1. Patriot Heating & Air

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Pace, FL

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Patriot Heating & Air

1.0 (1 review)
Open • 9:00 am - 5:00 pm

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2 years ago

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Emerald Coast Air Conditioning and Heating - Air Conditioning Repair, Milton, FL

Emerald Coast Air Conditioning and Heating

(7 reviews)

Wish I could give zero stars. Home warranty company sent Emerald Coast out to evaluate my A/C issue…read morein Gulf Breeze, FL. I already had a reputable company come out and diagnose the problem and provide a quote, but I had to go through the process with this company. EC told me that I needed a new condenser as it had a leak and there was no refrigerant. I already knew this. When they submitted their report to the home warranty company, I needed a new condenser AND all of the sudden I needed a new air handler too. There were also "non-covered" warranty items totaling over $5,000 for things I did not need. I had the condenser replaced for $3100 without a bunch of made up charges. What a scam. They are ripping off the warranty company as well as ripping off the customer.

I went through my home warranty to get my AC checked. The first company asked me if I wanted him to…read moretell my home warranty company that I needed an new unit or if I wanted him to just replace the needed part. I told him whatever is needed. I didn't trust the company because he was willing to go behind the warranty companies back. I still would have had to pay him $1800. I got a second quote. They decided not to do a repair quote at all, just a replacement quote. They quoted me $8,000+. The guy came into my home, sat close to me, mentioning that he doesn't bite, and if he does something... I dont recall but it was something slick and inappropriate. He put his hand on my back as he was talking to me. I felt so uncomfortable! This company, Emerald Coast Air Conditioning and Heating INC came out and informed me that my freeon was low and that someone had turned the valve off outside. In a matter of minutes my AC was working after waiting weeks. I am very grateful that they were able to fix the issue and didn't just see dollar signs. They were peofessional. The auality of service was great. He explained things to me so that i understood what was going on. I am surprised to see all the negative reviews but im big on reviews and they did an awesome job.

Patriot Heating & Air - hvac - Updated October 2026

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