This mom and pop shop is THE BEST! Got our motorhome in quickly. They were honest. Reasonably…read morepriced. Even took time to help us learn about our RV. Great experience!

After trying to repair my RV furnace myself, and spending a whole bunch of money on it in parts, it…read morestill wasn't working. this was a huge problem since i live in my RV full time, and winter was coming quickly. they got to my heater and did a wonderful job repairing it. It turns out that someone before me replaced the circuit board before I bought the trailer a year and a half ago, and I must have bought the same board on line because it looked the same as the one that was in it. The problem that made my heater give me nothing but problems last winter is that they figured iut that it was not the correct board for that furnace. I don't know about the previous owner, but I ordered mine by the furnace model, not by any part number on the board. They really know their stuff! In fact, I was referred to them by Power RV Repair in Sublimity when they worked on my heater and couldn't figure out what was wrong with it, lol.

Two years ago I was convinced that a solar powered refrigerator would be a perfect replacement for…read moremy gas, electrical one. I paid over 4,500$$$ to get extra solar, new batteries, new fridge all of which never kept a charge for numerous trips. I returned many times to the shop before the end of the season. This year I called to have them again restart the work. In April they couldn't see me until May. They replaced the cord to the pickup and I got the trailer back on July Solar doesn't work. Today I paid Oregon mobile RV 500$, to put the correct voltage wire on. Which they mentioned on my first call as did Ai. if you really want help, call someone who will actually help Judith Gilbertson

Cruise America in Albany has got the greatest enployee name Mike…read more he went above and beyond to help me get my RV rental. I only had checks to pay for it. and they only take cards. it was Friday June 19. I had trouble with my card. couldn't call the bank cuz it was a federal holiday. mike open his heart and the store to help me. ensure that I would be getting the rv rental. I was able to call the bank on that Saturday. and Mike was right there helping me to take the grandkids in that RV..... your the best thank you Mike

These guys are fantastic! Essentially, they have reupholstered my whole 2006 Roadtrek Adventurous…read moreRS 2500, both cab and coach, and it looks fantastic! Scott also very promptly installed a brand new 3-way refrigerator that I purchased and had delivered to them. It was not a direct replacement but the installation was seamless and completed in one day. Their team is very friendly, knowledgeable, and they provide high-quality work at a reasonable price. I highly recommend for anyone that is frustrated with other screwball RV "services" around Eugene.

Friendly, fast, fair and fun. Quality work, highly recommend! we had two expensive chairs that…read morewere in need of recondition work, so happy with their work. Sitting on them right now watching the World Series, go Dodgers!

Called them from a boat ramp referral. We were passing thru Salem and hour later they were working…read moreon my boat. Very accommodating and friendly. They all had a can-do attitude, despite being short staffed. If the need arises, I will be going back to them.

We needed some work done and we're in a bit of a jam. These guys helped us out and we are very…read moregrateful. They got us on our way in the time promised and they didn't gouge on the price. They do quality work at a fair price. I wish there were more spots like this.

We recently moved from Colorado to Sweet Home and was very lucky to have found Anthony at Service…read moreWith A Smile. Anthony replaced one of our headlights that had gone out shortly after we arrived in Sweet Home. I had the bulb and he was more than happy to help us at no charge. Only took him a couple minutes. He refused any money, just wanted me to remember him when I needed more help. Two months later, he took care of a solenoid issue on my 2011 GMC Canyon. He not only repaired it, he gave us a ride home since it was raining. Then, brought the truck to me at home. I will always use Anthony whenever I need service. It is so nice to find someone who not only cares about your vehicle, but about you and your family. Thanks, Anthony Robert Villani

I had a great experience with Anthony and Stephanie! They were efficient, prompt, and professional!…read moreI will be going back.

Were able to squeeze me in very short notice for a crank-no start and got me back on the road…read morewithin a couple of days. Good customer service here as well.

Prices are out of control. Buyer beware and ask for full quotes and in writing before you get…read moreanything done

We bought a second hand LTW 10 years ago. We LOVE it. Ours didn't have a fridge, so we had one…read moreinstalled at the Albany headquarters. Last summer, we needed some repairs. Remember- make sure you have good batteries if the fridge quits running after a short time. The owner went above and beyond to take care of our issues as we were near Albany OR. FYI... they have moved since 2015. The new location is large and all work is done inside. It is also close to I-5 & easy to get to. The owner has always called us back. Here are the numbers: 541-791-4610 541-224-7897 ( text)

I bought a secondhand Chalet Arrowhead and my family LOVES it! It is easy to setup even for just a…read moresingle person, it is light enough to be towed by our small SUV, and it fits into our garage for easy storage. On top of that, it feels roomy and comfortable when setup due to the tall A-walls and stays warm with the hard sides. My family enjoyed and used it so much that we brought it back to Chalet to have some parts upgraded. They completed the service exceptionally well and we were very happy with their workmanship and customer support. It seems they have moved to a direct-to-consumer model, which I think will be good for customers. My past experiences with RV dealerships were sometimes less than pleasant, but my recent experience with Chalet was that they went above and beyond. We love our Chalet!

I can't thank you enough for the job done on our Outdoors rv. Another repair shop made a mess of…read morethings. You took over and our trailer looks new. Communication was great and quality of work was fabulous.

Customer service was excellent. Erica is patient, professional, knowledgeable and thorough with…read morecommunication. I had a lot of questions, and she was always able to answer them articulately. I felt that I asked a lot of her considering this was a warranty issue/claim with an out of state business who also asked a lot of questions throughout the process, and she delivered. Regarding the warranty work, it was obviously an involved tedious repair and I feel it was repaired professionally and thoroughly. The warranty repair finish work was sloppy on the interior. Straightline took responsibility for this. I brought the vehicle back in and they corrected all issues. In addition to warranty work, I had elective paint work done and the craftsmanship was phenomenal. The color match to the factory color is beautiful. The paint warranty is superior. I am definitely satisfied with the ultimate outcome of this experience and would give them my business again.

We just purchase our Intech Chase last weekend. RV Outpost was around 500 miles from home but was…read moreabsolutely worth the journey. Veronica and Eric took wonderful care of us. They were able to save us over $2,000 compared to our closest dealer in Tracy Ca. They are both really good people and it was a pleasure meeting and doing business with them. When we went to hook up the trailer we realized that we were missing the electrical hookup on our Sprinter Van. It was already 1:30pm on Saturday. We were afraid we were going to have to leave and come back again. But George the technician saved us by wiring a temporary setup that got everything working. He was amazing. My family and I highly recommend RV Outpost. They will take good care of you. Thank you again Veronica, Eric , Nic and George.

Poor follow up. Asked for minor maintenance on my Luna, kept asking. Nothing complicated just…read morerequested a quote and provided pictures. Owner responded that they've just been too busy. We're all busy lady. Your job that you chose to do happens to be in service and in this case you fail. A customer shouldn't be following up with you, it's the other way around. Taking it to Guaranty Rv. Got right back to me.