A cool spot to go in and have affordable repairs done to your phone. The staff is friendly and they pay close attention to what the issue is with your phone. Their service is also speedy and effective. The price point is also super affordable. My family has everything from the screen repaired to the charger ports being cleaned and replaced. Definitely worth the visit each and every time! read more

iFixMemphis - Electronics Repair Near Me - Memphis, Tennessee

Was about to buy a new phone, but Bob fixed me up and saved me a bunch of money. Great service, quick fix. Thank you. 0

We have used them for the past 7-8 years. I'll tell you at first I was leary. I thought oh my goodness this is not Apple endorsed. What if they try to steal information off of my phone. Don't pretend like those things don't cross your mind either. But I took a leap of faith and 7 years later, we still use them. Every time, in my mind, the iPad or iPhone is unsalvageable and lo and behold it is repaired and works as if nothing happened. Whatever specials powers they summon to fix these phones is beyond real. In my experience repairs are generally done within 1 business day. As technologically dependent we all are that's a fast turnaround. They are my go to for any cracks of shattered screens. I highly recommend them! read more

Great service. They saved me from having to buy another iPhone. I'd recommend. Oh the service was quick !

Again. A stellar review. Other iPhone repair folks told me the job would take a week (hairline fracture on the back of the phone). Not only was this the only place where the part was in stock, the price for repair was lower than the others. The employees are pleasant and so is the store setup. My go-to store for cell phone repair. read more

iFixMemphis - Intake - Electronics Repair Near Me - Memphis, Tennessee

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This place is awesome. Everyone is professional and knowledgeable. I called to find out about repairing my iPad and the person who I spoke with gave clear expectations about timing and the possibility of resolving the issue immediately. There were 2 customers ahead of me and they close in 1.5 hours so it was unlikely. Outstanding customer service! I drove over anyway. The sanitation protocol is in place with social distancing, one customer at a time, and hand sanitizers on hand. Everyone is wearing a mask. Background: My computer didn't have the memory to complete the reset. Ileft my iPad at the GEEKSQUAD for 3 days for a reset and was told that I needed to replace it because the motherboard was possibly damaged. I arrived at Fixit, they took my device immediately. They told me to wait in the car for about 20 minutes for the reset. Two customers came to pick up their devices and the safety protocol was followed each time. In about 30 minutes, the tech came out to my car with my device in setup mode. He apologized for the delay. (super professional), but no necessary since he was working the whole times He refused to take any cash because wait for it, it was so easy to do. I had to give him the cash that I had on hand anyway. I'm taking my defunct laptop that the Geek Squad refused to fix on Monday. read more

I dropped off my console on November 30th to be repaired, and was given a week to 10-day timeframe. Today is January 2nd, and I'm sitting in the store in an attempt to get my repair done. The store did not proactively communicate anything. After the first two weeks, I called to check on things and was told they were waiting for a part and that it would be done next week. The next week, I was told they were waiting on the guy that does the soldering to come in, and it'll be done by Friday. The next week I call, they say it'll be done by Friday. That happens for 3 weeks in a row. So now, I'm in the store waiting in person, 6 weeks into my 7-10 day repair job. read more

I rarely do reviews; however, the service at this location was not professional, lacked customer service skills, and blantly lied. We arrived to the location early (9:20am). Waited patiently about 10 minutes until one employee dealt with customer and the other employee acted busy and answered phone. [Even with 2 customers in line] After addressed by employee and notified him of the situation, we were told the following: - phone passed diagnostic - they could replace the cracked screen - phone would be ready for pick up at 11:30am We shopped and ate in the area until noon. 2.5 hours later we called to see if phone was ready. They then told us that the screen wasn't at the location and that the manager was completing an inventory to verify if the screens came in. (LIE). We then asked several questions about why we weren't told this information when we dropped off phone. (LIES). Why didn't they just ask us to come back.(MORE LIES). How much longer? (EVEN MORE LIES). At that time, they asked for a contact number. We waited about another hour and a half. Decided to go by the shop. (GET READY FOR MORE LIES) And the first thing they say is that they tried to call us on the phone they had and left a message, as well as, the phone number we gave them which they never called. They also informed us that the Germantown location had the screens in stock and that they could assist us. (WHY DIDNT THEY JUST TELL US THIS FROM THE JUMP. WE NEVER COMPLAINED NOR DISRESPECTED THE EMPLOYEES.) They did notify the other location to provide us with a 10% discount for our inconvenience. Thank the lord for Chester at the Germantown location. In and out in 15 min. This doesn't void the facts about this location. FREE TIP: Tell customers the truth and they will be ok with waiting. Customers understand they are not the only people needing service. But keeping someone's phone for 5.5 hours. REALLY???? read more

