Ironically Kim's essay in the business history stated her disappointment with cracks appearing in…read morerepaired walls....of the 16 walls and a staircase Dale dry walled or skim coated between March '23 and May '23, 9 have multiple cracks as of August '23. The ceilings Dale dry walled are all fine except the landing which has multiple cracks. An archway he repaired is also fine. Dale stated that when he began our project we would be his only job, after two months of wondering why he wasn't there during the day I checked K + D's website to see pictures of him working on apartments. We got his leftover energy....The home was empty, he had 24-7 access with his own key, and still after 2 months he could not finish. We parted ways. After spending almost 10,000 dollars we now have to drywall all of those walls that he CHOSE to skim coat. I specifically asked which technique cost more and he said it was a wash...one took more time, one took more material. I just asked him to do it right. He did not.

From the owner: You're not the only one who's been frustrated by a contractor! The story of K&D begins when the…read morepandemic permitted Kim to work from home and she hired a contractor to create an office space. The experience was dreadful as the contractor was sloppy, unreliable and left the job with cracks in her new walls. With a background in customer service, Kim knew this was not how things should go, and was leery when her father (former owner of Painting by Sardo) recommended his former employee; Dale to fix the mess. When Dale fixed the problems on time and with project transparency, Kim knew his process needed to be offered to all of Buffalo, Kim and Dale now share a common vision on many things- especially turning traditional frustrated contract work on its head! With a focus on transparency, communication and customer satisfaction, K&D was built to be different.