Eric came highly recommended by my best friend, who has had an installation in his old place in…read moreGrant Park and more recently in Cumming, both by Eric (owner). I recently moved to Alpharetta (love you, East Lake, hate you, crime) and our beautiful new suburban home had a first gen Hitachi flat screen complete with DVI-cabled HD tuner installed at what must have been 13 feet on our stack stone fireplace. See my uploaded pic. I'm not looking to alter the stone mantle, so suffice it to say we're resigned to having a TV that is mounted ridiculously high. But the old TV was 8" above the mantle so there was room for improvement. I got a sick deal on a TV at Yellow box place and also picked up a matching surround/DVD combo, and gave Eric a call. First note that Eric is a workhorse and he and his crew work basically 7 days a week, so finding an open slot isn't impossible. Eric drilled new, lower holes in the stone, rehung the mount I had (savings!) and ran the wires (two 12ft+ HDMI cables and power, plus another cable for remote if needed in the future, and my center speaker cable. He was out of the formally installed power boxes so offered to come back the following week to install one and ran a power cord as an interim solution. He came back the next Saturday, installed the box plus an extra optical cable on request, and only charged for materials. The install is top notch and I believe what I paid was totally fair (~$400 inclusive of cords and power box, and it was a LOT of work). Mounting on a plain wall is one thing but on a stacked stone fireplace is a situation you don't want to tackle on your lonesome. BTW, plain wall installs are super inexpensive - $190 I think including mount and cables. Add it all up. It's a deal.

Wow he is amazing, fast effective and very knowledgeable. We had delayed having this service…read morebecause we had a bad experience ten plus years ago with TVs over mantel. Well no longer, he's excellent and helped us understand the process and made suggestions for alternatives for decisions on how or what we're options. Thank you, thank you thank you! We'll recommend this service to our friends, neighbors and family. The Russo's

We thought we were hiring a quality, professional company that would provide a high-quality product…read moreand experience. What we got was the complete opposite. The initial consultation went well. Then we paid our deposit and was scheduled. 2 days prior to the install date I called the companies office where a young lady answered. I asked her if the company provided any 3d renderings or images so we could be sure that we were on the same page. The lady stated that someone, I forget the name, was a VISIONARY and they do not provide images. We did not care for anyone's vision other than ours because we must live with it and we knew what we wanted. The day of the install. The sub-contractor shows up and proceeds to build. As I see the wall shaping up and did not look like what I expressed in my consultation. The guy says that to do what I ask it would be an additional $800 and I should pay him directly. Which after seeing more progress, was what I ordered in the first place. On a call with the owner of the company, which he acted as if he didn't know what was going on, we had to pause the project to have a meeting because I felt as if the sub was trying to hustle me. The sub constructed my wall with a wood veneer, and it was supposed to be drywall to flow in consistency with the rest of the room. I did not ask for wood, nor do we like it. After they were aware of their mistake, they spent time trying to convince us that what was done was better than what we asked for and that we should accept that. NO! the additional time, labor and costs are yours to deliver what we ordered. After this we were then rescheduled to complete this project only to again have poor communication with scheduling. The second day they come back they left a guy here to do drywall and the guy came to me and said he was not left with the proper amount of material to finish. I had to go buy the materials. As I expressed my dislike for having to do this with the owner, her is his response "This is something that can happen. You cannot calculate exact parts for the job, especially if it's custom and there are no descriptions of materials only a picture. I will go ahead and contact....". The guy measured and built a wall, and you say you can't calculate materials? WOW, so someone is incompetent. I own a business in a similar field, and I have never had to have a client go to the store. This is a piece of Sxxt operation ran by people with zero business acumen. Points: 1. Lack of communication between company and subcontractor. 2. Design was not the same as build. 3. I had to install dust barriers and floor coverings to protect my home. 4. Poor communication between us and the company. 5. We had to go out and buy materials. 6. They used my ladder/equipment. 7. Came unprepared daily 8. Poor scheduling and time management I totally regret giving these people my business.

I had a solid, positive experience with RMS. They were quick to respond to the initial request…read more(far exceeding competitors response times). They conducted a thorough eval of the need, asking questions and ensuring they understood. Although the pricing was higher than competitors, their responsiveness, knowledge, and professionalism won the day. Their installation work was of high quality, they cleaned up after themselves, and they got after it until it was done. Definitely would use them again and recommend them for home networking / cabling needs.

Jake and team are great! Their attention to the details is rare. Jake was responsive and patient…read morewith communication. I asked many questions, and he answered them all. I'd he were busy, he acknowledged my messages were received with confirmation about when I'd expect a response. Upon installation day, I received communication about when to expect my installer. When Rob, my installer, arrived, he covered his shoes and told me the plan for the duration of his time. He was professional, precise, and swift with installation. He was also polite and went above and beyond by carrying my old tv upstairs for me. Truly excellent service rendered from all involved. Thank you @JakesProTVInstalls!

From the moment I first reached out to Jakes Pro TV Installs, I knew I was dealing with a true…read moreprofessional. He was upbeat, responsive, and took the time to answer every question I had--always offering thoughtful advice along the way. Throughout the entire process, Jake delivered an outstanding experience. Even during the install, he'd ask for my input on placement and setup, and when I'd flip the question back to him--"What would you do if this was your TV?"--he always gave honest, helpful recommendations that I truly appreciated. When my contractor dropped the ball on installing an outlet, Jake didn't miss a beat. He simply said, "Don't worry, I've got it," and sure enough, he handled it with ease--and the result was amazing. I can't say enough about Jake's professionalism, attention to detail, and the care he puts into every install. He treats your home like it's his own, making sure that once the job is done, you'll absolutely love how it turned out. If you're looking for someone to install your TV the right way, look no further--Jake is the guy you want from start to finish.