i rarely give a business one star but ifix was one the worst experiences i have ever had. my husband who is a doctor, went to get his phone fixed on sunday 1:30 and he was on call the next day. they asked him to pick it up at 5:30 and then they call at 5 that they dont have the screen??? we asked why did they wait until 5, it is sunday evening and no other place is open. we were left helpless. they were unapologetic and said it is a simple mistake. the person who took the order failed to check if they had the screen or not. we asked why did they not call earlier and they had no answer. we were basically screwed and had to wait for 2 days for our phone! read more

Replaced my battery in a few hours, works great now! Got a good case there too. Have used before and will again

I've been here more often than the average person, because I don't like phone cases. This review is based off of over 4 visits. Customer service is typically a miss. They likely aren't done with your phone when they say they will be which is an inconvenience. They aren't going to call your alternate number when information is left. I say this after taking my phone and other people's phones there. I'd recommend them for cracked screen issues only. For anything else just take the device to your service provider, an insurance replacement plan, or Apple. They didn't even run the diagnostic on my phone and charged me $20. This was my second time coming up to the store for pickup and the tech came up with an excuse of why it didn't work. He whined that he spent two hours trying to figure it out. That was BS, my phone hadn't been touched. There were some distinguishable things still in place for me to know this. My iPhone was stuck on the white screen with black apple logo. Not wanting to do their job for them nor wanting to wait another 24 hrs for mediocrity, I didn't tell them that it just needed an Update run. ( I learned this from a Google search, not experience.) Took my phone to apple and it was done in 15 minutes for free. The place is conveniently located, but be aware that the diagnostic fee is a way for them to charge you $20 for 0 help. read more

Wish I could leave 0 stars because that's what they deserve. I had to bring my phone back multiple times because they didn't fix my phone the first time. When I got it back, the screen was repaired but they had screwed something up because all the sudden there were new issues with the touchscreen itself. I have had to come back a total of five times and my phone is still messed up. Oh and every single time they "forgot to call" when my phone was done so I essentially went all day long without a phone. Overall this experience has been a complete waste of time and money. Management - hire people that have/can graduate highschool and are equipped to deal with customer issues. read more

I had gotten my screen fixed a few months back and had been meaning to return because my front facing camera was smeared. Finally got around to doing that today and Rob had exceptional customer service. He kept me informed every step of the way. And was nice enough to replace my screen free of charge as I had a warranty. The environment is very relaxed and I felt my phone was safe and secure! read more

My Husband's cell phone wouldn't turn on and kept flashing a warning too hot sign. He thought maybe it got wet when he went fourwheel riding. So I took it to iFix, they told me it'd be $20 for a diagnostic. Four days later they call and say that they didn't know what was wrong with it (no signs of moisture inside), but they thought it was the battery. So they ordered the battery and it still didn't work, there was nothing they could do. The next day we picked it up, they charge us $20 for the battery, but the phone was cracked from the front and back. The phone was physically in good condition when we brought it. They said that we should've been told this could happen. So basically I'm out $40 the phone is still not working and now it looks like crap. read more

iFixMemphis - Electronics Repair Near Me - Memphis, Tennessee

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Quick service, but I had to have their replacement screen replaced the same day (by them) because part of the screen was non-responsive. Two days later I had to take the phone back again because the lower left side of the screen would alternate between being hypersensitive and non-responsive. The third time was not a charm, as the problem persisted. By the way, this is not the area of the screen where the original damage occurred and each time they worked on the screen, they were able to return it to full functionality, only to have the problem reappear a short while later. I don't know if it was the quality of the parts or the workmanship, but either way I was not satisfied with the outcome. On top of that, they just weren't that friendly (on three separate visits). In short, I ended up having to take the phone to apple for repair. So I paid 'stupid tax' (paying twice as much as I should have) by not just going to the Apple experts in the first place. read more

Came to these people I get my screen replaced on my iPhone 11 employee has it I don't care attitude without actually acting like a robot ended up replacing my screen came back two weeks later due to severe overheating issues they said that the screen that they installed was faulty so they put on a new screen they did not even bother to install new adhesive phone started overheating again contacted my cellular company I just ended up replacing my phone under my insurance stay away from these people they do shotty work and they truly don't care I will be going after them to get my money back read more

