If you are planning to purchase any Stihl equipment, I highly recommend visiting Sean at Allerdice…read moreAce Hardware on Rt 9 in Malta NY. Not only is he very knowledgeable about the product line, he is very friendly and personable. Sean goes beyond just being 'helpful' and really wants to make sure you make the right choice for what you need. I got a great deal on a battery saw (MSA 220 C-B), charger, and two free AP 300 batteries. He also gladly switched out the bar to a 16" for me. Thank you !

I ordered an item online. I received a message saying my order was ready, but when I arrived at…read morethe store I found out it was never actually in stock. The response from the stores: This is something that happens. I also used a "reward" for this purchase and apparently have now lost that. The response from the store: There is nothing we can do. Super frustrating!!

The personnel at this store are extremely helpful and knowledgeable. Billy and the store Manager…read moreKasey, helped me find what I needed and made me feel like my business was valuable. We discussed their sponsorship of Special Olympics and I was very impressed. I will return here often.

I was asked if I needed assistance as soon as I walked into the store on Lapp Rd. in Clifton Park…read more Having just spent time unsuccessfully trying to locate several items I was shopping for at Walmart and Lowes, both in their stores and online, and then searching online at Home Depot for the same items with no success, I decide to accept the offer and specify the item that Robinson's Ace Hardware web page said they had in stock. While the clerk was not familiar with the exact product I was looking for, Glisten Washing Machine cleaner, he did accompany me to the isle where he said it should be if they carried it. We both searched and didn't see it. He stopped another clerk and asked him if he was familiar with the product. He was not. I showed them both a photo of the product and neither of them recognized it as a product they offered for sale. I commented that my earlier online search said they had it in stock, so I began one final scan down the aisle commenting that the orange package color should really stand out. Low and behold, it did! There was only one of the product left. I decided to push my luck. Another item that my web search told me was available and in stock at both Walmart and Robinson's was a Presta to Schrader valve stem adapter (Google it). Walmart didn't have it. The Ace staff took me to another individual who was able to look it up on their computer and tell me that they could order it and I'd have it on Monday. I'm writing this on Sunday, if it doesn't arrive on Monday I'll be back to update this review. I like the helpfulness of all the staff here and appreciate the extent they went to in order to please a customer. BTW, my final item that I was shopping for, Pro Products Res Care, I ordered from Amazon since no one locally carried it.

Kathryn worked with me last minute because I didn't realize an appointment was necessary. She still…read moretook her time and explain everything to me. She is extremely knowledgeable and told me things to look for even if I look at other shops. Although I didn't end up purchasing through here, I would recommend!

I paid for countertops 10 months ago. Kitchen Reno began in mid August 2021. We had major delays…read morewaiting for cabinets but Kitchen Stone Design never came through with cabinets. My contractor says he's been working with them for years and they were always great. They took the money and never delivered quartz countertops. Tried to reach them for months before we finally gave up. Today is March 25, 2022 ... with any luck I'll have countertops in two weeks. After stringing us along for MONTHS, It looks like Kitchen Stone Design is out of business.

Was in here twice. Made no purchase both times. Stuff on the shelves is either out of stock, empty,…read moreold, crusty or the wrong items. Bridgeford is the real Delaware talk-shop type. Counter help routinely wanders off.. for who knows what reason. I know this place tries hard and means well, but it is just a forsaken shop. Prices are a few dollars more than elsewhere and I never feel appreciated for 'supporting a small biz'. Maybe I will try it a third time. Review: 3

Right downtown and very convenient, not the hugest selection but they do usually have one or two of…read morethe thing you need or at least something to get you by without spending hours driving to and negotiating the big box stores who typically are out of stock on half the stuff I have looked for there over the years. Excellent place for replacement window panes also

I entered the store with some pretty particular ideas for what I wanted in the bathroom and a…read morebudget that was on the low side. Seven Black, with all his enthusiasm, strong opinions and quirkiness, was a great help on the project. While we did not always follow his lead, he kept in mind my concepts (spa like he kept calling it) and worked with us down to the vent cover. We are grateful for his knowledge and patience. We are grateful to the whole team at Burch Supply as a defect in one of the cabinets could have derailed the whole project. They were swift to replace the problem part and the delay (a problem at the manufacturer) was minimal.

I had a ceramic disk faucet stem that I needed to replace. Local hardware, Nope. Big Box, Nope, FW…read moreW, Nope. FW advised (thank you) go to Chas G Burch in Schenectady. I was skeptical. I walk in, I show the part to the desk guy, he looks at the part and about two minutes later, he hands me the hot water stem and a cold water stem, too. He says, "If you changing one...," These people are in the know. Go to them, support them, do not let them go out of business... ever! Thank you for your expertise and thank you for being in business.

