FIVE STARS Chris is knowledgeable, polite & reasonable with…read morepricing! He was on time for our appt. He repaired & replaced only necessary sprinkler heads and did an amazing job! He also gave excellent suggestions for future care or our system. They service Pensacola, Pace and surrounding areas! If you need your sprinklers serviced in any way, I highly recommend this company!

I called Chris about needing some sprinkler heads replaced and aligned and he came out the same…read moreweek and got everything fixed correctly and very quickly. Some places won't even call you back anymore but he was very fast to respond and gave a ton of advice on how to prevent needing him again in the future! I would highly recommend giving him a call if you ever need any work done!

Great company for landscaping needs, honest owners , would use again no problem. Quality and…read moreperformance in whatever they do.

Not sure if we were flimflammed or if the estimate of our landscaping job was so inaccurate the…read moretotal cost was $1200.00 more than the original estimated bill. We paid 1/2 the cost of the job 6/23/25 (original bid $2725), and date completed was 7/18/25....and this was not a big job. We have a small strip of backyard, maybe 15'x80' to be leveled with dirt and new sod placed. The workers were unreliable, they did not show up when scheduled and did not communicate until we reached out to them. They were not prepared, they dumped dirt in our backyard in the pouring down rain without tarps to protect from run off. My husband had to work the whole time they were here (and after they left) to cover the dirt with tarps and level off the ground for sod prep. One of the workers ran over our mailbox and didn't even tell my husband. I discovered it when I got home from work, he asked the workers about the mailbox, and the worker stated that he may have backed into it....too much! The extra charge of $1200 evidently was for the "miscalculation" of needed fill dirt. The dirt load they originally brought covered maybe 30% of the yard....I have pictures, that load did not cover much. Total job cost $3925.00.

I hired Jake Stone of Stone Family Services to transform my front yard landscaping and rock garden…read moreand backyard, landscaping with paver patio and new pergola. I could not have asked for more! Jake is a perfectionist, and it shows in the quality of his work! I am a construction project manager, and if I could have this quality of work on every job, I would be thrilled! I had ideas in mind, but Jake set the stage for the transformation and the final product, bringing ideas to the first meeting. Thank you, Jake, Steve, and the rest of the crew. I would hire Stone Family Services again for my Landscape, paver patio, pergola, and sod needs. THANK YOU!!! Tina- Pensacola, FL.

They were fast to respond and their promptness was truly appreciated. Very knowledgeable and took…read morethe time to ensure everything was taken care even stuff not initially known to me. Would highly recommend Stone Family Services to anyone. They will not disappoint.

Water works irrigation not professional, I've tried to call several times to fix my irrigation…read moresystem. They had guys come out still not fix. I DO NOT RECOMMEND.

There is a such thing as good bad reviews and bad bad reviews. All of these are folks not…read moreunderstanding the following 1. The world doesn't revolve around you, nor are you the only person they're working with. Be patient, and schedule in advance instead of pressing them last minute to get it done because you were irresponsible 2. They're an irrigation company, which means they have to trench to install. Either do it before your sod is laid, or be prepared for some dirt in your lawn. They're not landscapers, they're not going to lay new sod/seed for you too With all of that said, Water Works was nothing but efficient, and they did a fantastic job meeting our needs and talking us through the process. There was also a bad review about not knowing how to use the timer panel, and that's either because they weren't home while the system was installed, or they didn't pay attention when the guys went over the system, because they certainly did with me. Will refer to anyone!

Dillon and I had connected several years ago regarding a massive landscaping project for my home,…read morewhich was to occur after some construction work. After a few years, we connected again, after I also obtained several other quotes. Dillon by far, was the most visionary and patient person to work with. This project took several weeks to complete, which was expected. Basically, it was a complete tear out and rebuild of my yard, patio, decking, front porch and walk, with plenty of pavers, plants and sod. Dillon and his team were outstanding in every way. In all of my years, and houses, I have never worked with a contractor that was as easy as Dillon and his team. I actually consider them my project team. We worked together as a team to make my dream come true. My home looks better than expected. Their diligence and eye for detail is second to none. Pricing was quite reasonable. Not to mention, they are a full service organization. I did not have to sub out to others for tear out, irrigation, low voltage electric, hard and soft scape, gas fire pit, flagpole, and more! They were able to do it all and beautifully. My only wish is that Dillon and his crew could perform the weekly maintenance and house projects! I am proud of my home and my partnership with Dillon and his crew! Thank you!!!

