I purchased a Bullfrog tub in April. This was our first tub so I didn't know much about tubs. Did my due diligence then checked out several of the shops. Tisha and MJ were fantastic in understanding our wants and needs and explained all the features and benefits. The chemistry is so simple, with cartridges that do all the work. Sold. The delivery was a breeze and they were in and out in no time. They set up my settings and we filled it up. We enjoy it almost as much as our grandkids. Overall, it was a great buying experience and zi would recommend Patio Splash to anyone looking gor a tub. I can't say enough about the guys.​​ read more

Made a huge mistake asking patio splash to fix my hot tub.... a part that costs 47 dollars turned into a 648.00 bill. They told me they charge 199.00 because it's specialized labor. You can hire a master plumber who's licensed in this state for less money. They told me that was the going rate so i called global spa and of course they don't charge that. I also called spa duck and they charge less than half of that Also they aren't accredited with the better business bureau. You can't even report then because they aren't even recognized. What used to be a great place has turned into charging their customers to the extreme. Glad i didn't buy another hot tub from them Got an update the company called me and said the owner wanted to speak with me. They told me that if i was willing to take the post down and sign a paper saying no more negative posts they would return half of my money. I told them no thanks. I rather eat a couple hundred and make sure everyone knows the kind of business you run. No wonder they aren't registered with the BBB. Trying to overcharge then buy reviews that favor them read more

We bought a tub about 21/2 years ago and the service has been amazing. They are responsive to questions about how to take care of the tub and so reliable when showing up for service! We recently had a stubborn leak and the techs came out on multiple occasions until it was fixed. We appreciate their reliability plus they are so friendly . Thank you! read more

Visiting the showroom, browsing the selection, and choosing the right spa was a pleasant experience thanks to MJ. Delivery and Set-up was an exceptional experience thanks to Ernest and DJ. Wiring professionally completed by Peterson Electric. read more

I would give a zero if I could. My husband and I previously purchased a hot tub from MJ at Patio Splash. She was so lovely and patient with us. I was recently in the store looking for chemicals. I was appalled. There was a young man, I'd say in his early 20s, who appeared to work at the store. What came out of his mouth was shocking. First he seemed to be trying to intimidate others. What was worse is that every word out of his mouth was racist. He went so far as to sing (if that's what you want to call it) racist, made-up songs and jokes. I'm shocked that any reputable business would tolerate such behavior. After telling my neighbor about the great experience I had with MJ she was going to purchase a hot tub from Patio Splash instead of checking out other stores. I am so glad I caught her first and told her about this awful experience. She took her business elsewhere. Any company that allows this behavior shouldn't be in business! read more

They were very knowledgeable and kind. There was no pushy ness like most spa places and after owning the worst (cal spas) To a mid line (hot springs not as bad as cal spas but close ) would recommend a bullfrog for sure The others are awful and you can see the quality from the minute you touch it! My family has had bullfrog spas for years and love it, love the quality and the service is top notch The bullfrog spa is a top of the line , high end , USA made spa Excited to see the spa when we get it and I'll update this review! read more

We had been talking about getting a hot tub for a couple of years when we finally took the plunge. After talking with MJ at Patio Splash and getting all of our questions answered, and nerves calmed, it seemed like the stars were aligned. Not only was MJ knowledgeable and helpful, but she was able to get delivery scheduled very quickly. DJ and Ernest delivered our tub toward the end of what had to be a long day for them, yet they were still upbeat and professional. They were more than happy to put it where we wanted, and didn't bat an eye when I needed it scooched a smidge; (I promise I only played that card once). Both DJ and Ernest patiently answered our questions and provided easy to follow instructions so we would be up and soaking in no time. They left us with a tub ready to go, no moving debris to cleanup, and big smiles on our faces. Thank you to everyone at Patio Splash, but especially DJ and Ernest! We cannot imagine lifting enormous tubs multiple times a day, driving near countless miles, covering multiple states and still having a can-do spirit. Thank you, thank you, thank you. In your honor we've dubbed the tub, ED! read more

Patio Splash - ED - ready to go! - Hot Tub & Pool Near Me - Fort Collins, Colorado

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Over the past three days we shopped eight spa stores on 287. The other seven put together don't even come close to matching the sales pressure we encountered here. The guy kept saying "I'm not pressuring you", and then he would proceed to pressure us. When a guy says "I'm being honest with you", suspect that he's not. When a guy says "I'm not a salesman", watch him then try to sell you something. It's quite remarkable how different the bulk of the reviews of this place are, compared to our experience. read more

I wish I could give a zero rating. Yesterday, my husband and I walked into the Patio Splash store on College in Fort Collins. We had no idea what their store hours were. We were in the area and beginning our hot tub search. The first thing out of the salesman's mouth (around the food he was eating at the time) was "Hi". The second thing out of his mouth was "Okay, you have 4 minutes", as he was looking at the watch on his wrist. He asked what we were looking for and my husband stated we didn't really know at this point. The salesman said, "Well if you don't know, I don't know." We quickly exited and bought a ThermoSpas hot tub from a perfectly decent and professional representative who came to our house today. Don't waste your time in this store! read more

