to call him!

Do not hire these people! I contracted this snow removal service for 950 dollars December 4th,…read more2025. I came back from my trip January 1. And found the driveway filled with snow. I waited and no one came. My tenants informed me they had come only once the whole snowy month. On Sunday January 4, I asked for my money back ( see previous text for the reasons). That same day I was assured that the snow would be removed that same day. No one came or contacted me. I texted to request that the snow be removed the next Monday. I called, since I got no response. Again I was promised they would come that evening. The tenants and I waited in vain. Therefore I requested again a refund of the $900. I received no response.

From the owner: Rapid Response Restoration: Your Path Back to Normal…read more Why Choose Us? The Rapid Response Advantage 1. Unmatched Speed and 24/7 Availability The name says it all. We offer 24/7 emergency services with a commitment to rapid, on-site response. Quick mitigation is the single most important factor in preventing secondary damage, stopping mold growth, and dramatically lowering your final repair costs. When disaster strikes—a burst pipe, a fire, or a storm—we move instantly so you don't lose valuable time. 2. Complete, Start-to-Finish Restoration We eliminate the stress of juggling multiple contractors. We are a full-service provider, handling the entire restoration process from beginning to end: . Reconstruction: Full rebuilding and repair to return your property to pre-loss condition or better. 3. Certified Experts You Can Trust Our team consists of IICRC certified professionals (the industry gold standard) with decades of combined experience. We use advanced, commercial-grade equipment and proven techniques to ensure the highest quality of work, safety, and efficiency on every job. 4. Hassle-Free Insurance Process Dealing with property damage is stressful enough without the insurance headache. We help simplify the claims process by working directly with your insurance adjuster, handling the documentation, and ensuring a smooth, transparent process from your first call to the final sign-off. Don't wait. Call Rapid Response Restoration, and let us get you back home faster.

They were supposed to show up today and they never did!! I'm thinking they are scammers!! It seemed…read morelike we were talking to, two different people?! No show, no call.....not a happy ending!!

We were very happy for the quick response on a Sunday. An hour after we initially called about our…read moreclogged main drain a technician was at our house. So that alone was nice and appreciated. The Technician pulled in our driveway like a mad man, almost hitting my wife's car. He was nice and was professional though. He diagnosed our issue and we agreed to run a snake through our main drain. The work would be GUARANTEED for 6 months. So he runs the snake and a few minutes later says he's done and we are all set. He never checked our utility sink that was sewage backing up in. It still was clogged. He just told me to take a plunger and use it in the sink and it should go down and basically just left the mess in the sink. He told us someone would come to do a camera inspection in the next few day but would call us first. An hour later a "supervisor" randomly shows up and basically tells us they cannot GUARANTEE their work for 6 months because there is signs of tree roots (which I hear is pretty common) and he was going to work up a proposal to have our trap replaced that would be in the $8-10,000 range. Now mind you we had our main drain snaked approx 3-4 years ago and haven't had any issues since. My wife was livid and called out the supervisor for basically just coming out to do this Video Inspection just so they didn't have to honor their great 6 Month GUARANTEE. I've heard some negative things along the same lines about Roto-Rooter before but got to experience it first hand. Again I guess I'm happy they came out on a Sunday and unclogged our drain for us but wasn't very impressed.

I had a flood in my home and was very impressed with Select Restoration. John handled communication…read morewith my insurance company on my behalf and went above and beyond by sourcing flooring samples when my existing flooring was no longer available. As a busy professional, this saved me a great deal of time and stress. The crew was polite, clean, and efficient, and the work was completed professionally. Highly recommended.

I don't write reviews often, but when I do it's because the community needs to know, John @ SELECT…read moreis the man when it comes to insurance claims, emergency services and doing good! It was Christmas Day morning we discovered a slow leak in our basement. I called a handful of companies I found on Google, John's team was the only team to call me back the same afternoon and immediately offered me free advice on what to do myself. He didn't need to come same day, so we booked for next day. He arrived himself with all his tools to check for water and mould. For the last two months, he's been the only person who cares and has been following the details, everything from the emergency work to the things insurance missed in their own estimate of our house. He's one of those guys who works for the big insurance companies, they know him, his reputation and his estimates are realistic. He was able to get what we needed to restore the damage from the flood. No disputes, super smooth, I'm super happy. If it wasn't because of him I wouldn't have noticed the low estimate our insurance company offered at first. If you're reading this and are looking for someone help you with emergency work and restoration with an insurance claim, talk to John, he'll ensure you're doing things by the book, in the right order. There's a lot of scammers out there taking shortcuts and taking advantage of customers in an emergency situation, becareful. John knows a lot about water damage, mould and how to restore things to how they were and he takes care of all the paper work, without any addition fees. He's a do-gooder. Thank you John for everything you did for us in our new house and the new floors that needed replacing from water damage. Bless ya!

everyone I dealt with was very cordial, helpful, and knowledgeable. I would absolutely recommend…read morethem.

The best out there hands down great company great employees and Tom is very good at his job takes…read moreyou through every step and so does there techs

Rochester Mold Remediation service our newly built home. They were on time and very professional…read more Lee the lead inspector explained the process, the tools, test reporting and answered all the questions we posed him. We are very satisfied and feel much more secure with our decision to go with Rochester Mold Remediation for remediating the Radon from our basement.

I am a local Real Estate agent, and always looking for amazing professionals who do quality work,…read moreanswer their phones and show up when they say they will! I highly recommend Rochester Mold Remediation! He has helped several of my clients get work done in a professional, timely manner with fair and competitive pricing, and I truly appreciate that!