Do not use Patriot Heating & Air in Pace! I'm not in the habit of writing bad reviews, especially for small businesses, but this situation is too egregious to not warn others.
Patriot Heating & Air installed a mini split in our home that was built in 2023, and we have had nothing but trouble with it since that time. It leaked all down the wall and ruined the drywall in our bonus room and the ceiling of the garage. We had Patriot out 3 separate times to "fix" it, and they never actually fixed it. They just did quick fixes by emptying the drain line and then the problem would start all over again after a little time passed.
When we reached out to the owner, he told us his labor warranty had expired, even though it has never been installed correctly from the start, and we were continuously calling them out to fix it. It wasn't until our builder called him that he agreed to send someone out to once again "fix" it and guess what, it started leaking again shortly after. Additionally, every time we contacted the owner, he said it would be 2-3 weeks for them to get out here, and that's if he responded at all. We typically had to call and text multiple times before we received a response.
Four other AC companies have come out, and they all said the drain line was installed incorrectly. In fact, two companies even said this is the worst installation job they have ever seen. Fortunately, our builders are making this situation right since Patriot wouldn't. The drywall was repaired and the mini split was fully reinstalled by another company that did a fantastic job.
This situation is really unfortunate because we have used Patriot in the past to fix the ac unit at our old house, and they had always been great. Apparently they need to stick with repairs and not installations. Patriot Heating & Air does not stand behind their work, and I don't recommend doing business with them. read more