In March, we purchased a hot tub from Patio Splash in Fort Collins after talking to Matt at the store in Cheyenne. We had to delay delivery until we built our deck this summer, but Cody was able to give us a great price on an upgrade to the model we were looking at for a reasonable amount down and delivery in June when we had a place for it. Both Cody and Matt in Cheyenne were friendly and easy to work with. They believe in their products and in service and value for their customers. Our hot tub was delivered today and we couldn't be happier both with the tub and with DJ and Ernest! They were friendly, prompt, polite, efficient, thorough, (and cheerful when they had to finish set up in the rain!) They carefully explained the features of the hot tub and what we need to do to fill and maintain it. Thanks guys, you were great! We highly recommend the people, products and service at Patio Splash Hot Tubs and Spas!I read more

Cody was great to deal with. I thought I was going to have to settle on a used one but he got us a fair price and the whole thing took only about 25 minutes. Thumbs up! read more

Tisha Nate and DJ were friendly, responsive and great to work with! Great price! Love my tub!!!

Patio Splash, Bullfrog and MJ, what a fabulous trifecta of high quality. The hot tub has been extremely reliable for the past two years. My Bullfrog tub came highly recommended from a friend who is a consummate researcher. He is a medical doctor, does his homework, and makes informed decisions. I followed his lead and it's paid off. Patio Splash has been fabulous ! Whenever I have questions or need a product, their hours and store location in Northern Colorado has been extremely accessible. Finally, MJ provides world class service; she's knowledgeable about the various products and is always willing to help. She goes above and beyond. For these reasons, I give Patio Splash in Fort Collins my highest recommendation. read more

We bought two hot tubs from Patio Splash and have been very happy with both of them. Today we experienced excellent customer service from Cody, as we always do there. read more

I have owned 5 spas over a 40 year period. The last, was a Hot Springs Grande that lasted 17 years. After shopping the "new" Hot Springs spa seeing it was exactly the same design / technology, I found Bullfrog Spa at Patio Splash. MJ was wonderful to work with, knowing and being able to feature / benefit the spa. I chose the R7 series of spas, a 7' spa slightly smaller that the Hot Springs Grandee. The jet pack technology is for real. You pick out from 17 designs the jet pattern you want. The spa filter / chlorinating design is flawless. Every day / time I go to use the spa, the water is crystal clear / perfect. I have owned this spa since 2008. Also to note, I observed a short 1 inch tear in the cover lining. After documenting / taking a picture I sent it to MJ. Where it seemed the tear was quite insignificant and could be dealt with by patching it, MJ immediately offered to replace the entire cover. And 2 weeks later she did. Stupendous! Highly recommend the Bullfrog spa line and Patio Splash. Michael. Loveland, CO read more

I can't say enough good things about MJ with bullfrog. She was never pushy. Always honest and because of this we ended up in a spa I sit in 2+ times a day. From start to finish she had our best interest at heart. She took the time to let us try out all of the jet packs and even helped entertained our 3 year old while we did. She suggested the second pump, when we only planned to go with one. Because she hadn't been pushy throughout the whole process. We spent the extra dollars to get the extra pump and I am so glad we did. I'm glad she cared enough to help us purchase the spa we'd be most happy with. We love our spa it was worth every penny. Thank you MJ for caring. If you go into bullfrog ask for MJ read more

We bought a Bullfrog Spa about a year ago. It is wonderful. It's better everytime we use it. Patio Splash has been great. They came out and checked on the spa after we hooked it up. They have answered numerous questions anytime I have called them. Bullfrog has an amazing spa and they have a great dealer in Colorado with Patio Splash. Thank you Patio Splash. read more

I seldom construct reviews, but can honestly say the people and product quality at Patio Splash are simply OUTSTANDING. STAFF: From selecting the right product, to installation, and finally the after-sale support, the folks have been 100% customer focused. It is a major purchase, and I am so happy that I relied on their expertise. Rick, the owner of Patio Splash, bent over backwards to ensure that I'm more than happy with my decision. MJ was one of two that moved my beautiful Bullfrog tub into the backyard, and has responded to each and every question with amazing accuracy and care. PRODUCT: As this is the fourth hot tub I have purchased over the last 10 years, I guarantee you will not find a better tub anywhere. Period. From the incredible insulation, which has saved $$$ by retaining the heat better than any other, to the quality of the pumps, heaters, jets, etc., I am so very happy that I found the good folks at Patio Splash. In short, the people at Patio Splash will make your dreams of an outdoor oasis come true. Aloha- Richard Giguere read more