I had a fantastic experience at Village Home & Garden Center. The service here is great. Gina took…read morethe time to go through the different flowers with us and also helped with our containers. I will always choose to go here. Sandy Nelson

The quality of the service here is so fantastic! They give you the service that you just don't find…read moreanywhere these days. I go out of my way to buy things here that I could buy other places because I truly want to give them business. On top of being a great hardware store they also have a food freezer with some of the best lasagna I have ever had. They also have a fine assortment of other foods from the cock 'n Bull restaurant in their freezer. Highly recommend it

My only gripe is their website. No matter what I'm looking for, it always says "Ship to store" or…read more"Ship to home". When I click on "Same day pickup" it always says "Your search returned no matches." It gives the impression that don't stock anything.

I'm surprised that Country Living doesn't have any reviews already…read more This is a local hardware store that has pretty much always come through for me. The interesting thing, though, is that it goes beyond a hardware shop: they also have a lot of pet supplies, and yes, they even sell animals such as guinea pigs and ducks. That's pretty cool. The people who work here are really pleasant and helpful, and the selection and pricing are also very good. Country Living is generally my first stop when I need tools or supplies, especially since it's very close to where I live. It's a good thing to support a useful local store. I'd really recommend checking this place out if you haven't already.

Excellent service by friendly waitress and was very cute and clean inside. Was priced high at $50…read morefor 2 lunches (sandwiches)

Let me begin by mentioning that I am a degreed chef, I worked for 12 years as a flight attendant…read moreand Purser for Pan American World Airways, almost always working the First Class Galley, I have chaired many Tea Gatherings for my local CT Church and entertain frequently by serving an authentic English Tea to friends and family. I have earned and wear with pride my nickname of "The Tea Lady". I have taken Tea Ceremony classes in Tokyo Japan and have enjoyed afternoon tea service at 5 star properties from Manhattan (The Russian Tea Room) to Dacca in Bangladesh. I have enjoyed Tea at The Churchill Hotel in London, The Breakers Hotel under their hand painted ceiling and most recently I reveled in a cherry blossomed Tea Room in Edinburgh at the famous Palm Court of the Balmoral Hotel second only to the Palm Court at The Plaza in NYC. I say this only to provide context to what I am about to say concerning a tea spot in East Greenbush which until recently was one of my favorite upstate NY places to have Tea and escape for a few minutes from our bustling, noisy, distracting world. Just last week I invited a friend to come to tea and lunch with me since we had not seen each other in a very long time and she had had surgery a short time ago. I called Roots at 1PM and asked if their tea service could be ordered for one hour hence. I was told: "Oh no that takes 3 hours to prepare, sorry you can't order Tea now". So I settled on lunch and made an appt for 2PM. (they advertise that they are open until 3PM.) We arrived on the dot of 2, only to be reminded that they close down the kitchen at 2:30 so we should order pretty fast, in addition the kitchen was 112 degrees and the cook wanted to be out of there! We ordered and the meals came out very fast but not before we were asked 3 times by the very loud and frankly intrusive server "were our drinks ok?", "did we want to order NOW", and again, how are your drinks?" My friend and I were talking in a very soft lady-like manner and this person's tenor and intrusions into our conversation was very un-welcomed. My sandwich had mustard slathered on it, so much that I had to wipe it clean in order to eat. My tea had been served w/o the milk I requested and w/o benefit of a spoon with which to stir it when I finally was given the milk. Thereafter there followed an annoying uninvited "visit" by our server approx 4 more times to interrupt the important conversation I was trying to have with my guest. When the cook came out and pulled the money out of the register, and when the server yelled across the large room to someone who had entered the front door, over our heads, I asked my guest: "what time is it?" "2:30" she answered, we were being told it was time to leave in no uncertain terms before the close of their published business day! Then the coup de grace... the lights were turned off! Frankly I was surprised that the vacuum cleaner was not also engaged at that exact time. I stood up and said " Well I gather we are being told to leave?" No answer from either the cook or the server. I asked for the check and shared with the server ( in a very calm demeanor) how she had broken every rule of gracious dining in the 45 minutes that we had been their "guests". I left but not without leaving a generous tip even though she told me since we had had such a negative experience that I did not need to leave a tip. After all it is not her fault that her employer has not trained her in the finer points of hospitality...which is by definition "the friendly reception and treatment of guests or strangers". We were neither treated or received in a friendly manner. I left saying: "Goodbye for now and forever". I went home dreaming of the next time I would be at The Reading Room Cafe in Cos Cob, Greenwich where the customer is treated with the most gracious hospitality ...even if I were to arrive just before closing time at 5PM. Instead of leaving the world behind for one hour we were instead bombarded by the world outside being inside Roots... noisy, distracting and utterly w/o even the semblance of good manners and dining etiquette. Sadly and Sincerely, Mary Howard