Before buying my first Harley-Davidson, my Dad said we got to go see Hank and talk to him about…read morewhat you want to do to it. So my father and I went to Widowmaker Custom where I met Hank and Patrick for the first time. We talked about what I wanted to do to a bike, he offered his advice on my plans, and we came up with what was going to be an awesome motorcycle. I found the bike I wanted, bought it, commissioned some work, and the work was unparalleled in craftsmanship and quality! Unfortunately before it could be finished, a man caused me to wreck my beautiful machine. As I laid there on the asphalt with my arm shattered, I called my Dad to tell him I'd had a wreck. 5 minutes after talking with my Dad, Hank Thibodeau was at my side checking on me! That is something that I will never forget and goes well beyond customer service...that's what a friend would do! Long story short, the bike was totaled, my arm required a couple of surgeries, and the court settlement took almost 18 months to get; but I finally got a new bike in August and it is at Widowmaker Custom right now getting some work done! I cannot recommend Widowmaker Custom enough! If you want something custom done or just want your bike serviced without filing for bankruptcy, go see Hank and Patrick at Widowmaker Custom!

Great customer service, Great knowledge and know how. if you haven't used these guys , you need to…read morestart. I was more that happy ,service and value of the work done.

Johnathan helped me with a new rear tire for my custom Titan, I couldn't be happier with the…read moreservice and respect I was shown. These guys are honest stand up guys that will standby their work to the end. A man's word used to mean something and these guys will standby their word as if it were a signed contract. Bring your stuff down to haw river at Premier moto and support a local business that deserves it.

From the owner: We are an up and coming dealership,located at 80 Roxboro st. Haw River,NC 27258, on corner of US…read moreHWY 70 and HWY 49. We offer OEM and aftermarket parts for all makes and models ,at great prices with home town customer service. We do Service work and repair,as well as custom work and more. We do it all from Motorcycles to ATVs and SXSs.

I bought a used Genuine Roughhouse. Brought it to Dave and Combustion Cycles. It wasn't running…read morewell. They assessed the issues, and delivered on the tune up and repairs. The scooter is running great now and is my favorite one I've had. 2 days to assess and 2 days to fix. Unbelievable, 4 business days and I was good to go. They also used to maintain and fix my previous scooter. I really appreciate the 6 year relationship I have built with Combustion Cycles.They keep me maintained, on the road and safe. The highest level of service and repair that I have encountered with any business. I highly recommend their work, professionalism, and care. Thanks guys!

I don't normally leave reviews like this, but after weeks of dealing with this situation, I feel…read moreother motorcycle owners deserve to know what happened. We took our motorcycle to this shop for diagnosis of a warranty-related concern. We did not take it there and tell them to repair whatever they wanted and send us a bill afterward. At no point were we provided a quote for repairs before the work was completed. At no point were we contacted and asked to approve over $1,000 in repairs. At no point did we authorize the labor or parts that were installed. Instead, we were informed the bike was finished and then provided what was labeled as an "estimate" after the repairs had already been completed. An estimate is supposed to help a customer decide whether they want the work performed. It's hard to make that decision when the work has already been done. What makes this even more concerning is that the owner later admitted he could not produce any signed authorization approving the repairs. No signed repair authorization. No signed estimate approval. No email approval. No text approval. Nothing. The owner also stated in writing that it was his decision that the issue was not a warranty concern. Rather than contacting the warranty company before repairs were performed, he made that determination himself and completed the work first. Think about that for a second. The shop found time to diagnose the bike. The shop found time to perform the repairs. The shop found time to install parts. The shop found time to create an invoice. The shop found time to decide the failure wasn't warranty related. But somehow there was never time to call the customer and obtain approval before moving forward. Throughout this process, getting answers and documentation was a battle. We repeatedly requested paperwork and records. We were given changing explanations, references to documents that could not be produced, and excuses instead of clear proof that the repairs had actually been authorized. As business owners ourselves, we understand mistakes happen. What we don't understand is how a shop can complete repairs, present a four-figure bill, and then be unable to provide documentation showing the customer approved the work. If you choose to do business here, protect yourself. Get copies of everything. Get every estimate in writing. Get every authorization in writing. Do not assume you will be contacted before work is performed. We certainly wish we had. For those asking what the issue was... Went in for not starting until warm, they found some valves had no clearance and fixed them without letting us know until after it was all said and done, stated it was over 8.5 hours of work. On their website which anyone can view, a customer only authorizes 1.5 hours of diagnostic work, to which then the customer is to be contacted if they need to go further to get authorization from the customer. None of that was done.

