So my Saturn Vue has been annoying the hell out of me. I've been having an issue with the tire…read morepressure indicator and when I put air, the warning would've turn off. I figured that I either have a leak in my tire(s) or the air pressure sensor wasn't working. I relied on good old Yelp to find a shop nearby and came across Caton Auto. I dropped off my car and I always get a little uneasy at auto shops cause you feel like you're vulnerable but my experience was amazing. I checked in and waited in the lobby. They have free water, snacks and coffee. They came up to me shortly after and said that my sensor wasn't working and there was no pressure on getting it replaced. They said it would cost about $200 to fix and it actually was the price I was expecting if that was the issue. I just didn't want to pay that for a sensor. And the mechanic told me that he doesn't blame me. I asked how much it would be and he said nothing. They even adjusted my tire pressure since some were off due to filling it with air at the gas stations and they aren't the most accurate. I really wasn't expecting this kind of service and would come back to this place in the future for services to my vehicle. Awesome place!

Caton Auto Clinic - Excellent Customer Service, but Get an Estimate First To Be Sure…read more Caton Auto Clinic provides excellent customer service and is affiliated with AAA. They offer a convenient after-hours drop-off box, a nice waiting area, and a location right off a major beltway. I was also impressed by how clean and well-maintained the parking lot and repair facility were. With over 35 years in business, they clearly have an established presence in the community. My main concern was the cost of diagnostics and repairs. I was quoted approximately $900 for diagnostics and the recommended work, with individual diagnostic charges ranging from about $160-$200 (see attached estimate). After getting additional estimates, I found a local garage that was able to complete ALL the repairs for about the same price as Caton Auto Clinic's original quote. Since my son's car was older, the repair cost was approaching the overall value of the vehicle, so I had to carefully consider whether the expense made sense. I understand that quality service and experienced technicians come at a cost, but I recommend asking for a detailed estimate and clarifying all diagnostic fees upfront before authorizing any work. I also noticed their billboard advertising a $79.99 oil change, which seems like a great deal in today's market! Overall, Caton Auto Clinic has a lot of positives, including friendly customer service, a clean facility, and a convenient location , coffee area . If I had a newer car, I would absolutely consider using them. For an older vehicle, however, I would recommend comparing estimates first to make sure the cost of repairs is worthwhile.

One of the tires on my car developed a slow leak and I took the car in for an evaluation. They…read moreconfirmed that i had a puncture on the shoulder of the tire and that it could not be fixed. I had a new tire installed and was out of the shop within an hour. Service was excellent! Derwin of Catonsville Service was excellent!

Great place, they took me for an oil change within an hour of me calling. They have you review and…read moresign for your invoice before they work on your car. They pushed a few suggestions on me, but they did not perform work without my consent. Pricing is normal.

Came here for an oil change. Was the first one at the bay and was greeted by a pleasant gentleman,…read morewho opened my door for me to exit and proceeded to drive it into the bay for my service. I waited outside, since it was a nice cool morning. There was a bench to sit on as well. The interior, as with all locations, is small, but I was ready with my mask to enter when my vehicle was ready or if the weather took a nasty turn. Gentleman came to check in with me and I told him I just wanted a basic oil change, nothing more, nothing less. They will try to upsell you with a plethora of additional services that they offer. Am I mad at that? No, it's the business. Hey, I know everything about my vehicle and if I require those additional services, I'll make sure I get them. I had a coupon (who doesn't get those in the mail after a prior service?) and even after that, let me just say, the price of a basic oil change has gotten really expensive ($50 with the coupon). What happened to the $19.99 specials? All in all, a great location with great staff that I would visit again.

Staff is ALWAYS consistently Amazing The are always…read moreefficient and trustworthy. I will always use this Jiffy Lube

I stopped in on a Sunday morning after my back tire pressure read 14 psi…read more I pulled in behind a van on one of the bays and I was helped by a young man, I think his name may have been Jeff or Josh. Handsome man And I explained to him what was going on and he told me to pull to the side of the building that has the air pump. I sat there for no less than 5 minutes when he came over and asked me which tire needed air and proceeded to fill it up to the manufacturer's spec. Prompt service, great attitude. I would return for something similar.

Urgent Service Complaint - Request to Speak with District Manager Bill Nelson…read more Hello, I am writing to formally request contact with District Manager Bill Nelson regarding a serious service issue that occurred at the Jiffy Lube located at 6116 Baltimore National Pike, Catonsville, MD 21228. On 8/5/2025, I brought my 2010 Acura TSX to this location for an oil change. Prior to this service, my vehicle was operating without any issues. Within 48 hours of the oil change, I experienced a significant oil or fluid leak that has since caused my serpentine belt to pop and my engine to overheat. This has resulted in both safety concerns and costly repair needs. Given the circumstances and the direct timeline between the service and the damage, I need to discuss this matter with the district manager promptly to determine a resolution. Please forward my message and contact details to Mr. Nelson immediately. I am available by phone or email and can provide photographs, repair estimates, and mechanic statements to support my claim.