I really really wanted to like this place - especially since I cracked the screen on my Ipod. I visited a total of 3 times over 3 weeks (went weekly). They originally said they didn't have the part and would order it. I came back a week later because no one called me to tell me the status of the part delivery like they promised. Apparently they ordered the wrong part and were going to reorder it. Then when I went in today I was told the wrong part was ordered a 2nd time. It's concerning enough that people who are supposed to fix my electronics can't order the correct part - twice - but what really upset me was the lack of customer service or even friendliness. At no point did anyone apologize for their mistakes, instead I felt like I was bothering them and they were not overly concerned about having my business. After three visits, poor customer service and still not having my Ipod fixed -- I'm going elsewhere. I can handle lower quality or overpriced services -- poor customer service on top of all that is where I draw the line. read more

I dropped my phone and it broke all of the glass. I decided to try this company because it was on my way home. They told me it would be about 40 minutes to fix it. I came back in that time slot and it was done. Really fast and looks great! Thank you! read more

So I purchased the Yelp coupon for $100 for $79. Turns out it was quite helpful because I ended up breaking my phone while traveling to Colorado in May. The service here is great! If you have an iPhone you're pretty much guaranteed to have a screen at the moment you step in, but unfortunately, they didn't have the iPhone 6 screens in stock when I went. They did an amazing job with letting me know when they would have it in by calling on a frequent basis to let me know that the shipment had not arrived and as to when it had arrived for me to bring my phone in. When I actually took the phone into the shop, they took it, after prompting me to sign a waiver saying that it was good for them to unlock my phone and that there were no privacy issues, and I had it back in about an hour. Now once I got the phone I paid, and had to pay $8 more because the total was $108 and the coupon was for only $100. Afterwards, I took the phone and left and had a slight issue with my screen not cutting back on. I hurriedly took it back and told them that I was in no hurry and would pick it up after I got off of work, in which, when I did get off and made it back, they had it ready with a detailed explanation and didn't charge me anything further. All in all, great service, and great if you use the coupon provided by Yelp! read more

If I could give them no stars I would. This place is outrageous and is run by thieves. I brought in my iPad 2 to get a power flex cable replaced. I broke the screen and was changing it (which I have done multiple times before) myself when I accidentally snapped it. I called them and they said they'd replace it for $50. Sounds fair enough. The technician offered $80 for replacement and to close up the iPad. I have plenty of experience changing screens so I just had him replace the replacement flex cable. I brought it in and they changed it. That night they called me and told me the volume up button was broken and charged me an extra $10 for that. I accepted the payment and left it overnight. The next day my girlfriend picked up the iPad for me because I had to work a 12 hour shift. After work, I picked up the iPad and noticed the Wi-Fi antenna wasn't just broken, it had been ripped off! This is not something that is not easy to do. I remember vividly having the wi-fi card in place when I handed the thieves my iPad. My girlfriend didn't break it... she carried it to the car and left it on the seat until I picked it up. So I called them immediately after and the technician claims "There's no reason why we would mess with that cable... I'm an expert in iPad repairs." Well guess what, I'm not an idiot. The "technician" blamed my girlfriend for the missing wi-fi card and told me that I had no reason to blame him. No one else touched it but him. Personally, I think he's just butthurt that I didn't pay $30 extra for the screen closed. That is my choice. If i pay you for a job, You should do it right and not cause damage to my things. So this company took $60 and my wi-fi card for nothing. DO NOT GO TO THIS STORE. THEY ARE CRIMINALS AND WILL BREAK YOUR DEVICES SO YOU'RE FORCED TO COME BACK. read more

I have been here several times unfortunately due to me dropping my phone. They have this down to an art. I am in and out and my phone is fixed in a flash! I send everyone I work with there and they also have a great experience! I took my iPad up there once and the manager showed how I could fix it myself! Unbelievably honest! These guys know what they are doing! read more

Okay, so the woman who works there (the only one I think) is rude and very unpleasant. She refused to take my Yelp code for my discount when another guy who works there takes my code every single time. She got a huge attitude with me and I felt very threatened and uncomfortable as a customer. My screen broke within 3 days of getting it fixed there, and there was nothing to protect me. Their warranty doesn't cover cracks. It was 3 days later. Obviously the screen isn't Apple official. Anyway, I got it replaced again there, and that's where this woman came into play. iFix, if you're reading this, I would suggest getting rid of this woman. Other customers were looking at her like they couldn't believe she was treating her own customer this way. That's all I have to say. If you're wondering which woman I'm talking about, she's at least part Indian and has somewhat of an underbite. read more