Cannot express how great Jeb is! A moment or two into a phone conversation and you'll quickly…read morerealize how knowledgeable and professional he is!

Nothing amazing, just good work done here by Jeb and his team. They're limited on a waiting room…read morebut otherwise I'm happy with the work done to my 2015 Vstrom 650

Trevor gave my vintage race bike a far nicer paint job than it deserves. He was communicative and…read moreprofessional throughout - I got regular text updates with photo/video progress shots as the work progressed. Great work done by a nice guy. I wouldn't hesitate to use him again for any paint or metal work.

Stay far far away. Left job completely unfinished and unprofessional in every sense of the word…read more Total loser. And I lost over $45k. The fact that I even have to select one start is insulting.

Everything was handled professionally!! And they answered every question I had about my bike,…read morecalled and checked in with me before doing any services! He gave me a great deal since I was a first time customer! Even helped fix an issue that I didn't even asked to get service with know extra charge!! They are really down to earth people the inside is covered with racing memorabilia it makes it feel like a bike shop for sure, thanks guys she's running like a champ

Mac (Bo) is a very professional, informative, and honest when it comes to working on a vehicle. His…read moreestimates are accurate and his prices are very fair. I took my ford f-150 to get some service and fluids changed, along with some other mechanical work. He not only provided services that were actually needed for my vehicle but he also respected and took care of my vehicle like it was his own. If you need an honest mechanic that has knowledge on vehicles and isn't going to sell you on things you don't need then I would highly recommend Mac. He will not disappoint.

Had a cylinder misfire, called 7 shops and B&C not only gave me the best quote on price but had the…read morecar fixed well under the time frame I expected. They kept me well informed with everything that they told would be going on with the car, and the price I would be paying upfront t not at the end. It was all accurate and there were no surprises at all and the best service I have had in long time.

Matt and Larry are some of the smartest harley mechanics I've ever meet. I get all my service done…read moreby these guys and have never done me wrong. Very professional.

I wouldn't take my lawnmower to this place. Bike rides worse than before they worked on it. They…read moreovercharge, can't give you a detailed invoice of work done because they make sh*t up. And their hourly labor fluctuates by who they're dealing with. You may come out cheaper by just going to Harley!

They quoted to replace the oil pan gasket on my truck for 500$ which was a good price. They figured…read moreout they quoted the job to low with all the parts that had to be removed to do the job. He told me that it wasn't leaking oil. When I got to the shop there was an oil spot under it.

say this reluctantly but: very horrible service recently…read more I brought in my car in to get assessed for a broken handle, they took the door apart w/o even asking my permission to 'assess' it. and if I didn't go with them then its $240+ to reassemble said door. blunder #1. also they originally had quoted $260 and it jumped to $460 on top of which. congradz you already lost yourselves a loyal customer. the professional thing here to do in this situation is ASK the customer to proceed. this misquote is bc one of their mechanics doesn't know what the hell they're even doing. pricing quotes fluctuates at any given moment. thanks for curing me of ever having considered using you guys in the past. hard lessons learned. if you're reading this try Sturdivant's auto in Chapel Hill instead. they're professional + will try to actually save you time + $$. don't use these guys if you have anything slightly serious unless you've got lots of money to burn.