So easy and friendly to work with! I unfortunately found myself needing a tow which often takes…read morehours. Luckily they took only an hour and the guy (wish I got his name) was so friendly and quickly got my car on the road to the mechanic. It was covered by my car insurance so I can't speak to the price or value but I would definitely seek them out again if I needed a tow.

NEVER. USE. THIS. COMPANY...EVER…read more I needed a tow and called my roadside assistance at 430p to help. Perlman's is contracted through them and was dispatched to assist. I was told it was going to be a two hour wait even though they are contracted only for an hour wait. Fine. Two hours pass and no one showed up. I called my road side assistance and when they contacted Perlman's, Perlman's said they canceled the tow because their truck broke down. A towing company only has one truck?!? No one ever called to say the tow was canceled. So now I have to wait ANOTHER hour for a different tow company to come get my car. It is now past 7pm and I have an infant with me. Perlman's was EXTREMELY unprofessional in this situation as they never contacted ANYONE to let them know they can not do the tow. If they had, things would have moved a bit faster and I would have made it home earlier with the baby. This isn't the first run in I had with this company. There was another time, months ago, where again I needed a tow. Again it was a two hour wait. Again, they never showed. They said they were busy and couldn't make it to me. I again had to get another company to do the tow. I will never give business to this disgrace of a company.

Our car broke down on the Northway today and once we figured out where we were going to take it the…read morechallenge was how to safely get it there. It had been years since the last time I had called for a tow truck and after reading a few reviews I was even more uneasy given what I read and heard over the years. So I decided to try Latham Roadside and hope for the best. - Keith came right away like he said he would. - Was clear over the phone prior to coming what the fees were going to be and that's what they were. - He also texted me photos of my locked vehicle at the repair shop. If I ever need a tow again I am calling Keith!

Awesome service. Keith was very knowledgeable and professional. He really helped me out when I…read moreneeded it. Highly recommend.

Chris was great! He showed up quickly, was professional, friendly, and made everything easy…read more Excellent service--definitely recommend him!

Was locked out of my car on a sunday morning, called capitaland, and was back in my car in less…read morethan 30 mins thanks to Christian!!! Highly recommend!!

Adirondack Towing is the best. I had an engine stop alert in my motor home, a 40' diesel pusher, up…read morein the north country just outside of Ticonderoga. 35 other tow firms passed but John took the job and drove 107 miles out of his way to get me off the side of the highway. He called me when he took the job and told me he'd be there around 9:00 PM. He arrived at exactly 9:00 PM. He was careful and methodical and treated my coach as if it were his own. I appreciate that! Highly recommended - thank you John. I can't say enough good things about you.

Western Express called for two repairs on my Wabash 53 ft van trailer before I arrived. Easy…read morelocation to find and park. Super clean shop. They do excellent work in a timely manner and I was back to work and still made my appointment in Baldwinsville, NY.

Interstate Northeast helped me get a new Avis rental car after the tire on the rental developed a…read moredangerous tire bubble. Within 2 hours of being contacted by Avis, these folks had picked up the old car and delivered a new one directly to me - despite the freezing rain. They made the exchange quick and painless and were super helpful in getting me on my way. Thanks so much for the help yesterday.

February 2022 Interstate Northeast answered my insurance's and my roadside assistance call that my…read morecar was stuck in ice in street parking outside my apartment. The driver was young, probably in his 20's. He dinged my car (I paid for it to be fixed and a rental which cost $1100). I watched the driver hit my car as I stood and watched. I said, "You hit me." He said, "I thought you were spotting me." He immediately got out and took pictures of the damage and asked me if it was already there. Within days, I learned from my insurance company that the driver and Interstate Northeast were saying that the damage was preexisting. My insurance could not investigate because the damage cost was below my deductible. I have proof of when he arrived with the automatic text. The driver is saying the photo was taken before the work began. If one were to dissect the photo evidence, they would see the timestamp is 40 minutes after the time of arrival. Interstate Northeast does not care to help me.

Got rear ended on the highway an hour from home. Arvin from AC Towing and Recovery was our literal…read morehero. He got there within the hour, loaded the car on the flatbed then helped load us up in the cab of his truck, all within a few minutes. He not only talked to us the whole ride, he made us laugh and feel so comfortable and calm after a very unnerving accident . Arvin is a true professional obviously taught by true professionals. Keep up the great work AC Towing!!! -Kelly

They have rudest customer service I went there to get the stuff out my vehicle the guy who helped…read morewith that was awesome! I leave the lot soon as I leave my tires goes flat. I call back to be told maybe you came here with a flat tire, like I drove 150 miles on a flat tire. Then the man says it's not problem, call back just to be hung up on by the lady who offered no assistance what So ever! Don't go them if you don't want to be treated like with decent respect! Signed Candice Thomas

I have to admit it is not often I give 5 stars when I am upset with something, but after thinking…read moreabout it, it is not the establishments fault. I've been living 10 years now in Albany's Center Square, and I've had my share of parking tickets which were my fault. But one thing I do, is make sure and honor the temporary no parking signs in front of homes. Unfortunately, this time, the signs were not placed in the right locations, as should be, which is the homeowner's responsibility to remedy especially if someone removed them. I arrived home late last night from work and of course it was impossible to find parking. I saw an area with some, but there was a no parking sign for two spots in front of a home having construction done. I looked up two car lengths, and there was no sign in front of the tree in the open spot, so I took it. But there was another sign two spots up which I could not see, and even then, it was not for the location I was in. Seems like someone took down the sign that was in the middle. Anyways, next morning my Jeep is gone. Talk about being extremely upset, but this is Albany Center Square, and knowing how the parking is not the greatest for residents, I took a deep breath and sighed. The parking authority doesn't care about the residents when it comes to someone else's created problem. Anyways, since this was the first time, I didn't really know what to do. I callec the Albany Po Po, and they directed me to Capitol District Towing. I was concerned since my Jeep is old. But the lady at CDT was very helpful and apologetic, even though it wasn't her fault. I got there in time to get my Jeep, which was parked safely, and just like I left it. They looked like a class act, and will use them in the future for my towing needs. Hopefully, one that is not related to Albany Parking Authority towing it when they and the resident were the ones who were at wrong.

Chandler just came out and helped us with a flat. He was friendly quick and super helpful.read more

Lussiers is the best place for any kind of car work. Either mechanical or body. They are hard…read moreworkers and the pricing is really fair. Whether I just have an oil change or brake work or if you need a part, they are right there for you. If they need to order a part, they get a perfect rebuilt one. Also they do incredible body work at the best prices. They also are aware of newer cars being mostly computers so they have that equipment as well. I will continue going to Lussiers as long as I live in the area. Thank you Ben and the whole gang for bet there for us.

I had my 2015 VW Beetle Convertible repaired at Lussier's. The service was completed effectively,…read morebut took some time since there were multiple issues with the convertible top and parts had to be ordered. I will say that the customer service at Lussier's is unmatched. Everyone I interacted with was kind, helpful, and professional. I was regularly updated on the progress of the repair and what was being done on the car. I did feel that the price might have been a bit high, but I did not get quotes anywhere else, so I am not sure. I am satisfied with the work and would come back in the future, particularly because of the people. I was also so pleasantly surprised with the condition of the interior of my car when I picked it up. It looks like it had a full detail job! Thank you!