I hired James with A Cut Above Landscaping to address a serious water intrusion issue at one of my…read morerental properties. He recommended installing a basin drain system as the solution, but unfortunately the work was completely ineffective. The crew dug up the parking lot and front of the house to install the drainage system, but left a huge mess behind. There were trenches and uneven areas throughout my parking lot and even extending onto my neighbor's property. The entire job felt rushed, like the priority was finishing as quickly as possible rather than making sure it was done correctly. The drainage system itself was poorly designed. The drains were not installed up against the house where the flooding and water intrusion was actually occurring, and the front of the property was not properly graded to direct water toward the drain. As a result, the system did little to solve the original issue. When I reached back out and asked James to come back and help correct the problems, his response was that they were "already barely making any money on the job." That response made it seem like the focus was more on profit than standing behind the work or making things right for the customer. Overall, I was very disappointed with both the workmanship and the customer service, and I would not recommend using this company for drainage or water intrusion issues.

***GREAT EXPERIENCE*** Coastal Lawn Sprinkler owner Jay is…read morehonest, straight forward, and understood my exact needs. He calls back too! My sprinkler system was in need of TLC. That said, Tyler assessed my system and discovered my pump was cycling frequently, sprinkler heads impacted below the base of the grass, sprinkler heads on the same zone as rotary sprinklers, and some sprinklers were too close to the house. In addition, he addressed my desire to add more heads to the back of my property and provided his professional opinion and advice. Once the assessment was complete and rough estimate of the time and cost, Tyler and Mike performed an irrigation system valve reconfiguration, zone expansion, sprinkler head maintenance, sprinkler head relocation, and installation of two valve boxes. This was a two-day project and I could not be more pleased with the SKILL, PROFESSIONALISM, and EFFICIENCY displayed by Tyler and Mike. The amount of work accomplished in two days could have easily turned into a four-day project. I WILL CALL COASTAL LAWN SPRINKLER FOR ALL OF MY IRRIGATION NEEDS; THIS ORGANIZATION IS A CLASS ACT!!!

For the most part Jay, the owner of Coastal Lawn Sprinkler installed our sprinkler system well…read moreenough but we hate the system for turning on and off the sprinklers. He uses peg pins and you have to run every zone before you can get to the next zone! It is by far the most inconvenient system we have ever had. Plus he does not provide a schematic of location of sprinklers. When my husband asked for it after the job was complete he just responded "oh we don't do that". Also, when we had a problem later with one of the sprinklers, his company was way too busy to get out and fix the issue in a timely manner. I had to get an entirely different company out. So long story short, I would not recommend this company. Jana in Crestview

Rainfall has put sprinklers in on 4 properties and does our winterization…read more Prompt courteous and fair. Chris is the best!

My review here is for initial communications in trying to set up an appointment for an estimate on…read morea job. I used the online request on their website and it acknowledged receipt but no one ever contacted me. I then called and their business number is nothing more than a voicemail so I left a detailed voicemail and a call back number. Still did not get any contact with their company. They must be doing really good if they don't have to contact potential customers. Moving on to the next company.

Beautiful Work!!! So professional and the owner has been understanding with changes. Irrigation and…read moreLandscaping are gorgeous. They worked so hard. Fantastic Company

I had an older sprinkler system that needed to have the timer and backflow preventer replaced. The…read moretwo people that came out were very patient and answered all my questions. They were very knowledgeable and thorough, also replacing other parts that were not functioning. They were efficient and finished sooner than I expected and the price for the service was reasonable.

Very knowledgeable staff. Very responsive, courteous and reasonably priced…read more highly recommended