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Springfield, MA

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Patriot Living Cabinets & Stonework

1.0 (1 review)

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Countertop installation

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The Baker’s Pin

The Baker’s Pin

(18 reviews)

Great store. Staff are helpful, and there isn't a tool, gadget or appliance they don't stock.read more

Shopping here since it was "A Different Drummer's Kitchen." It's a nice experience walking around…read morethe shop and looking at the wonderful things they have on display, but a recent experience had me evaluate if I would return. Extremely unpleasant woman sitting at the register reading a book made it very clear that I was interrupting her day by asking about tools they might have for making dumplings. In a very condescending tone, she informed me that dumpling presses were out of stock for the next 4 months "everywhere". When I said I wasn't sure if I needed a press, but was there anything else they might have that could help me make dumplings, as my significant other and I would like to try making dumplings together, she looked as though I had asked an impossible question, and then let me know that the only way to make dumplings was to do it in a "family setting". She said, "That's what the Asian families do. They make them together as a family." Not having a 'family', I said My significant other and I were just looking to enjoy some time together and make some dumplings in a casual way, she said no, that isn't how it's done, and again started talking about how dumpling presses were out of stock until I just said never mind and left. I hated that experience. I don't see why she had to put such emphasis on the fact that I wasn't Asian and we aren't a big family or something. That made me feel horrible about myself.

Cooks Nook - Cooking pot

Cooks Nook

(36 reviews)

$$

Simply the best cooking store around. I like to shop locally and this place makes it easy…read more I consistently find everything I need and the customer service is with the kindest, insightful help. They have huge inventory and a well rounded selection. I've been going here since they were on Connecticut Avenue. The staff has mentored both my kids when they worked on all of their cooking projects. Now that they are out on her own this is my go to place to get them everything for the new apartments. I've been able to find beautiful table cloths, oven mitts, dishes, pot scrubbers, colanders, Knives, Le Creuset, serving utensils, Nespresso pods, dish racks, kitchen appliances.... The list goes on and on. I am writing this in mind for the holiday shopping I am about to do. I will go there first. You should too.

I spent over $1,000.00 on pots and pans in the past couple of years to build a collection (that is…read morenot completed). This soup pot cost $250.00. The rim was defective so I brought it back to the store. The owner, an older Indian man told me they no longer carry that line because there was a total recall for that product so he had to send it all back. He also advised me that I should not use my pots and pans because of the recall. So I asked him where does that leave me. He told me that there was nothing he could do for me and I was out of luck. I asked him if he can resend all of my pots and pans back that I purchased from him and maybe he could get my money back too. He told me no. He then became Extremely dismissive towards me and would not continue to speak with with me to try and resolve my issue of being out over $1000. The older Indian man (the owner) walked away from me and dismissed me. I then asked to speak to the manager, and the manager, gave me back to the owner. It wasn't until I became loud and demanded a contact person for the company of my pots and pans. (Swiss Diamond Cookware). The owner gave me an old brochure with the number on it. I contacted customer service told them my problem and they did not hesitate to send me a new pot. Swiss diamond cookware customer service also told me that they have sales going on the year round as well as coupon year round and I could buy directly from their company with free shipment. Customer service also told me that there is not a recall on their products that cooks nook just does not carry their products any longer. I can guarantee you the way I was treated and misled. I will never give that company. Cooks nook another penny of my money.

Restaurant City Warehouse - enormous measuring buckets

Restaurant City Warehouse

(1 review)

"You can get anything you want at Alice's Restaurant Walk…read moreright in it's around the back Just a half a mile from the railroad track You can get anything you want at Alice's Restaurant" (Arlo Guthrie) Alice could easily get anything she wants for her restaurant right here on Progress Lane in Waterbury. Imagine a store as big as a Home Depot that only sells restaurant stuff. It's like a Disneyland full of trays, pots and pans, mixing machines, ice makers, bar equipment, pizza paddles, ovens, fryers, griddles, bar stools, slicers, and pretty much anything you have ever seen in or need for a restaurant. I don't own a restaurant, but I definitely developed a greater appreciation for what it really takes to operate one. Wine glasses, bowls, plates, cutlery, fry baskets, big knives, spatulas, gloves, bowls as big as a witch's cauldron, bathroom signs, dining room chairs and barstools, slotted spoons, whisks, chef clothing, big pans and serving trays, coffee stations, chopping boards, a tortilla press, even French Fry cutting machines. We saw them all. And then there were the huge things like deli showcases and enormous dough mixing machines that reminded me of land locked cement mixers. What a fun time we had wandering the aisles and gawking at everything. I've truly never seen a store like this before. Its open to the public and no membership is needed to gain entry. So what did we buy? We replaced an old plastic one pint measuring cup that was getting impossible to read. The new one ($3.99) is very sturdy and super clear to read. We also bought a nifty 10-cut pie and cake marker ($5.99) that will come in handy on Thanksgiving. We had a blast !!

Patriot Living Cabinets & Stonework - kitchensupplies - Updated November 2026

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