Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Didn't use them for repairs, but uhaul rental. Honest and trustworthy! Will help you out.read more

I went in to get an oil change and to have my engine looked at because it was making a lot of…read morenoise. They changed the oil and went 'engine sounds a little better, you should be okay!'. They told me it was completely safe to drive and that the car would last for a long time. The next day, it literally exploded

Had my oil changed by them back in 2020.When I Went to Jiffy Lube I was told they could not…read morechange my oil because the area around the oil pan drain plug was damaged and had been repaired with Jb weld.Albany Light Truck was last place I had the oil changed!!! I went to Albany Light Truck and told them about the problem and was told they were to busy and to come back sometime next week and they would take a look at it.Hopefully this will be fixed to my Satisfaction!!!!!

Fantastic experience, end to end!! My car broke down on the…read moreThruway on a Sunday afternoon... every minute of the interactions we had from start to finish were outstanding... great tow driver, very safety conscious and personable as well! The breakdown's cause was easily understood and I had my car back in perfect order by 1pm Monday - they set aside other work to get me on my way faster. The repair price was fair and reasonable, and they offered me rides to / from my hotel (stay at The Castle - wow!). Family-owned business who truly cares about its customers... I'd recommend to anyone!

The tow driver who picked me up off 90 was fabulous and very friendly. Unfortunately this is where…read morethe positive ends. My car was brought to the shop and locked up in the yard. When I went to have it towed away the next day (a sunday on which they are not able to repair any cars and on which they were aware I was going to have my car towed away to a repair shop that could get me back on the road) I was charged a fee to get my car out. They could have just left my car at the hotel if it was going to be such an ordeal and then I would not have had to wait 4hrs and get charged a fee to get my car out of their jail. Call Verns instead!

I brought my car in for oil change & check. they did it with efficiency & found a small plug that…read morewas bad & fixed it ($3.83) . I asked for new windshield wiper blade & that was done. Texted me when my car was finished. The staff is friendly & bill was ready when I went in to pick it up. I feel they are trustworthy garage & would recommend them.

terrible lying ,irresponsible tech.,only care about the money and will not take care of your…read morecar,leave windows down,take tow bolt and throw it in the car without telling you where it is ,high diagnostic fees. undetailed paper work.

I'm a repeat customer of Kaiser's Body Shop and I'm always amazed as to how professional, courteous…read moreand friendly Steve and the entire staff are. The work done on my truck, not only is extremely well done, but they are proud and caring about their workmanship. They truly want you to be happy with the finished product...and there is NO way you wouldn't be. They also find the most reasonable/cost effective way to service your vehicle. I highly recommend Kaiser's---they go out of their way to make sure you are satisfied. Thank you...you guys are the best!! Mary K.

This Shop is absolutely fantastic. I could go on for ever on how great their service is. I have…read morebrought my vehicle over for both minor and major body work. Each time, my car comes out like it is brand new. To me it even looks better! The employees are great. They are willing to work with you on anything. If you want anything done or taken care of, they will handle all of it. Both of my repairs were due to accidents and I never had to worry about a thing. Everything always looks and functions perfectly. No issues at all in regards to how the new parts look in relation to the rest of the car. I can get very attached to my car and I am always a bit nervous taking it anywhere Hopefully, I will not need any more repairs but if I do I will be back. If anyone I know needs repairs, I will tell them to go here.

Chris was great! He showed up quickly, was professional, friendly, and made everything easy…read more Excellent service--definitely recommend him!

It only took me 7.5 years to find the BEST auto service in the capital region. They are 100%…read morecommitted to their customers and really go above and beyond to make sure you and your vehicle are taken care of. I know that my car is taken care of and any service that is needed is not only done in a timely manner but done correctly and that makes me feel completely safe driving off. The value of the services needed are also extremely reasonable. Whether it be an oil change or wheel bearings I know I am taken care of on all aspects/levels of being served as a #1 customer. And they treat everyone like this as I've witnessed from sitting in the waiting area and the interaction between not only the employees with the guests but also the owner introducing himself and speaking the customers. I mean, it doesn't get any more personal than that. Does it!!?? Thank you Capitaland Auto Service. I will continuously be a customer and refer others to you as long as you're in business.

These guys are my go to, they've helped me out with a car which has financially murdered me. Toyota…read moredealership ripped me off and then tried to get even more from me. Brought it into Sheps, they took care of business. I'll never buy a hybrid or electric car again. Good job guys.

I bought a used Chevy Cobalt for my son and I feel they really checked out the car well prior to…read moreselling. Other than tires and a water pump (after one year)--car is still humming along 2+ years later. I felt I got a very fair price and they were honest to deal with. I would buy from him again and in fact, may go there first.

Ankers has now been providing consistent quality car for my household vehicles for years at this…read morepoint. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough.

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be…read morehonest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours.