I dropped off an iPad to get the screen replaced about a week ago. In repairing it, they blew a fuse 2 times and now are replacing the board. I've had to call them several times because they have failed to call me. Absolutely horrible service. Do not recommend. read more

You want funny? Patton Computers installed the incorrect ram in my laptop ....oops! Okay, okay those things happen -- Patton said they would order the correct ram, should be a couple of days -- a week and a half later I called and was told that they were waiting to get enough ram orders to save on shipping, but I could pay $20 for a special order. Here's the funny, they run a U.S. Post Office inside their building!!!!!!! I'll go there for stamps, but never again for computers services, and if there owner/manager is that inconsiderate of his customers, who would ever buy a computer product from Patton Computers. read more

Had Iphone 5 screen replaced and 2-3 days later home button fell out. My daughter was not able to find it so I took it in and they charged me for a new home button. Said they could not verify if it was an existing issue since the original home button was not provided. I said home button was fine and has never fallen out before screen was replaced. Guy told me no way to verify that. I said that is why you have a checklist of items you check off that are working before you accept the phone for repair. What good is that checklist for? Plus when I pay to have a screen replaced I assume all previous functionality would work the same. Not the case here, and although Patton computers are cheapest around I will not use them again since they do not stand by their service and try and pass the costs back to the customer for a poor repair job. read more

Run from this place. They do not tell you that in the event they are unable to fix your computer you are out of almost a $100 for nothing. Only thing they will do is backup your files. However, you must bring in another device for them to transfer it on to. read more

If only it were possible to rate a business with a 0 star rating! Even that would be generous for this business. Took my laptop for repair. Was told it would take three days later. When I called three days later they had not even looked at my computer. They said they would that day. The following day they informed me I needed a new hard drive to correct the problems. I agreed to pay the $79; this on top of the $99 initial fee to fix the computer. Three days later they called to tell me I could pick my computer up tomorrow, after 7 days but they could not fix the problem! This after being told the hard drive replacement would do it. I am somewhat culpable in that I used Patton before and received similar bad service so I really should have known to go elsewhere. Save yourself the agony of dealing with incompetence and take your computer elsewhere. read more

I took my laptop here to fix the mouse pad and although the repairs seem to be fine they gave/sold my personal information to people running in the upcoming election. !!?? I pay extra to have my phone number unlisted. This is such a violation of privacy. I got a voicemail on Friday and an email this morning. I don't remember ever signing a release but maybe it would be best to read the fine print from this place!! read more

I would like to give Mr. Patton credit for refunding my money on his transaction. I can't say I'll go back here again, but its a little more comforting knowing they will try to work with you to resolve a problem. read more

I cannot even explain how grateful I am to Patton Computers. I have used on several occasions for both pc and Mac products. They have always been less expensive than other alternatives and knowledgeable about even more complicated repairs. Recently, I had an external hard drive stolen from my car that contains images and data 4 for 5 years. I was devastated, and had made a post on a Facebook site offering a reward in the hopes that someone would take pity and return the external drive that had all of our family photos. I didn't expect to ever get a response. Billy, from Patton computers, called me and told me that they had made a backup for me when they did the computer repair and data transfer to the stolen drive and that they had everything that I had had stolen still available for me. I didn't even know that this was a service they provided. Patton was so proactive in not only protecting my data, but contacting me to let me know that it was still available. This is truly a company dedicated to its customers. You don't find that very often anymore. I am a lifelong customer. read more

I dropped my laptop off for virus removal on Wednesday, the tech told me it would be up to 3 days before it would be finished. On Saturday they called me only one time while I was doing yardwork. Not recognizing the number I didn't call back. When I didn't answer they didn't leave a voicemail or call me back after an hour or so, I found out that was their number and went up to the store at 6...only to find out they close at 6 on saturday and are not open at all on sunday. Terrible customer service read more

Knowledgeable staff was very helpful, they have hard to find unique items on shelf have always had a good experience at this Store.i will come back again. read more

I brought my phone in for a screen repair. Staff was very nice but it took them 3 times to get it right which was very frustrating. Will not do business here again. read more