Just wanted to leave a note of appreciation for Matt & team. I had Matt come out last year to help…read moreme identify anything to watch out for in the old home I had just purchased. He gave me a full inspection and informative tour of my home. When black mold popped up covering both sides of a wall recently, I knew who to call. Matt came out that day to take a look and set a clear plan of action that started a few days later. He brought in a professional team to do the mold remediation. Everyone was so professional and communicated every step of the way. Matt even went out of his way to discuss my issue with my insurance company on my behalf. I can't say enough good things about the guy. If you have mold and asbestos issues, do not hesitate to call him!

Do not hire these people! I contracted this snow removal service for 950 dollars December 4th,…read more2025. I came back from my trip January 1. And found the driveway filled with snow. I waited and no one came. My tenants informed me they had come only once the whole snowy month. On Sunday January 4, I asked for my money back ( see previous text for the reasons). That same day I was assured that the snow would be removed that same day. No one came or contacted me. I texted to request that the snow be removed the next Monday. I called, since I got no response. Again I was promised they would come that evening. The tenants and I waited in vain. Therefore I requested again a refund of the $900. I received no response.

From the owner: Rapid Response Restoration: Your Path Back to Normal…read more Why Choose Us? The Rapid Response Advantage 1. Unmatched Speed and 24/7 Availability The name says it all. We offer 24/7 emergency services with a commitment to rapid, on-site response. Quick mitigation is the single most important factor in preventing secondary damage, stopping mold growth, and dramatically lowering your final repair costs. When disaster strikes—a burst pipe, a fire, or a storm—we move instantly so you don't lose valuable time. 2. Complete, Start-to-Finish Restoration We eliminate the stress of juggling multiple contractors. We are a full-service provider, handling the entire restoration process from beginning to end: . Reconstruction: Full rebuilding and repair to return your property to pre-loss condition or better. 3. Certified Experts You Can Trust Our team consists of IICRC certified professionals (the industry gold standard) with decades of combined experience. We use advanced, commercial-grade equipment and proven techniques to ensure the highest quality of work, safety, and efficiency on every job. 4. Hassle-Free Insurance Process Dealing with property damage is stressful enough without the insurance headache. We help simplify the claims process by working directly with your insurance adjuster, handling the documentation, and ensuring a smooth, transparent process from your first call to the final sign-off. Don't wait. Call Rapid Response Restoration, and let us get you back home faster.

The good: It was easy to get a hold of the company and to schedule an appointment. I also like…read morethat there is no extra charge for weekend/late work if needed. The plumber that was sent was professional, knowledgeable, and able to fix the problems. He even took the initiative to clean an unrelated really gross surface clog I had been meaning to tackle on my own out. The bad: I called the company twice to confirm my appointment time as it involved shutting off water to multiple dwellings. Despite this they sent the plumber out more than an hour early to the job site with no warning phone call and I had to have him sit in the truck and wait. I had just woken up and could not turn off water to the other households ahead of the notice that had been given. Charge on the first job was within the realm of reason. Charge for the second bathroom repair though was extremely excessive given that it turned out to be minor and only took him less than 10 minutes and what seemed to be a few dollars of materials to fix. Verdict: If I have an emergency repair or need work on a night/weekend I may use them again. However if the work is minor or planned I would shop around and find a handyman who is more flexible with pricing.

They were supposed to show up today and they never did!! I'm thinking they are scammers!! It seemed…read morelike we were talking to, two different people?! No show, no call.....not a happy ending!!

I don't write reviews often, but when I do it's because the community needs to know, John @ SELECT…read moreis the man when it comes to insurance claims, emergency services and doing good! It was Christmas Day morning we discovered a slow leak in our basement. I called a handful of companies I found on Google, John's team was the only team to call me back the same afternoon and immediately offered me free advice on what to do myself. He didn't need to come same day, so we booked for next day. He arrived himself with all his tools to check for water and mould. For the last two months, he's been the only person who cares and has been following the details, everything from the emergency work to the things insurance missed in their own estimate of our house. He's one of those guys who works for the big insurance companies, they know him, his reputation and his estimates are realistic. He was able to get what we needed to restore the damage from the flood. No disputes, super smooth, I'm super happy. If it wasn't because of him I wouldn't have noticed the low estimate our insurance company offered at first. If you're reading this and are looking for someone help you with emergency work and restoration with an insurance claim, talk to John, he'll ensure you're doing things by the book, in the right order. There's a lot of scammers out there taking shortcuts and taking advantage of customers in an emergency situation, becareful. John knows a lot about water damage, mould and how to restore things to how they were and he takes care of all the paper work, without any addition fees. He's a do-gooder. Thank you John for everything you did for us in our new house and the new floors that needed replacing from water damage. Bless ya!

We can't recommend Select Restoration enough! John and his team responded to our call the same day…read moreand did everything in their knowledge and power to get our basement back in shape within a tight timeline and numerous complications along the way. We are grateful for everything and will recommend Select Restoration to anyone who has water damage issues. John managed to make this stressful situation easy and smooth and we also learned so much through the process. He took the time to answer every single question we had and went above and beyond in every aspect of the work. Again, we are just so grateful that we worked with John and his team. Our basement looks even better than it was before the flood! Thank you!!!

everyone I dealt with was very cordial, helpful, and knowledgeable. I would absolutely recommend…read morethem.

The best out there hands down great company great employees and Tom is very good at his job takes…read moreyou through every step and so does there techs

Rochester Mold Remediation service our newly built home. They were on time and very professional…read more Lee the lead inspector explained the process, the tools, test reporting and answered all the questions we posed him. We are very satisfied and feel much more secure with our decision to go with Rochester Mold Remediation for remediating the Radon from our basement.

I am a local Real Estate agent, and always looking for amazing professionals who do quality work,…read moreanswer their phones and show up when they say they will! I highly recommend Rochester Mold Remediation! He has helped several of my clients get work done in a professional, timely manner with fair and competitive pricing, and I truly appreciate that!