Came here to get an iPhone screen repaired. Got the phone and the color is terrible. They told me that's part of the deal when you don't use an Apple grade screen and a replacement. Wish I'd know up front that the picture of my phone would be affected. They say they would have told me if I'd asked.. but I didn't even know to ask this? I'd for sure research other options. It also doesn't have the same touch sensitivity that a regular screen from Apple has - I often have to push down several times or swipe multiple times before the phone gets the signal. They did offer me a replacement and to put my old cracked screen on. However, my toddler dropped my phone before I made it back in and then they wanted to me pay almost full price to get my cracked screen back. So now I have a slightly cracked screen with wonky color/weird touch sensitivity. read more

I spilled water on my phone and put it in rice. A piece of the rice got stuck in my charging port and when I got the rice out my phone wouldn't charge. I took it to I fix it and he was able to clean it out and make it start working without replacing anything. He could have easily charged me for a replacement and I would've never known that I didn't actually need it. I am impressed by their honestly and I will 100% be back with any future problems. read more

Ahhhhmazing! The guys were friendly, and prompt. I waited less than 20 mins, they have very competitive prices and even Price match if you find it cheaper. I've been to some of the other places in Memphis BC my girlfriend is klutzy (baby, I Love you). Other places Smell like dirty feet or Curry. But not IFixMemphis!!! I am 100% positive that When My beautiful girlfriend breaks her phone again we will bring it right back here. They have a nice set up, nice furniture to hang out if you want to wait and Cable TV. Soon they are starting another service that will pick your broken equipment up, fix it and deliver it back!! I can only guess the negative reviews are from competitors bc I watched them answer the phones non stop and serve many clients. Super friendly, everyone was happy. This is Your One Stop Shop!!! read more

Worst service ever I dropped my Xbox off in late march .... it's june still no game no call back just dumb and unprofessional

Yes, I went into the store earlier this afternoon and the young lady assisted me in less then ten minutes. Yes, I am a very excited customer. Yes, go down there and get your iPhone screens repaired in no time. read more

As an update, I'm happy to say my phone with the updated screen still works great, two years later. Great work. If i ever shatter my phone again, I'm coming back to get it fixed. The fact that the new screen got a scuff right after it was fixed is kind of weird because there have been no scuffs since. It must have been a coincidence, but it's been 2 years and I use my iPhones hard- the screen's glass is good. read more

I have a detailed review below, but bottom line: BAD Customer Service + BAD repair + No Savings = GO ELSEWHERE! Downtown "New" Store - 130 Madison Ave ---------------------------------------------------------------------------------- I used iFixMemphis (aka "iFix901" etc) to replace a screen/digitizer on my iPad 3. My suggestion: DO NOT USE their services. The price was comparable with other local repair shops ($150+tax). The work was sub-par, took multiple attempts and Still is not correct. The other reviews about how bad the customer service is are all spot-on in my opinion. I made 3 visits to the store and not once was I greeted with a Hello or any greeting. I never received a THANK YOU for your business nor even a simple, Have a good day or Come Back if you need anything. The attendant seemed borderline bored with having to assist someone. I work downtown so I went for convenience of location. That was my mistake. It's worth the drive to get it fixed elsewhere, if done correctly. iFixMemphis replaced my digitizer (the glass touch-screen) on my iPad 3. But when they gave me the 'fixed' iPad, it now had air bubbles between LCD & Digitizer. When I pointed it, they too saw it and said "Don't worry, you can ignore those, it will still work fine". No, it distorts the image and the MAIN point is, I paid for a new screen so it should Look and Act like New. I left it to be replaced Again. Each time was an overnight stay as it wouldn't be ready in 2 hours based on other reviews I read. iFix Memphis said "We will call you when it is ready". They never called. I left voice mail and tracked them down the next day where they implied the unit had been waiting for me to pick it up (they never called, but fine, I went to get it.) Upon the 2nd try at fixing it, the bubbles were gone, but Now it had a noticeable smudge underneath the screen.They said "Yes, I see it but it's fine. If we try to take it off, we will break the screen (???)--again" I don't care what they do so long as it's fixed. They are responsible for How they handle the repair & parts. They said "Don't worry, that (smudge) won't affect the performance". Again, they JUST DON'T GET IT... When you Pay for New screen, it should look brand new. This looks like I bought a used unit with a blemished screen. VERY disappointed. The iFixMemphis service techs either Don't Know How, or simply Don't take the Time, to do the job Right. I should have requested half my money back at a minimum as I could replace the screen for half the cost, I paid extra to ensure it would be done right. I left $170 poorer and disappointed.... I will Not be a repeat customer nor can I recommend them in good conscience. read more

