It's been slightly more than 2 years since I've been to see Dr. Claeys-Schmidt, but I am still not emotionally healed from it. I have been debating whether or not to write a review, (in fact it's a rare day that I write a negative review at all!) but I think it's important for others to read what happened. I had never minded going to the dentist before, and in fact enjoyed it. Getting a cavity filled was like getting my haircut. I went in, got it done, and moved on with my day. Now, the idea of going to the dentist for a cleaning fills me with so much anxiety. I haven't yet needed to go in to get another cavity filled, but I dread the day I do. It terrifies me.
On January 6, 2015, I went to the dentist to get a cavity filled. The dentist injected several shots of Novocain into my gums. For 2 weeks after the filling, I was left with a half swollen, hard, and painful face. It hurt to eat, laugh, smile, talk (which was a near impossible challenge considering I'm a speech therapist, and as a contractor, I do not get paid when I don't work). It hurt to walk because it made my face throb, it hurt to sleep, and it was nearly impossible to bend down. I could not exercise, it was hard to brush my teeth, or even open my mouth, and I couldn't even kiss my husband.
I checked in with the dentist a few times after it happened, because I didn't know what else to do. On the phone they told me they couldn't help me, but I came in anyway. When I came in they shoed me immediately out of the waiting room, so the other patients wouldn't see me. During one of those appointments, Dr. Claeys-Schmidt told me that it was probably because she administered too much novocain or too much in the same area, as she stated it was hard for her to tell how much she was really administering and where. During another one of those appointments, the dentist told me I needed to see an oral surgeon right away, and that there was one in the building. They rushed me out and the hygienist walked me to the oral surgeon's office. The receptionist at that office told me I needed to pay out of pocket right there on the spot in order to see the doctor, and that it was urgent. I did not feel it was me who should have had to pay for this, but instead my dentist.
The dentist had also told me that after the cavity filling, I was left with trismus (or lockjaw). The trauma was caused because the whole procedure had been so forceful. And as a result of the lockjaw, I ended up cracking one of my other fillings. The idea of having to go back to the dentist to get it fixed filled me with absolute terror and anxiety. I wanted to just leave it as it was, but it was leaking, and therefore dangerous. A friend referred me to her very reliable, but very expensive, dentist. He didn't take my insurance, but I felt safer going to him. He patiently went over the procedure, to fix my cavity, many times. He assured me they would go slow and could stop anytime. I was offered valium several times (which I have never needed in my life!), but refused it. I wanted to feel pain if it happened, and to be aware the whole time. He fixed it up well, and after paying a big bill, I thought I was done. I thought that was the end of it. I am not free of the emotional trauma this caused.
I continue to only see the dentist that fixed that leaked cavity. He does not accept my health insurance, so each time I go for a cleaning or x-rays, it costs me a few hundred dollars, but I am too scared to do anything else. I feel, for the rest of my life, I will now always be scared of going to the dentist. I feel I will always have to pay a premium price to make sure I am getting the proper care. I would avoid this practice at all costs. (I included a pic as well). read more