I want to give a shout out to Charles Sanders, Mike Lockett and everyone else down at Lockett Auto…read moreCare for the fast, friendly and efficient work they did on my Cavalier. She cut out on me on my way home from work Monday night and being able overdue for an oil change and the fact that when I checked the dip stick I seemingly had no oil I feared the worst. Turned out to be just a fuel pump and they had my car up and running in no time. Highly recommend them to anyone.

I love these guys. Very honest and fair prices. I recommend them to all of my car buddies.read more

These 2 guys are extremely professional and polite,,,they provide excellent quality service and I…read morewill definitely call on these guys again and also I will definitely refer them to my friends and family who wants quality service and professionalism,,,,,thank you guys again for going "above and beyond",,,,,,just for me...... Sincerely and respectfully, Eric Smothers.....

Great communication, easy to work with and will be straight up about what you need without any…read morejumping around

Reasons you should make Ridgeway your independent auto service garage of choice:…read more 1) They're honest - if they come across anything unexpected or that wasn't on the work estimate, they call you. If there's any question, they'll take you into the shop and show you what needs fixing and why. 2) They're reasonable - Prices aren't out of this world, even for foreign cars. They don't replace parts just because they can, either. I've never had a service with them go over the estimate unless they uncovered a larger, unanticipated problem. 3) They deliver on time - when they say they'll finish servicing your vehicle by a certain time, it's almost always done by that time. If you've got a rush job, they'll try to fit you in when they can, and usually manage to get your repair done by your requested time. 4) They don't treat you like an idiot, even if you wear a skirt - my wife gets the same professional treatment as I do. When she took a previous car in thinking the power steering pump would need replacing, they reassured her that a much less expensive belt and tensioner would be all that was necessary. 5) They're pretty friendly, too - Ridgeway's been in the neighborhood for a long time, and they work to maintain their reputation. Plus they get to work in a cool old gas station as the front part of their garage center. Bonus: Even though they don't advertise as such, they originally specialized in Volkswagen service and repair, and still retain a lot of that business. Good VW shops are hard to find, and they've been doing them @ Ridgeway for decades.

Gasket cover replacement. Done! I've relied on their excellent service on all my Mercedes Benzes…read morefor years. Trust them more than the dealership, and have stayed on the road worry free. You are appreciated!

Two times I went to the Catonsville location to get a screw and nail removed and plugs put in…read more Matthew the first visit & Aaron the second visit were both great at getting me in and out quickly. both times i got there early morning. The plugs have held. i thought the price was a bit high $34. I commented on that and the response was everything is going up.

I was disappointed to see a $3.40 "Misc. Shop Supplies" charge added to my wheel alignment at the…read moreCatonsville Center. When I asked what it was for, the associate couldn't clearly explain it and eventually said it covered things like electricity for the lift and removing struts. Really? It's not about $3.40--it's about unexplained charges. I felt bad about the experience.

Service date 8/15/2026 The entire process was very easy; it…read morestarted with me calling different facilities to get pricing which you would think it would be straight forward, what's the cost for an oil change and tire rotation. It's amazing how several companies replied. Also, several of the companies I called went to an answer center and they just wanted to get you schedule for an appointment and would discuss further with you. At this Midas location on route 40 in Catonsville the women who answered the phone (I forgot her name) and the person who i met walking through the door was the same person. Just as pleasant in person as on the phone. The greatest thing that impressed me was there was no hard sell for additional services. She reviewed with me the observations from the mechanic doing the service. She stated if there was truly something that would affect safety should would have explain the service needed but the decision would have been mine without a hard pressure sale. Because of this experience my father in law is scheduled for this Wednesday. Dropped vehicle for an 11:30 appt. was called less than 2 hours stating the vehicle's requested service was completed.

I went for a special on synthetic oil change. They charged labor on top of that. I might as well…read morehave gone to JiffyLube. The desk person was nice

A few months ago I needed a new set of tires for my Nissan Altima. I did some shopping around for…read morethe best price. The local Mr. Tire in Catonsville, Maryland had the best prices that I could find advertised. I called them and I was able to make a same day appointment and got the tires the same day. The store manager Aaron was extremely helpful and courteous. Several months have now passed and the tires that Aaron recommended have held up great in all weather conditions - snow, ice, rain, highway and city driving. His suggestion of Yokohama tires was an excellent suggestion. Great tires. Great experience. I recommend this Mr. Tire location. I have had several other great service experiences here. Thank you to the store manager Aaron! This location has lots of parking available. It is very neat and clean inside with restrooms for customers. Very conveniently located. I will be back again.

While I was at work, I got a notification that my tire pressure was low. I refilled it at a gas…read morestation, and a 15 minutes later the light came on again. So I slid over into this location of Mr. Tire and asked if they could look at it. I was the only customer so the nice man got my car on the lift right away and showed me there was a screw in the tire. He also explained why it was in a spot that couldn't simply be patched. I said I wasn't comfortable getting a whole new tire at that moment, and he said he said that was fine. Pumped me in with more air, said he'd overinflate it so I could get home, and didn't charge me anything for taking a look. I appreciated the help and honesty.