My iphone 7+ was ghost touching and the screen was crack. Not only did they fix my phone in under an hour. The level of customer service was excellent. This was a great experience. I would most certainly recommend their services. read more

Worst service ever! Go to Phone Kings on Summer Ave instead. They are cheaper by quite a bit ($130 vs $199) and it will be ready in 20 mins. I had a screen replaced in June and just had it replaced today because the screen was actually splitting. The nice guy at Phone Kings showed me that they left off 2 screws (which he replaced for free!) on my phone, used elmers glue as a seal, and a very cheap screen for replacement (which caused the screen to split). This place is a scam! I promise you will have to have the screen replaced again because they use crappy products!!!!! read more

I will say that this place is pretty roomy and you can see the phone technician repair the phones and iPads. Be careful getting your screen fixed because it will void your apple care on your phone. The service was pretty good and the Yelp discount really helped with the cost for sure. I would definitely suggest this place for replacement of your cracked iPhone screen. They have a 60 day warranty on the service. read more

Nice enough when I finally got someone on the phone. They had no iPhone 6 batteries in stock and it was $70 for a new one. I had it done on Summer Ave right away and for $45. read more

What a great experience, well, as good as fixing a cracked iphone can be. Silly me dropped my phone last night after the Elite event and it shattered into a million pieces - it even gave me a splinter. I called before I went and they said walk-ins were fine so when I got there I was happy to be helped right away. 30 minutes later I had a brand new screen and the guy was super nice. I know they are life savers (well, to me anyway since my phone is my lifeline) but I just felt like $160 is a lot money for what they did. Don't get me wrong I definitely appreciate it but maybe they just do such a good job that it appears to be simple when it really isn't...that being said, I'm pretty sure they are less or equal price wise to most places (at least what I've observed). Heaven forbid this happens again, but if it does I'm definitely going here! read more

Had my iPad fixed, they left the plastic on when I picked it up. They also left a crack in it where whomever repaired it cracked and tried to cover it with the plastic. DON'T TAKE UR ISH HERE. I selected 1 star because that's the only way I can leave a review. And they originally said it would only take 1 day, it took 3. This place sucks!!!!!! read more

I dropped my iPhone face down in my driveway. You guessed it. The screen cracked. I took it to iFix and they had a new screen on my iPhone in less than an hour. These guys are great. I would highly recommend this place to anyone who needs a phone repaired. read more

As much as I hated having my iPhone screen cracked, iFixMemphis really made the process of getting it fixed pretty painless. I dropped the phone off and an hour and a half and about $100 (I used the Yelp deal!) later, it was good as new. The staff was friendly and helpful, and the store will remind you of an Apple Store in the way it looks and runs generally. I don't recommend you break your iPhone, but if you do, this is the place to take it. read more

Zero stars. First time - didn't work. Had to waste another trip. Now - digitizer broke and screen cracked - obvious defect. No concept of customer service or accountability. Don't waste your time or money here. read more

Took my phone to the Apple Store and they told me they couldn't fix the damaged charging port. Took my phone to iFixMemphis and they fixed my phone and I was able to use my phone again and get all the photos that I hadn't backed up yet! Great price and super fast service! Thank you! read more

Overall bad experience. We went to their store a few days ago to get an iPhone serviced. We went there because it's so close to where we live. I pass by there and see their 30 minute iPhone repair stickers on their windows almost everyday (I think it's also a pawn shop? They had one of those "cash 4 gold" signs in their windows too.) Inside looked very nice, but the customer service was extremely disappointing. There was rap music playing very loudly and it was very hard communicating with their employee. He could not speak English and there was no one there to help us. Very unprofessional and careless. We picked up the phone and everything seemed fine. Aside from the poor customer service and overall "sketchy" feel of the area the repair was finished in 30 minutes and everything seemed to work. Wrong. Now the phone won't turn off when we talk on it. It dials numbers when we hold it up to our ear to talk. We can only use the speaker phone now! Unacceptable! I don't trust them enough to return the phone for them to fix their mistake. I will try someone else I will not recommend their services to any of my coworkers, friends or family. This experience with them has been very frustrating and expensive. read more