I called because I was broke down at 7 pm Friday the 13 th at Fast trac ,, A random man tried to…read morehelp but didn't have the right tool ,, but ironically had a flat just before he stopped to get gas and gave me Sherri and Jeff's number .. Sherri was very happy to help and pass me along to Jeff ,, They both treated me like I knew what I was talking about and not " just a female " Jeff asked me to explain a little and then came right out ,, listened to me some more and did just as I said I was sure was wrong !! What an awesome feeling to be heard and not looked at like I'm stupid !!!! REMEMBER 7pm on a Friday night !!!!! I asked how much I owe him ,, he said NOTHING !!! We gave him money anyway and to be sure .... We ARE making an appointment Monday to have it fixed the right way !!!!! Great feeling knowing there are still honest good hearted people out there !!!! Kudō's to Sherri and Jeff !!! You saved me !!

Was looking for a car for my grandson got ahold of Jeff because I've know him and his wife for…read moreyears about what I was looking for in October. Within a week they had something. My grandson test drove it fell in love with it. Jeff went over the car so there were no issues and in a week he had his car. I've been in the car business a long time best experience I've had. i bought snow tires through them too and they installed them too. Just great people to do business with.

my husband went with an issue in his bike and it fast service amazing customer service!read more

Bought an indian from them and the blinkers were not working right out of the gate. They replaced…read morethem for free after 6 weeks of waiting. Then after two weeks of owning the bike (while waiting for my blinkers to be repaired), the speedometer gave out. When bringing my bike in for the blinkers they promised to fix the speedo as well. It has been 2 and a half months and i have called them every two to three weeks asking when the part will be in, being extremely patience. However, they seem to be dodging a direct answer as they do not seem to want to contact their indian contact for the part, or to get out of fixing the issue. So i have given up on that as i missed about a month and a half of the riding season, as i cannot calculate my speed safely. Mechanically the bike runs great. The tires were about 7 years old. They sold me the bike without extra dealer fees and were very straight forward. However, expect long wait times if there is an issue with the bike, or they may not even fix it at all. TLDR: Great to get a bike at a fair price without the hassle of negotiation, inspect the bike closely as they may have older and wearing tires/electronics. And dont take their word on fixing issues on the bike fast or at all if theres more than one issue. May be better to get it in writing. Dont expect a call back.

Went to Utica Harley to get a couple clothing items, there was no one that day working over in that…read morearea. Neil approached us and asked if we were finding everything ok or if we needed help finding anything. Helped me pick out the right size fitted for my son! He has fantastic customer service! Cashing out in the service area we had the pleasure of meeting two more pleasant guys, very friendly Thanks Neil, Eric, and Ken keep up the great work

Great bunch of guys (and girls) Just bought a Road Glide…read more Max,Jeff and Josh worked really hard to get me what I wanted. Can't say enough good things about my buying experience. No other dealer even came close to the deal they gave me - or the way the team interacted with me. Thanks guys.

Awesome customer service!!! If you are a motorcycle rider, this shop is the absolute best in the…read moreUtica/Rome area. They have earned my business now and forever. Let them earn yours! MGC

I highly recommend TNT Sport Cycle in Whitesboro, NY! 3 of us were riding Super Adventures across…read moreAmerica and needed an oil change to continue our trip, but it was Memorial Day Weekend and everything was closed. TNT left us a case of oil, a catch basin and an oil drum to recycle the used oil even though they were closed. That is going above and beyond even though he knew we would probably never be repeat customers since we are from California. Thank you TNT!!!

I got a set of tires here for my 2015 Dodge 2500 and they were nothing but great. They treated me…read morewell, got me in with almost no notice, helped me drop the plow and rehook the plow as the shoe/stand broke. And their prices were much lower than anyone else. Have a buddy a hour away and he couldn't even come within $80 of Srokas price at his cost. Will return.

This is the WORST service center in Oneida N.Y. They completely rip you off, and get mad when you…read moretake your vehicle else where. Completely unprofessional, pages of text conversation between owner to prove that. Example, stating they hope my car blows up with a car load. Very immature. I will never take another vehicle to this place again.

I had Dashboard Christmas Tree Lights blinking. The Dealership tried twice and I thought I have to…read moregive a 3rd try as a Dealership I was paying top dollar for a car that was no longer under warranty. So with two recommenations, I went for Big Dog. After the fix, they wanted to save me money and handed me a list of details to give to my Dealership. And they honored it. Shout out to Five Star Subaru and Big Dog. Todd was amazing and right now my husband's truck is there. I will be posting again soon. Shout out to Big Dog.

I had an absolute terrible experience with them! I seen good reviews so I tried them out they let…read moreme leave with my calipers off of my rotors, which then put my life at risk and then I needed to get new rotors because it pretty much destroyed him! I have a video if you wanna listen to it! Asked them to fix my tires cause they kept going low. They "changed" the valve stands. And yeah, I'm still having the same problem and I told them that when I brought it back and still didn't fix the problem.. then charge me 1600 for brakes and rotors one wheel bearing one tie rod, a lightbulb and two valve stands.... I was out of work for multiple days. I had to bring my car back., because they couldn't do their job properly the first time, and then charge me for the caliper that they couldn't do right. places is a joke if you want to get ripped off, go there! They charged me for some of the dumbest things they will nickel and dime every cent they can get! I wish I could post pictures and videos! To show you!

Honest, extremely reliable, some of the most competent mechanics I've used…read more They have also shown times of compassion and helped me out in emergency situations with flats etc. There are cheaper alternatives, but if you want something done right the first time go to them. If you are having complex issues go to them. I've had multiple cars worked on by them through out many years and some of those cars could have sunk me financially. They were very open about return on investment and when to get out of a lemon.

They have worked on my car several times. Excellent service!! New tires , replaced my brakes!…read more Also I get my oil changed there too!! Always polite!!

Oxygen sensors I had…read morea check engine light come on after I had my vehicle got undercoated. Due to the modifications that were made to my van I was referred to Tallmans Tires since they had a lift that could accommodate my van. They quoted me a price that was at least $200 more than other places. They did the repair for over $500. I didn't get 100 yds from the door and the lights came on again. They said I needed to have their special machine analyze the problem for an exhorbatent amount of money. Why spend good money after bad!?? So on my way home I stopped at Ramsay's. They couldn't fit me in this late in the day. But first thing in the morning they got right on it, fixed it, paid for it. Their speed and expertise was amazing. I will not go anywhere else. I can't say enough about their speed, efficiency and cost. I won't go anywhere else.

Shoddy buisnes practices. Will put used parts in over new and charge for new. Mechanics drunk or on…read moredrugs and woman at the ground counter is beyond rude while she blows smoke in your face. Stolen diagnostic programs for the computers that are usually outdated because they share info between shops instead of purchasing. Just all around shady business.